Bacharach Combustion vs Servicefactor

The Bacharach Combustion app enables users of the Fyrite InTech®, Fyrite Insight® Plus, and PCA 400 combustion analyzers to generate and send customizable combustion reports from their smartphones and tablets. Features Include: · QR Code Scanner (Intech, Insight Plus, Monoxor XR and Monoxor Plus only): Scan a QR code generated on the analyzer display screen for immediate creation and transmission of combustion reports · Wireless Bluetooth Connectivity (PCA 400 only): View real-time combustion data from your device, simultaneously save data to the mobile app and to the analyzer memory, and remotely start/stop the analyzer sampling pump · Set up customer profiles with facility and equipment information · Save and view records of test data · Generate reports in PDF, CSV, or XML format using saved records · Send or share a report file as an email attachment or to a cloud storage service · Include up to 10 data records in a single report · Insert comments for each data record in a report The Bacharach Combustion app is compatible with the following instrument firmware versions: Fyrite InTech® (V1.30 or later) Fyrite Insight® Plus (V1.30 or later) PCA® 400 (V1.17.4594 or later) Monoxor XR Monoxor Plus If your PCA 400 has a previous firmware version, please follow the below instructions to upgrade your firmware: 1. Go to the PCA 400 product page on the Bacharach website (https://www.mybacharach.com/product-view/pca-400/?ref=138). 2. Scroll down and click on “Technical Library”. 3. Click on “Firmware V1.17.4594” and the .pkg file will download. Save the .pkg file to your desktop. 4. Open the PCA 400 Reporting Software if you have previously installed it. If you have not previously installed it, return to the “Technical Library” on the PCA 400 product page and click on “PCA Reporting Software” to install the program. 5. Once the PCA 400 Reporting Software program is open, connect the PCA 400 unit to your computer using the USB cable provided with the analyzer. 6. On the right side of the software window, click the button that says “Update Instrument”. Then, select the .pkg file that you have saved to your desktop. 7. The analyzer screen will now display “BOOT”. 8. Wait approximately 1 minute for the update to finish, and then you can begin using the new mobile app. If your Intech or Insight Plus has a previous firmware version, please follow the below instructions to upgrade your firmware: 1. Go to Bacharach website (https://www.mybacharach.com/product-view/pca-400/?ref=138), and then go to the product page for the analyzer that you have (Intech or Insight Plus). 2. Scroll down and click on “Technical Library”. 3. Click on “Fyrite® InTech® Firmware Upgrade (v1.30)” and the zip file will download. 4. Unzip the file to access the firmware upgrade instructions, the .pkg file, and the “Upgrade Utility” program required to upgrade the firmware. 5. Follow the procedure described in the firmware upgrade instructions. If you require technical assistance, please contact Bacharach at 800-736-4666.

Are you a current ServiceFactor user? ServiceFactor Mobile is a companion to your ServiceFactor web system, built for your field technicians. ServiceFactor Mobile helps increase cash flow by automatically creating an invoice at the time of service and allows the technician the ability to process payments in the field. When a technician receives the service call information, they also receive notes about the customer, history and what equipment is located at the site. The technician can update their dispatch status, as well as enter material and flat rate repairs used (if applicable) against the specific piece of equipment for which it was used. All work can be approved by capturing a customer signature prior to performing recommended repairs, and the technician can also prepare a quote for the customer. If the quoted work is not approved, the quote will automatically be uploaded back to the office and generate a quote in the system for future follow up. Once the work has been performed, complete the work order by collecting payment (if applicable) and have the customer sign the invoice or work order. All information, including the customer’s signatures approving and accepting the work will sync back to the office, updating your system. With the ServiceFactor Mobile, you will set yourself apart from your competition by offering your clients the professionalism they deserve and expect. · Retrieve calls to your iPad or iPhone · View customer information · View problem reported and site notes · View Equipment details and warranty dates · Add or Edit Equipment, including pictures · View attached images or documents · Fill out custom checklists and readings based on equipment type · Track custom checklists based problem reported · Track dispatch statuses that automatically update the Dispatch Board · Enter material from truck or warehouse inventory · Inventory is broken down into categories with pictures · Handles both T/M and Flat Rate billing on the same invoice · Automatically calculates item sell prices based on Service Agreement Discounts · Ability to sell service agreements · Sold service agreements automatically create record in the office · Capture work authorization signature · Generate Quotes in the field with pictures of items quoted · Unaccepted quotes create a quote record in the office for future follow up · Capture customer’s acceptance signature for work performed · Receive payments in the field including Chip processing · Ability to Email quotes and invoices with customers signature · Copy of the signed invoice is uploaded back to the office · Integrated mapping with turn-by-turn directions · Portrays a professional image to the customer · Easy for techs to learn and use · Saves time and money Team Management Systems various software packages have been the preferred software solution for thousands of HVAC, Plumbing, Electrical, Mechanical and other service contractors throughout the world since 1991. NOTE – ServiceFactor Mobile works seamlessly with ServiceFactor Web to offer a complete user experience. You must have a current subscription to ServiceFactor by Team Management Systems to use this app.