ServiceMinder User Reviews

Customer Experience

Positive experience15.6% of reviews
Neutral0.0% of reviews
Negative experience84.4% of reviews

~ Based on 32 written reviews from the US App Store.

Is ServiceMinder Safe?

ServiceMinder has mixed safety signals based on user ratings. AppsHunter Safety Score for ServiceMinder is 57/100.

This assessment is based on 39 user ratings, with an App Store average of 2.5/5.

Safety Analysis

35.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
61.5% of ratings point to a risky experience

~ Based on 39 App Store ratings for ServiceMinder.

Is ServiceMinder Legit?

ServiceMinder appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ServiceMinder is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Frustrating and inefficient

Rarely works the way I need it to. Difficult to use calendar, scheduling, and invoicing. Not intuitive for my team to use. Configuring it is difficult at best and frustrating throughout. Does not appear this is a platform built for home service providers.

Not good

Slow glitchy no support

The Worst

The app drains battery and has more bugs than any app I’ve ever used.
Restarts, logs out, antiquated processes.
I hate this app with all my heart but for ed to use it.
Update: been forced to use this due to being part of a franchise and this app is absolutely the worst. By far the worst experience of any app ever.
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Network issues galore

I’ve switched my service providers twice and upgraded my phone to the newest 17 Pro Max and this app is the problem. It’s not your phone. This app has constant network issues galore network issue here network issue there this app straight is garbage.

Suboptimal efficiency

Constant network issues when in the field trying to document problems. this app has a lot of catching up to do.

Very inefficient

This app must be made by two dudes in their garage because it has so many glitches and bugs not to mention trying to get the app to upload. Photos is a whole job in itself.

Sub optimal performance

Stay away if you are a service provider, this app is terrible constantly loading half of my battery is drained using this dang app that has problems uploading photos when there isn’t any service terrible app

Old tech

This is a glorified spreadsheet. About 10 or 15 years ago it was cutting edge. Now it’s total junk.

Needs a ton of work

I want to like this app, but I can’t. It is not efficient. It’s not friendly on the road. It constantly times out and seizes up. Capping people at five images per load is ridiculous. There’s a lot of things you can’t do which you need a computer to do.

NEEDS FIXING

This app I use on a daily for work and it’s so buggy it’s not worth installing

Horrible

The app drains battery and has more bugs than any app I’ve ever used.
Restarts, logs out, antiquated processes.
I hate this app with all my heart but for ed to use it.

Stay away if possible

This app is absolutely terrible constantly having issues uploading photos onto work orders. The system seems to have some sort of network issue blaming it on cell service constantly deletes uploaded photos and notes. If you run a professional business stay far away it will save you and your company, employees, massive headaches.
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Fix the off network issue

This app needs to be connected to cellular service to upload or save any photos. It’s really annoying when I’m at the job site collecting documentation and then once I leave and get service, everything I have uploaded is not saved.

The worst.

The app and website both have SO many glitches that cause me to spend a ridiculous amount of extra time fixing things that should be automated every week.

The whole app/website is down AGAIN today and I have 6 technicals out on the road that rely on this to do all of their jobs. This is going to ruin our schedule for the whole week. Not to mention all of their jobs time and money we are wasting every time something like this happens.

As part of a franchise I am forced to use this app but it is the worst part of my day every single day.
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Very elementary level software

This app is ridiculous when trying to process payments it constantly needs to re-upload the same photos that are uploaded in the beginning of the work order often causing a 15 to 20 minute delay in payment processing which makes for awkward moments waiting for the payment to process in front of customers
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App is stuck in 2017

There’s been zero updates on this app for years. Feels old and clunky. Stuck using it for my business but wanting to look at other options.

ServiceMinder app

The app would be great if you didn’t have to keep signing in. The one time code only good for a few days. It’s not a one time code.

They care very little it shows in every part of the app.

Month old phone. App won’t open. Locked out of what I need for work.

If it does work it is antiquated and buggy.

My employer has chosen this app it has cost him lots of grief, and most of all money. All these bug play out time I’m paid waiting for the app to work so I can start or complete my job.

Poor show.
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Horrible app

Very slow please work on it. !!!

Great App!

I switched to Service Minder from another app and I am very happy with the functionality and features. My quotes look great, very professional. There’s hundreds of features for tracking sales, conversions, quotes, etc. It has been beneficial to my business! -“Justin Crawford”