Amazing!
She very sweet & works with me everytime. She’s truly a blessing!
Great service!
I had an easy time getting the prescription I needed . Thank you!
Help when I needed it.
Great visit!
Federico Gonzalez
Very very very professional 100% recommend he answers all the questions doing follow up to find the diagnostic and find the way to take the right decision regarding medication super helpful
Great person and very efficient
She was so caring, nice and efficient.
Unreliable
Great concept but fails to deliver in important fields. Prescriber was quick to try to prescribe an SSRI
Telehealth
This is the best news and experience ever
Incorrect medication and quantities sent to pharmacy
I am extremely disappointed with my experience with Sesame Care.
I scheduled and paid for an appointment specifically to obtain prescription refills. Unfortunately, the appointment was not completed properly. Incorrect prescriptions were sent to my CVS pharmacy, while medications and quantities that I needed were missing.
The most concerning part is that I am now without the medication I needed. I relied on Sesame Care to provide the correct prescriptions after my appointment, and that did not happen.
I have attempted to get the issue corrected, but I have not received the resolution I expected from a service I paid for.
This experience has been extremely frustrating and has seriously affected my confidence in Sesame Care. I am asking Sesame Care's management to take responsibility for what happened, urgently correct the prescription issue, and review the charge for a service that was not properly completed.
I am sharing this review because I believe other customers should be aware of my experience.
I hope Sesame Care takes this complaint seriously and makes this situation right.
I scheduled and paid for an appointment specifically to obtain prescription refills. Unfortunately, the appointment was not completed properly. Incorrect prescriptions were sent to my CVS pharmacy, while medications and quantities that I needed were missing.
The most concerning part is that I am now without the medication I needed. I relied on Sesame Care to provide the correct prescriptions after my appointment, and that did not happen.
I have attempted to get the issue corrected, but I have not received the resolution I expected from a service I paid for.
This experience has been extremely frustrating and has seriously affected my confidence in Sesame Care. I am asking Sesame Care's management to take responsibility for what happened, urgently correct the prescription issue, and review the charge for a service that was not properly completed.
I am sharing this review because I believe other customers should be aware of my experience.
I hope Sesame Care takes this complaint seriously and makes this situation right.
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Very prepared…
Very prepared for the visit. She didn’t waste any time and after I answered a few questions she prescribed exactly what I needed. Would highly recommend.
Amazing service
The ease, comfort and great medical care provided by Sesame has saved my life, quite literally! They make everything better when you’re not feeling well!
Very attentive and friendly
As a first time user I was skeptical about this, but after talking to my dr and explaining my symptoms he walked me through meditation prescribed and after care options. I would most definitely recommend this service and it was extremely affordable than going in to an urgent care. Thanks
App not working and website only allowed booking of appointment of I signed up for premium option.
When using the app, selecting any option for booking an appointment resulted in the appearing and disappearing “SESAME•” screen (I left it running for 45 minutes and this was after uninstalling and reinstalling the app, with no progress) so I used the website. The website would let be get as far as selecting a payment method for an appointment and when o finally clicked “accept payment” it would tell my that my time had already been spoken for. No matter how far into the future I selected “this appointment time has been booked by someone else” or whatever its specific verbiage was. I finally selected the premium option that makes you sign up for a monthly subscription and surprise, all the times I had tried to get, without premium, were suddenly available for me to book.
My doctor is amazing. That is the beginning and end of the good things o have to say about this garbage site and its’ business practices. Doctor Adewumi Bakare is thoughtful, communicative and incredibly helpful. That’s the only reason I’m leaving two stars instead of one.
My doctor is amazing. That is the beginning and end of the good things o have to say about this garbage site and its’ business practices. Doctor Adewumi Bakare is thoughtful, communicative and incredibly helpful. That’s the only reason I’m leaving two stars instead of one.
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Scam do not download
This app is a scam. Charges a monthly fee, cool. Charged a visit fee. No problem. Where the problem lies is they advertise meds for a monthly cost of under 200, but when you get to the pharmacy they’re over 1000 I had the subscription for under 4 hours, they charged the subscription fee, and now will not refund me the monthly subscription fee even tho I canceled because they lied about their prices. Predatory company do not use
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Best Doctor
Dr. Odekunle was very kind, caring, and professional. He listened carefully to my concerns and made me feel comfortable throughout the visit. I had a very positive experience and would definitely recommend him.
Sloppy, unserious, disrespectful company.
This is not a serious company.
1. I’ve seen three providers through sesame. Two were disrespectful and condescending.
2. In the latest episode, the provider was unable to correctly dose 2 out of5 medications. In his defense, he seemed to know in advance that Sesame’s system was likely going to lead to problems with prescriptions.
3. Their annual program was a fail because they could not even generate a patient number in order for me to take advantage of the benefits I paid for.
4. Their designated mail delivery partners do not necessarily honor their program resulting in no coverage.
5. This all amounts to you not receiving anything close to what you paid for. When these facts are presented to the company, customer service acknowledges them but is unable to resolve and compensate in a timely fashion. The conclusion can only be that Sesame did not come prepared to present their product to the public.
When you don’t come prepared - this indicates that you do not respect your own business or the customer. This is further evidenced by partial and incorrect refunds.
Sloppy, unserious, disrespectful company.
1. I’ve seen three providers through sesame. Two were disrespectful and condescending.
2. In the latest episode, the provider was unable to correctly dose 2 out of5 medications. In his defense, he seemed to know in advance that Sesame’s system was likely going to lead to problems with prescriptions.
3. Their annual program was a fail because they could not even generate a patient number in order for me to take advantage of the benefits I paid for.
4. Their designated mail delivery partners do not necessarily honor their program resulting in no coverage.
5. This all amounts to you not receiving anything close to what you paid for. When these facts are presented to the company, customer service acknowledges them but is unable to resolve and compensate in a timely fashion. The conclusion can only be that Sesame did not come prepared to present their product to the public.
When you don’t come prepared - this indicates that you do not respect your own business or the customer. This is further evidenced by partial and incorrect refunds.
Sloppy, unserious, disrespectful company.
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Confusing account issues, aggressive upselling, and unhelpful support
Wanted one prescription visit, not a subscription — got constant upselling toward their $59-99/mo program instead. Website gave “Page Not Found” errors joining my video call AND uploading required documents (had to use the app instead). Ended up with duplicate account profiles and couldn’t view my own prescription afterward. In-app feedback survey errored out and wouldn’t let me submit a review. Phone support was dismissive, cut me off repeatedly, and gave no real fix for the upload issue. Filed a formal complaint — no resolution. Avoid if you want a simple one-time visit.
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Happy patient
I love the service!! Convenient, fast , friendly and very helpful.
Excellent Physician
Excellent Physician
What a Relief
Such a nice app. Connecting people who need care to people who can give it.
Worked Great
Same day Dr. Appointment and friendly care.
