Unusable
The app is totally unusable and useless
Impossible to book!!!
🤯🤯🤯🤯🤯 impossible to book an appointment!! Every time mistake!!
This is exactly the quality I expect
This is exactly the quality I expect from shabaka, I have units that I don't own listed on my account and I can't edit or add my unit ! good job guys 👍, the app reflects shabakas commitment to quality ;)
App does not work.
This is not tested. Does not allow to add any units to the account. They have to test before asking tenants to register
Horrible app
Can’t scroll , no slots shown
Update the phone possibilities
I can’t sign up on the app because it won’t recognise my number as 971 58
No availability, no trained professionals
They push you to use the app, the app never has availability for at least a week for non emergency requests and their team is barely equipped to manage basic issues such as cooling or water leaks.
Awful app and service
I have very frustrating experience with the app and with the whole service as well:
- late responses, with my problem not being solved
- misleading information about my order
- Q&A just doesn’t work
Pls fix
- late responses, with my problem not being solved
- misleading information about my order
- Q&A just doesn’t work
Pls fix
Pathetic app
Poorly designed app that has no updates. It is impossible to delete or cancel
Orders and order flow is confusing and complicated.
Orders and order flow is confusing and complicated.
Utterly disappointed by the low level of service
Unprofessional company. I doubt any of the people they hire are actually certified! I don’t mean “registered”, I literally mean these people must have no certifications whatsoever. 7 months now we’ve been having issues with the AC and they cannot fix it! They come refill the gas, they say everything is fine and then two days later the same issues again! Their level of competence is that low that they even told us that smelling gas fumes coming out of the AC is not dangerous for our health. You will book an appointment and they will not show up and when you call the call centre they will tell you they don’t have a lot of technicians. Why is that exactly my problem ???? Not to mention that their prices are extremely high! And management is completely incompetent! Avoid this company AT ALL COSTS!
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Bad experience
The worst experience ever I had with the mobile app and the services too. You guys need to simplify the process for your customers not make it tough. You should create an account and then select the nearest available slots which are 2 to 3 days. I had a leakage in my apartment and my slot was booked after 3 days. You guys are amazing 😁😂
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Best service app so far
An outstanding service with experienced staff and the best thing is that you get your quote from the application.
One stop shop
All you need in one application, the call center also so helpful
Great App
Great App! very user friendly
