Comparison

DEWA vs Shabaka

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DEWA

This app offers an interactive digital platform with innovative services and features designed to enhance the experience for consumers, builders, suppliers, and students. It aims to create sustainable value for all users.

Highlights
  • Interactive digital platform
  • Innovative services
  • Elevated digital experience
  • Sustainable value creation
  • Designed for multiple user types
Features
Read full description

DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders.

About

Shabaka

This app connects users with a wide array of home maintenance services, including mechanical and electrical work. Book fully qualified technicians and manage your appointments easily through the platform. Enjoy professional service delivered with the right equipment and trained staff.

Highlights
  • Connects to home maintenance services
  • Includes mechanical and electrical services
  • Book qualified technicians
  • Manage bookings
  • Pay for services
Features
Read full description

Shabaka is an innovative online marketplace that connects you to our comprehensive range of home maintenance services including mechanical, electrical and others delivered across the region. We provide the right combination of technical and trained staff, supported by the correct equipment and technology. With our app, you can find and book any of our fully qualified and trained cleaners or technicians and manage your bookings at your finger-tips. Steps for an easier day: - Download the Shabaka app on your smartphone - Create an account and personal details - Choose your service and favorite time of day - Pay - Relax and leave the hard work to us

Screenshots

DEWA4 screens
Shabaka3 screens

Verdict

The call

The clearest difference is review sentiment: DEWA at 48% against Shabaka's 0%. DEWA also leads on rating (4.6 vs 2.2) and ratings volume (6.1K vs 5). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DEWA holds the better App Store score, 4.6 against 2.2. That said, the two scores are not equally well evidenced: DEWA has 6.1K ratings behind it against 5, so its average is the more settled of the two. Written reviews point the same way: 48% of DEWA's written reviews are positive against 0% of Shabaka's.

UpkeepUpdate frequency

DEWA ships an update every 6 weeks, Shabaka every 2 months. Both last shipped on October 16, 2026.

Scorecard4 real differences · 6 level
DEWA versus Shabaka: the parameters behind the verdict, then further details
ParameterDEWAShabaka
PriceFreeFree
Rating4.6 (6.1K ratings) — better2.2 (5 ratings)
Positive reviews48.0% of reviews — better0.0% of reviews
Number of ratings6.1K — better5
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple TV, Apple Watch, Vision Pro — betteriPhone, iPod
Requires iOS16.015.6 — better
Further details — not scored
Size216 MB49 MB
Age rating4+4+
DeveloperDubai Electricity & Water AuthorityEjadah Asset Management Group

Customer experience

DEWA

All ratings6,132 ratings
Positive91.4%
Neutral3.1%
Negative5.5%
Written reviews125 reviews
Positive48.0%
Neutral4.8%
Negative47.2%

Shabaka

All ratings5 ratings
Positive20.0%
Neutral20.0%
Negative60.0%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

DEWA

Reported bugs

4 issues
  • Frequent app crashes
  • Unreliable login and password recovery
  • Inconsistent data and consumption tracking
  • Compatibility issues with international payment methods

Requested features

4 requests
  • Ability to update personal and payment details
  • Improved payment process
  • Ability to easily add multiple accounts
  • Access to monthly statements

Shabaka

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

DEWA

No in-app purchases

None

Shabaka

No in-app purchases

Questions

Is DEWA free?
DEWA is free to download, with no in-app purchases.
Is Shabaka free?
Shabaka is free to download, with no in-app purchases.
Which has better reviews, DEWA or Shabaka?
DEWA is rated higher. DEWA averages 4.6 out of 5 from 6.1K ratings, while Shabaka averages 2.2 from 5 ratings.
Do DEWA or Shabaka have ads?
Neither DEWA nor Shabaka shows ads.
Which is updated more often, DEWA or Shabaka?
DEWA ships an update every 6 weeks, and Shabaka every 2 months. Most recently, DEWA was updated on October 16, 2026 and Shabaka on October 16, 2026.

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