Shackle: Hotel Check-in

Shackle: Hotel Check-in

Hotel Digital Experience

8 ratings
67 reviews
Free

Details

  • Released
  • Updated
  • July 22, 2020
  • September 26, 2025

Features

Shackle: Hotel Check-in screenshot #1 for iPhone
Shackle: Hotel Check-in screenshot #2 for iPhone
Shackle: Hotel Check-in screenshot #3 for iPhone
Shackle: Hotel Check-in screenshot #4 for iPhone
Shackle: Hotel Check-in screenshot #5 for iPhone
Shackle: Hotel Check-in screenshot #6 for iPhone
Shackle: Hotel Check-in screenshot #7 for iPhone
Shackle: Hotel Check-in screenshot #8 for iPhone
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About

Streamline your hotel stay by checking in remotely, using your phone as a room key, and ordering services directly. Enjoy a contactless experience from arrival to departure.

Contactless check-in
Mobile room key
Secure in-app payments
Fast check-out
Room readiness notifications
Local attraction discovery
In-app chat support
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What's New in Shackle

2.47.0

September 26, 2025

This release contains multiple improvements to the overall performance and appearance of the app. As always we'd love your feedback, contact us on cs@exploreshackle.com

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User reviews

Needs Some Improvements

When it works it’s a good app. But why ask for the same information on every booking? Date of birth, residence, title etc. Why do you need to add a payment card every time, even on prepaid rates? Just too much hassle. Also, last week the room number never populated, so I had to check in again at the front desk anyway, kind of defeats the objective.
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I Don’t trust this.

Is this a scam? Installed the app, now it says I have Multiple bookings that I didn’t make, one says I am checked in. I had to cancel my credit card.

Easy to use

I just arrived and went into the room as if it was my own home. I didn't have to talk to anyone and I was awfully, I didn’t feel like I was travelling it’s like having your own apartment.

Really useful app

Used this at the beginning of the month in London. I travel a lot and I found these really useful. It was easy to set up and check in and equally easy to check out when leaving.

Innovative

Very clever and easy to use app.

FAQ

What does Shackle do?

Shackle is a mobile application designed to enhance the hotel guest experience. It allows users to check in remotely, use their smartphone as a digital room key to unlock their door, and order services like room service directly from their device.

What are the key features of Shackle?

Key features include contactless check-in, a mobile key for door access, secure payment processing via ShacklePay, fast check-out, notifications about room readiness, local attraction discovery, and in-app chat support for assistance.

Is Shackle free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

What kind of hotels is Shackle compatible with?

The description does not specify which hotel chains or types of hotels are compatible with Shackle. It is presented as a general solution for hotel digital experiences, suggesting it may be integrated with various hospitality partners.

How can I get help if I have an issue with the app?

If you need assistance, Shackle offers in-app chat support to connect you with their support team. For direct contact or feedback, you can also reach out via email at cs@exploreshackle.com.