Needs Some Improvements
When it works it’s a good app. But why ask for the same information on every booking? Date of birth, residence, title etc. Why do you need to add a payment card every time, even on prepaid rates? Just too much hassle. Also, last week the room number never populated, so I had to check in again at the front desk anyway, kind of defeats the objective.
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I Don’t trust this.
Is this a scam? Installed the app, now it says I have Multiple bookings that I didn’t make, one says I am checked in. I had to cancel my credit card.
Easy to use
I just arrived and went into the room as if it was my own home. I didn't have to talk to anyone and I was awfully, I didn’t feel like I was travelling it’s like having your own apartment.
Really useful app
Used this at the beginning of the month in London. I travel a lot and I found these really useful. It was easy to set up and check in and equally easy to check out when leaving.
Innovative
Very clever and easy to use app.
Amazing experience
Thank you Shackle for making my hotel check in so easy and smooth! User friendly and really saves time!
Seamless and secure
Shackle has made my hotel stays seamless and secure. From check-in to check-out, every process is smooth. The app's ability to handle payments and room access without ever needing to visit the front desk is fantastic. Highly recommend for anyone looking for a fuss-free travel experience.
Made life so easy!
I used this again during my stay in London and it made life so much easier! Having flown in late at night, I checked in on the app after landing and 5 mins later had my key! Flawless experience - this should be in more hotels!!
Very convenient
Easy to use, i completed the check-in in app and headed directly to my room
Fantastic App really like it
While traveling in London, I used the Shackle App for my hotel stays. Extremely efficient and easy to use for check-in, check-out, ordering room service, exploring nearby, etc. If you want to avoid talking to humans, or just want a quick entry/exit without waiting around the reception desk, this app has everything!!!
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Time saver!
Was able to download the app and check-in seamlessly, saving time on arrival. Looking forward to having it available for more hotels in the future!
Simple thanks
Nice to avoid having to queue up and talk to people when checking in
So easy to use
Great app experience, was notified when my room was ready (prior to check in time!) and didn’t have to worry about forgetting my room key.
Cool App
A great little app for checking-in without the bother of having to go to reception. I loved the fact that you can use your phone as the key - I’m forever losing those plastic ones !
Easy peasy loved it!
Shackle made our family stay in London so seamless. The online check-out meant we could truly soak up the London vibes on our last day, without rushing back to the hotel. Will be using again!
Great!
Online check-out saved me time for last-minute sightseeing. Great experience!
Helped me a lot
Room service order was prompt and delicious. Such a treat during my stay!
Very efficient check-in process
Bypassing the queue and heading straight for my room got my trip off to a great start.
Another great perk was using the mobile key to enter my room – didn't even have to worry about misplacing the usual plastic key card!
Another great perk was using the mobile key to enter my room – didn't even have to worry about misplacing the usual plastic key card!
Vixx B.
Whenever I book a hotel I always check if they’re on Shackle first. I travel a lot for work and the amount of hotel apps I’ve had to download on my phone was just too much with some of them being unbearable to use.
Shackle is a godsend; I can use my phone to check in and as a room key which is one less thing I need to worry about forgetting if I’m ever out and about. With the kind of schedule I keep it’s nice to have this part of travel streamlined. Just wish more hotels were on the app!
Shackle is a godsend; I can use my phone to check in and as a room key which is one less thing I need to worry about forgetting if I’m ever out and about. With the kind of schedule I keep it’s nice to have this part of travel streamlined. Just wish more hotels were on the app!
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So easy!
I received a WhatsApp notification to download the Shackle app & WOW!
What an amazing experience. I was able to skip the wait at the front desk & go right to my room, via my mobile key. This is a game changer. No front desk? Yes please!!!!!
What an amazing experience. I was able to skip the wait at the front desk & go right to my room, via my mobile key. This is a game changer. No front desk? Yes please!!!!!
