Lots of glitches
Photos comments and fitness sync are about all that work. The first time the messages didn’t work I was told the only fix is to delete and reinstall. That fix only worked a few days and hasn’t worked again. I’ve rebooted and reinstalled 10x with no success.
I was then told to use the app for the photos since this isn’t available on the website and to use the website for all messages since that doesn’t work in the app.
I was then told to use the app for the photos since this isn’t available on the website and to use the website for all messages since that doesn’t work in the app.
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Response from developer
Hi Adegennaro, So sorry to hear about chat not working for you. In version 4.0.0, we recently released new chat, which resolves these chat issues. Thanks!
Fails constantly
Regularly fails. At the moment not only not syncing with Fitbit but shows no data at all. Worst app ever. No way to contact support from the app. If there isn’t enough frustration trying to lose weight, this app only adds to it. And what’s worse. Nothing gets fixed.
Not up to par
The app is glitchy from the the moment I downloaded it. Customer service is not helpful. Only using it as part of a special free program through health insurance. There are plenty of better apps that work better.
Extremely happy
I have had no problems since I began using the app in Feb 2022. Photos upload immediately, commenting works. The only thing I would ask is for a way to log without a photo, but my coach says she kinda enjoys seeing our cats, flowers, and empty plates.
Useless app
There is really no reason to use the app if I have to log in to the website to see comments from my coach or log my meals. I’ve also been trying for 3 days to get the FitBit app to synch to this app with no success. The program is a great one but the use of this nonfunctional app is going to cause a lot of users to discontinue participation. This is suppose to be a simple process but having to utilize a workaround to communicate is a tremendous inconvenience to say the least.
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