Terrible app, makes me late to my own loan payments.
Both the Sharefax website and app are terrible. I had my external checking account connected and it randomly stopped showing up before my next payment was due, now I’m going to be late for my payment. I can’t use the “bill pay” option because it doesn’t work, and the option to “pay my loan” I can’t even use because my account number can’t even be found on the freakin app or statements.
Now I have to call the bank, which I have done multiple times, just to pay my own bill.
I do NOT recommend banking with Sharefax, and I will be refinancing my loan as soon as possible.
Now I have to call the bank, which I have done multiple times, just to pay my own bill.
I do NOT recommend banking with Sharefax, and I will be refinancing my loan as soon as possible.
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Still doesn’t work
Finally got an external account to link and now that it’s linked, I can’t make my auto payment. And after trying closing and reopening the app multiple times, even deleted and redownloaded, and now I can’t even get into the app.
It’s a banking app
It’s fine, all the poor reviews are from the crossover in June and has no baring on the app quality or validity itself
Horrible
This credit union will leave you with a horrible headache. App never works and locks your money.
Verification function broken
The new version intermittently requires you to verify with a code sent to your email when performing online transfers and payments. However swiping to open email closes the page you are on, when you try to go back to the payment or transfer page it starts the email verification over. It’s an endless circular process. Very bad design.
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