Great chargers, horrible app
It’s hard to describe how frustrating it is to pull into a charging station I’ve used many times before, only to find that Shell has logged me out of my account and I can’t get back into it. So I change my password as suggested, and it tells me it’s locking my account because I’ve tried too many times to access the account.
I’m happy to pay for this formerly free service but the app won’t even let me do that! When trying to charge my car on the road I don’t have time to be messing with customer support.
Yet another example of app developers being completely divorced from reality sometime.
I’m happy to pay for this formerly free service but the app won’t even let me do that! When trying to charge my car on the road I don’t have time to be messing with customer support.
Yet another example of app developers being completely divorced from reality sometime.
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App Errors
Cannot select locations on the map; getting error message “We are unable to process your request please try again”
App errors
The app constantly runs errors that makes the vehicle to stop charging. Not being able to charge for 30 minutes is waste of time.
Stopped working after 1 day
Now it won’t show any chargers anywhere. “No stations found in this area”. I have to pull up the google app instead but that doesn’t show as much details.
It asks you to purchase wallet credit to use a free station
Nothing but frustration
