Worst app ever
App does not work correctly. Even if I get it to connect at the station with the pump I’m trying to use, it cancels out. I’ve been scammed 5 times to do full tank fill ups at the supposed discount only to find the app crashed out. I wrote customer service and never got a reply despite a confirmation email that my complaint was received. Even the station cashiers say the app is a joke, rarely works, and they can’t help.
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Unreliable and Poor Customer Service
You know, I really wanted to like this app, seeing other good reviews I had high hopes. However, it seems to work paying for gas at the pump about 50% of the time. I’ll pull up to the pump, select the station and then pump number, select pay at the pump, approved it says go ahead and begin. This is where things go south very quickly. About half the time, I can begin fueling and everything goes great. The other half of the time, everything will look good, but when you begin fueling, nothing happens. It just sits there stuck. When you put the pump back and reset, you have to begin the process again. When you do this, however, the app will say that you can’t do another transaction, even though nothing happened on the previous one. The latest one, however, was a real winner. It did nothing but yet it charged me 10 cents. It never began feeling at it. Charge me $.10 for doing nothing. What a joke. The Chevron app works every time. Shell needs to fire their development team.
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Bad app
Resetting password need to be done through app. Reset link doesn’t work to open app. Pretty much stuck if you forget your password
Garbage
Good luck
App not functioning
Fill up tracker did not credit me for 12 gallon fill up.
