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Shell: Fuel, Charge & More

Shell: Fuel, Charge & More

Earn & save with Fuel Rewards®

88K ratings
1111 reviews
#7 in free Navigation
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • July 9, 2019
  • September 21, 2026

Developer

Shell Information Technology International B.V.
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📊no. 7
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🎪3 happening
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❓5 answered
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📦~ in 3 weeks
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About

This app helps you save money on fuel and EV charging. Join a rewards program to earn discounts, pay securely from your phone, and find nearby stations. It also allows you to manage EV charging sessions.

✓Fuel Rewards savings program
✓Mobile payment for fuel
✓EV charging station locator
✓Find nearby Shell stations
✓View fuel pricing
✓Access loyalty transaction history
Show original description

What users say

Summarized from real user reviews of Shell. Based on 88K reviews and a 4.8/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Navigation app.

Positive things

  • 🚀Easy to use
  • 🔒Secure payment option
  • 💡Convenient for contactless fill ups

Negative things

  • 🐛Frequent app crashes
  • 🐛Unreliable payment processing
  • 🐛Compatibility issues with older devices
  • 🐛Inconsistent performance across stations
  • 🔒Security concerns with unauthorized withdrawals
  • 🔋High battery consumption
See all reviews

What's New in Shell

9.8.0

September 21, 2026

We’ve made UI improvements and fixed bugs to deliver better performance and a smoother experience.

Charts

Top Free

📊 7

Navigation

The app has maintained its position at 7 recently.

Last updated on October 8, 2026.

Events

Read more about Save MORE all season long!
Event EndedSpecial Event

Save MORE all season long!

Activate this reward and save all season long!

Feb 15, 2026 — Mar 17, 2026

Read More

Read more about The Shell App Upgrade Is Here
Event EndedSpecial Event

The Shell App Upgrade Is Here

Explore savings and new features in the Shell App

May 27, 2026 — Jun 27, 2026

Read More

Read more about New Rewards at Shell!
Event EndedSpecial Event

New Rewards at Shell!

More rewards with Scene+, Scotiabank & Tangerine

May 27, 2026 — Jun 27, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

Declining performance

Shell learn how to read a room. Look at your reviews and sort by most recent. Something is wrong. App used to be seamless but always a problem be it at the pump, adding a payment method and the back arrow does not work at all now.
78st Boys Elmhurst Queens78st Boys Elmhurst Queens

Good price

I’m happy
Merlyne MathurinMerlyne Mathurin

Can’t pay

I’ve tried several times to pay using the app from my car. It never works. I had been so excited to link my payment method, my CAA card, and my scene card to the app thinking this was going to be so easy. It’s NOT. It’s just frustrating. I’m disappointed
CowboyirideCowboyiride

Complete rip off

Last last three times they use the app it didn’t give me the advertise discount. As it is Shell stations are way overpriced. Never again I’m deleting permanently.
SailTXSailTX

Do we not wash EV’s?

Why can we only access car wash in Fuel mode? I use the app for much of my charging but I have to switch to Fuel mode. Why can’t we have the same access?
grumpy_canadiangrumpy_canadian
See 1106 more reviews

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User experience

🐞

Reported Bugs

5 issues

Inability to add/update payment methods

Bug

Frequent log-out issues

Bug

Pump unavailability errors

Bug

Rewards not properly tracked or applied

Bug

Incompatibility with certain iOS versions

Bug
✨

Requested Features

5 requests

Ability to link Shell credit/debit cards

Feature

Option to save receipts for longer duration

Feature

Apple CarPlay support

Feature

Ability to select gas type from the app

Feature

Better customer support and communication

Feature

FAQ

What does the Shell app do?

The Shell app helps you save money on fuel and EV charging. You can join the Shell Fuel Rewards program to earn discounts, pay for fuel securely from your phone, and find nearby Shell stations. It also allows you to locate and manage EV charging sessions.

How can I save money with the Shell app?

You can save money by joining the Shell Fuel Rewards program, which offers increasing discounts on fuel with each fill-up and for Platinum Status members. Using mobile payment within the app also earns you additional fuel savings. You can also view various fuel and in-store offers.

Can I pay for fuel using the app?

Yes, the app offers fast and secure mobile payment for fuel. You can link your Shell branded credit card, Mobile Checking, Apple Pay, or other major credit/debit cards like Visa, Mastercard, American Express, or Discover. This eliminates the need to swipe your card or enter your Fuel Rewards Alt ID at the pump.

How does the EV charging feature work?

The app allows you to access over 115,000 charging points in the Shell Recharge roaming network across the U.S. You can find available chargers, initiate and stop charging sessions, and make payments, all directly through the app.

Is the Shell app free to use?

The app itself is free to download and use. While there are no direct in-app purchases for features, the primary monetization comes from facilitating fuel and EV charging transactions, and potentially through ads as indicated by the provided data.