App doesn’t work
Shell needs to pick an app Shell or Fuel Rewards and fix which ever one they want to use. It has been weeks since I have been able to get the T-Mobile rewards to work.
CANNOT REDEEM SCENE PTS
I've called Scene many times, & they always say my Scene pts account is up-to-date, active & everything fine. Rather, it's Shell's app for not working properly w/ the Scene pts redemptions, & their cashiers don't even allow us to redeem for gas in-store (only on in-store purchases), which is INSANE to me. Been to 3 diff Shell locations, & NONE properly redeem even after restarting my phone, reinstalling this app, & following ALL the in-app prompts w/ NO error msg showing up, just my credit card being billed in the very end. AND Shell customer service lies--they never emailed me back on my case, AND it's been a week since I called to complain. After 5 different transactions @ different Shell locations, Scene pts redemptions NO longer work on gas. What a scam.
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Do Not Make iOS 17 Mandatory
Hi. I just started using your app, but I see with your most recent update, that it will work on an iPhone with iOS 17+. You will lose many previous loyal users that love their older iPhone, or just can’t afford to purchase a new cell. Don’t do it….PC Optimum has lost many previous users because of that requirement. Think about ways to INCREASE your customer base, not reduce it.
Their rating is currently sitting at 3.1 ⭐️….do you want to decrease to that rating level???
Their rating is currently sitting at 3.1 ⭐️….do you want to decrease to that rating level???
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Can’t get into the App
When I put my phone number in it comes back and says it’s already in use. Then it’s not allowing me in. But when I use my email to get in and attempt to add my phone number it says the number is already in use. 🤷🏼♂️🤷🏼♂️🤷🏼♂️
Used to show which car wash was touchless - doesn’t anymore
I have a delicate car and use only touchless car wash. Shell had a great feature showing you exactly which car wash is touchless - and they removed it, ruining the overall experience!
If the devs are reading this, please bring it back!
If the devs are reading this, please bring it back!
