Horrible
Unfortunately the app does not let me sign in or log in
Washers at village court
We just got shine pay it's convenient All you Gotta do is upload money to this app and then use it. It even tells you when your clothes are done that's really cool. It would be nice if our dryer is actually dried our clothes though it's been a long time.
Great!
Great! So much easier than quarters!
Clunky, cumbersome, invasive
Difficult to use and not well integrated with Apple wallet. Do not understand why it would need to know my Social Security number and birthdate. The pay for parking apps seem to do this sort of task seamlessly, but this one just increases the hassle when you’re trying to get your laundry done.
Laundry
Great idea! I do laundry everytime I travel and this is so much easier than putting quarters in. Nor do I have to get quarters to run the machines. Love it!
Nobody answered
I accidentally deposited $150 into my ShinePay account when I intended to deposit only $1.50. I immediately realized the mistake and contacted ShinePay to request a refund of the remaining balance.
I only used $1.50 of the $150 deposit to pay for my laundry. The rest of the money was deposited by mistake and has not been used.
I am simply asking ShinePay to refund the remaining $148.50 that I accidentally deposited. I have contacted customer support, but my refund request has not been resolved.
This is extremely frustrating because this was clearly an accidental deposit, and I am not asking for money that I spent or used. I am asking for the return of the unused balance from a deposit that was made by mistake.
I hope ShinePay will review my case and resolve this fairly instead of making me keep money in the account that I never intended to deposit.
Please review my case and refund the unused $148.50.
I only used $1.50 of the $150 deposit to pay for my laundry. The rest of the money was deposited by mistake and has not been used.
I am simply asking ShinePay to refund the remaining $148.50 that I accidentally deposited. I have contacted customer support, but my refund request has not been resolved.
This is extremely frustrating because this was clearly an accidental deposit, and I am not asking for money that I spent or used. I am asking for the return of the unused balance from a deposit that was made by mistake.
I hope ShinePay will review my case and resolve this fairly instead of making me keep money in the account that I never intended to deposit.
Please review my case and refund the unused $148.50.
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Garbage App
Why am I obligated to use an app to start a washing machine when half the time it doesn’t even load? Now doing laundry is a 20 minute inconvenience. Can’t wait to see what else the future of technology has in store for us.
Solid App
While I like to use quarters when doing laundry, I fine the app to be easy to use and straight to the point. So long as it doesn't play ads, I'm happy.
Can’t even log in.
I keep trying to sign in through the app in all the different possibilities, but the keyboard gets in the way of the sign in button, and I can’t click off the keyboard to press the button. It’s extremely frustrating and I can’t even get into the app.
Great app
Easy to use
Why
You shouldn’t have to download an app and link your debit card to do laundry. It should just take quarters. Traveling for work and the hotel has this stupid app to do laundry. This is the most ridiculous thing. Good for the app people who found a way to make money. But such an inconvenient thing.
Washer & Dryer Ease
I use to stress about having enough quarters and dollar bills on me to wash and dry my clothes every week. So when I moved into a new place and discovered we had Shine Pay attached to it and it allowed me to pay to digitally to wash my clothes I was ecstatic, all I do is hook my debit card to the app and deposit how much money I need to wash and dry my laundry. Now I’m excited and look forward to doing my laundry every week. Buh bye to digging through drawers and pants pockets and my pocketbooks praying to find enough change to do laundry. Thank you for creating the Shine Pay , you’ve made my life way easier!
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Laundry owner
I love the app idea but please keep in mind when using this and power cuts off to certain machines(GE is mine) that sometimes it causes the sensors to go off and the washer to lock and your clothes are locked in it. Even after the hour is up and the machine clicks off we still cannot get into the dryer without actually charging again and putting another load cycle in. I believe it to be the fact that electricity is cut off. One washer does this but the other 3 do not. So this could potentially happen.
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So easy
So easy to use
Best washer and dryer service in an app
So easy to use!!
Thieves
Avoid app at all costs
They’ll keep your money and charge fees for anything
They’ll keep your money and charge fees for anything
It’s a nice idea, if only it worked without ripping you off
I paid and the machine doesn’t start so I end up paying twice…. Then they don’t refund it back to my account after I request a refund. So basically the policy is no refunds and will only work 80% of the time…
No Refund Policy
Refunds should be allowed for users, the use or lose it policy is bad business practice.
Inaccessible and difficult to work
A simple app to do laundry shouldn’t require email and additional steps, Apple Pay should be accessible too! Pointless and tired of having to install billion apps for regular daily tasks😭 detests hotels for switching into this!
HELPFUL!!
it’s always ready
