The app has not kept up with the service
The app at this point is basically useless. I’m not trying to be harsh, but it simply doesn’t work.
I’m an online seller with a couple hundred transactions a year, so not huge, but also not small. These are the issues I currently have with the app.
1. The app does not allow you to add funds to your ShipStation account. So if you don’t have enough money already in your account, you have to use a laptop or some other device to add funds first.
2. Shipstation only offers parcelguard insurance, however, it’s not available in the app. The app has the choice of shipsurance, which no longer exists, carrier insurance, which you are not allowed to choose, or no insurance.
These two things seem very simple to resolve, however, they’ve been an issue for over a year.
On your laptop/desktop you get to fight with printing, their solution ShipStation connect completely blows. Every time it gets an update it requires a re-login so I can’t run on an unattended machine reliably. Using the mobile app supports air print, which is a step in the right direction but then you can’t create a label in the first place using the app so what’s the point?
If they would just fix the app, I would increase my rating
I’m an online seller with a couple hundred transactions a year, so not huge, but also not small. These are the issues I currently have with the app.
1. The app does not allow you to add funds to your ShipStation account. So if you don’t have enough money already in your account, you have to use a laptop or some other device to add funds first.
2. Shipstation only offers parcelguard insurance, however, it’s not available in the app. The app has the choice of shipsurance, which no longer exists, carrier insurance, which you are not allowed to choose, or no insurance.
These two things seem very simple to resolve, however, they’ve been an issue for over a year.
On your laptop/desktop you get to fight with printing, their solution ShipStation connect completely blows. Every time it gets an update it requires a re-login so I can’t run on an unattended machine reliably. Using the mobile app supports air print, which is a step in the right direction but then you can’t create a label in the first place using the app so what’s the point?
If they would just fix the app, I would increase my rating
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Terrible
Laggy, buggy and works when it wants. Not worth the £45 a month at all. Too unreliable!
Newest version is a joke
Newest update has dramatically slowed productivity as it is riddled with bugs. Every time I try to change a selection to the order/shipment I have to force close the app and restart to continue. Can’t change the shipment date and if I try, I have to force close and start over. If I touch anything it won’t let me print the label and I have to force close and then find the shipment and try printing from there. The previous version wasn’t perfect but at least worked and was fast. This newest update REALLY screwed things up
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GLITCHY!!!!
Can’t go on the web version because it doesn’t let you scroll to the other side of the screen and you can’t even sign into the app because it glitches out when you try!!! Terrible app. Can’t even simply get logged in, let alone ship anything
Nonfunctional
I can’t even login to my account at all due to issues with tokens. It’s almost always an issue with this app.
Difficult
I cannot get it to click on the price I want. I am stuck
New color scheme is a joke!
Fire your developers!!!
Shipping made easy…on I phone
I’ve been using ship station for years. Great way to save on postage, track shipments and run sales. However the last several months the app refuses to work on my android. Freezes, dead pages, numerous resets do nothing. I’m still using it on my desktop and iPhone but would love to have the issue resolved for the Android platform.
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please change insurance option
there is no shipsurance anymore, please update to current parcel guard, otherwise there is no way to create label on the app with insurance
Confusing !!!
Why is the mobile app totally different from the desk top ?? U have to hunt for things and
Hot Garbage
Good luck getting a label on this app. Log into the app, then log into google to get a 2 factor code even though you’ve disabled that. Change to phone instead of email to make it easier. Nope deleted your phone number and replaced with the email you deleted from your account. Made it in? Ok, insufficient balance log on to the desktop version with more verification steps and unusable UI. Set up auto funds & add funds. Don’t worry auto funding wont work and the app still says insufficient funds. If you get lucky and make it past that you’ll likely hit an error that the UPS service you chose is now unavailable to your account. Try USPS or FedEx instead so your package can get lost & if I wanted that I could just use big cartel to directly ship packages. Ship station makes shipping truly painful.
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Keeps logging me out
Why do I have to put my password in twice a day. Even with remember me turned on!
Google blocked access to sign in
Developers of this app are clueless, WTH is going on? Evidently they don’t align with Google protocols so if you try to sign with your GOOGLE password - your locked out and can not get back to the Ship Station log in page
App is not good.
It will keep force you to log out even though on the desktop I can log in.
Fix your app
Constant issues with this app. Either it’s the “log into desktop so you can access the mobile app” error which pretty much makes a mobile app useless when you ask this every time or it’s the log in just for the app to crash and log you back out errors. It’s ALWAYS something with this app. Frustrating to say the least.
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Not so good for iPad
Orders page is not displaying at all. Blank page.
Worthless App - Rate Calculator Broken
The rate calculator in the app has not worked for several years on neither phone or iPad or any update. It just constantly stays in a perpetual state of calculating and never provide provides results. Furthermore, the website is not Mobile responsive. So every time I wanna calculate a rate, I have use my laptop and log into the website.
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Constant login issues
Fire your developers!!!
Doesn’t support FaceID
The sign in process here is terrible. Once I verify my device I should have to very it again for at least a month.
And there is no option for FaceID anymore. Feels like this is missing basic technology that’s been available since the iPhone 5s. About 12 years ago.
And there is no option for FaceID anymore. Feels like this is missing basic technology that’s been available since the iPhone 5s. About 12 years ago.
Awful and I’m tired of it
It literally does not function at all. Stopped working and I cannot run my business on the desktop version while on the go - fail
