ShipStation Mobile User Reviews

Customer Experience

Positive experience15.2% of reviews
Neutral10.2% of reviews
Negative experience74.6% of reviews

~ Based on 197 written reviews from the US App Store.

What users say

Is ShipStation Mobile Safe?

ShipStation Mobile appears safe based on user ratings. AppsHunter Safety Score for ShipStation Mobile is 93/100.

This assessment is based on 6,147 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
2.5% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 6,049 App Store ratings for ShipStation Mobile.

Is ShipStation Mobile Legit?

ShipStation Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for ShipStation Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

GLITCHY!!!!

Can’t go on the web version because it doesn’t let you scroll to the other side of the screen and you can’t even sign into the app because it glitches out when you try!!! Terrible app. Can’t even simply get logged in, let alone ship anything

Nonfunctional

I can’t even login to my account at all due to issues with tokens. It’s almost always an issue with this app.

Difficult

I cannot get it to click on the price I want. I am stuck

New color scheme is a joke!

Fire your developers!!!

Shipping made easy…on I phone

I’ve been using ship station for years. Great way to save on postage, track shipments and run sales. However the last several months the app refuses to work on my android. Freezes, dead pages, numerous resets do nothing. I’m still using it on my desktop and iPhone but would love to have the issue resolved for the Android platform.
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please change insurance option

there is no shipsurance anymore, please update to current parcel guard, otherwise there is no way to create label on the app with insurance

Confusing !!!

Why is the mobile app totally different from the desk top ?? U have to hunt for things and

Hot Garbage

Good luck getting a label on this app. Log into the app, then log into google to get a 2 factor code even though you’ve disabled that. Change to phone instead of email to make it easier. Nope deleted your phone number and replaced with the email you deleted from your account. Made it in? Ok, insufficient balance log on to the desktop version with more verification steps and unusable UI. Set up auto funds & add funds. Don’t worry auto funding wont work and the app still says insufficient funds. If you get lucky and make it past that you’ll likely hit an error that the UPS service you chose is now unavailable to your account. Try USPS or FedEx instead so your package can get lost & if I wanted that I could just use big cartel to directly ship packages. Ship station makes shipping truly painful.
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Keeps logging me out

Why do I have to put my password in twice a day. Even with remember me turned on!

Google blocked access to sign in

Developers of this app are clueless, WTH is going on? Evidently they don’t align with Google protocols so if you try to sign with your GOOGLE password - your locked out and can not get back to the Ship Station log in page

App is not good.

It will keep force you to log out even though on the desktop I can log in.

Fix your app

Constant issues with this app. Either it’s the “log into desktop so you can access the mobile app” error which pretty much makes a mobile app useless when you ask this every time or it’s the log in just for the app to crash and log you back out errors. It’s ALWAYS something with this app. Frustrating to say the least.
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Not so good for iPad

Orders page is not displaying at all. Blank page.

Worthless App - Rate Calculator Broken

The rate calculator in the app has not worked for several years on neither phone or iPad or any update. It just constantly stays in a perpetual state of calculating and never provide provides results. Furthermore, the website is not Mobile responsive. So every time I wanna calculate a rate, I have use my laptop and log into the website.
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Constant login issues

Fire your developers!!!

Doesn’t support FaceID

The sign in process here is terrible. Once I verify my device I should have to very it again for at least a month.
And there is no option for FaceID anymore. Feels like this is missing basic technology that’s been available since the iPhone 5s. About 12 years ago.

Awful and I’m tired of it

It literally does not function at all. Stopped working and I cannot run my business on the desktop version while on the go - fail

Most difficult app

This is the most difficult app I have ever use. It is so confusing. You literally have to look and look and look to find what you’re wanting to do. You can’t download a label to be able to print it in the download file. I had to screenshot my label then email it to myself, then download it and then print it if I hadn’t put money on here, I wouldn’t be using this app and after my money is gone, I won’t be using this app again
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Poor Experience

This app allows to check for new orders but has issues. It keeps logging me out for no reason at all leaving me wasting a lot of time entering my credentials all the time. Then have to send a code to email.

Keeps signing you out

This new version keeps signing you out and constantly asks to sign in on desktop to work. It looses the whole point of having it on the phone.