Keep getting logged out
你们凭什么能做的这么差劲?
The app has not kept up with the service
I’m an online seller with a couple hundred transactions a year, so not huge, but also not small. These are the issues I currently have with the app.
1. The app does not allow you to add funds to your ShipStation account. So if you don’t have enough money already in your account, you have to use a laptop or some other device to add funds first.
2. Shipstation only offers parcelguard insurance, however, it’s not available in the app. The app has the choice of shipsurance, which no longer exists, carrier insurance, which you are not allowed to choose, or no insurance.
These two things seem very simple to resolve, however, they’ve been an issue for over a year.
On your laptop/desktop you get to fight with printing, their solution ShipStation connect completely blows. Every time it gets an update it requires a re-login so I can’t run on an unattended machine reliably. Using the mobile app supports air print, which is a step in the right direction but then you can’t create a label in the first place using the app so what’s the point?
If they would just fix the app, I would increase my rating

