Idiot that created app
App is semi-useless
I have been shopping at our new store since it opened just over a year ago in Rio Rancho, NM.
Some aspects of it have never worked.
Pros: The app does allow me to add items to cart that are on sale which allows me to get the discount at the register. That’s about all it does correctly.
Cons: search engine. I stood right in front of an item today that is organic (egg roll wrappers). I wanted NON-ORGANIC wrappers so I hopped on the app.
After taking almost two minutes to log me in, I searched for “egg roll wrappers” (with and without the quotes).
What I got back amused me beyond my frustration. I got everything except egg roll wrappers. Even the ones I was staring at on the shelf did not show up.
Then I moved and did a scan on an item, which is odd because if I scan a barcode it means I’m there with the item.
Anyways, the item can back as a jar of 9 oz tartar sauce. The barcode I scanned was for teriyaki crusted fish filet. Close, but not close.
The other thing with the app and its search engine is lack of location in the store. When the store first opened, locations were provided. They weren’t always correct, but they were provided.
Now, they don’t provide a location - so what’s the point of the search function? If an item I’m looking shows up in a search the app is telling me “Yep - we have your item. Now go find it!”
I guess the corporate big wigs took some money from app development and put it in their pockets.
As a retire programmer/analyst I can tell you that this app software sucks.
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This app sucks!
POS
App non functional
Great
SHAME ON YOU
This app doesnt work
Frustration
Needs replacement
Terrible App
Needs work
Order not accepted!
Worst app ever
Need to do Better
Worst app ever!
So sloweee
barely functional
My biggest pet peeve is their “digital coupon” - they’re essentially a scam because you have to use the app to claim it, but you can’t claim it on the app because it’s so buggy. This app is an embarrassment to an otherwise very dependable grocery store.
