Shop Market Street User Reviews

Customer Experience

Positive experience5.1% of reviews
Neutral4.5% of reviews
Negative experience90.4% of reviews

~ Based on 177 written reviews from the US App Store.

What users say

Is Shop Market Street Safe?

Shop Market Street does not appear safe based on available data. AppsHunter Safety Score for Shop Market Street is 39/100.

This assessment is based on 523 user ratings, with an App Store average of 1.9/5.

Safety Analysis

20.1% of ratings point to a safe experience
3.3% of ratings suggest some concerns
76.7% of ratings point to a risky experience

~ Based on 523 App Store ratings for Shop Market Street.

Is Shop Market Street Legit?

Shop Market Street is no longer available in the App Store. AppsHunter Legitimacy Score for Shop Market Street is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Idiot that created app

Get someone with common sense to create grocery store app.

App is semi-useless

I just returned from trying to shop in the store. I now want to drink myself into oblivion.

I have been shopping at our new store since it opened just over a year ago in Rio Rancho, NM.

Some aspects of it have never worked.

Pros: The app does allow me to add items to cart that are on sale which allows me to get the discount at the register. That’s about all it does correctly.

Cons: search engine. I stood right in front of an item today that is organic (egg roll wrappers). I wanted NON-ORGANIC wrappers so I hopped on the app.

After taking almost two minutes to log me in, I searched for “egg roll wrappers” (with and without the quotes).

What I got back amused me beyond my frustration. I got everything except egg roll wrappers. Even the ones I was staring at on the shelf did not show up.

Then I moved and did a scan on an item, which is odd because if I scan a barcode it means I’m there with the item.

Anyways, the item can back as a jar of 9 oz tartar sauce. The barcode I scanned was for teriyaki crusted fish filet. Close, but not close.

The other thing with the app and its search engine is lack of location in the store. When the store first opened, locations were provided. They weren’t always correct, but they were provided.

Now, they don’t provide a location - so what’s the point of the search function? If an item I’m looking shows up in a search the app is telling me “Yep - we have your item. Now go find it!”

I guess the corporate big wigs took some money from app development and put it in their pockets.

As a retire programmer/analyst I can tell you that this app software sucks.
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Sign Up?

Can’t use the app unless you get an account and sign in. Nope!

This app sucks!

The app is awful. Unorganized. Unhelpful. And a disappointment considering I really want to support my local store! 🤬👎

POS

Total dysfunctional site. Try to sign in and it just starts over. Written by 10 year olds

App non functional

This app is non functional. It hangs up on opening page and just sits there. Unable to get to pharmacy easily. When there the info isn’t updated. Just received a rx delivery, yet app shows rx is still at pharmacy. Very confusing.

Great

These reviews must be old. Maybe they redid their application, but I had no issues placing an online order, it was a very straightforward and simple process.

SHAME ON YOU

Hi, I want to start this review by stating my 3 year old could develop a better app then this. Second can we just go back to paper coupons? they claim it’s due to the environment but if this is the alternative let the earth burn. The idea that I have to use some app to “save money” on my groceries is quite crazy but whatever it’s the world we live in, now FOR THE APP TO NOOOOT EVEEEN WORK ISS INSANE, Whoever was paid to develop this app should be as ashamed of themselves and whoever paid them should be fired, just my opinion 😁
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This app doesnt work

Any time I try to use this app to order groceries, it glitches out and freezes or nothing loads. I will just use instacart and shop somewhere else instead

Frustration

One of the worst apps encountered!

Needs replacement

Of all of the online grocery apps, this one rates the lowest. It takes more trouble to place an order than it’s worth.

Terrible App

This app never works right. Takes forever to load anything and the screen stays greyed out. They need to re do this app.

Needs work

The app needs a serious overhaul. I don’t think it’s been improved since I first downloaded it 4+ years ago. 90% of the time it doesn’t work properly and the other 10% the online orders come back wrong. There’s no reason for the United/Market street apps to be this outdated.

Order not accepted!

Used the app a few times to place an order successfully. Started an order, including pick up date/time, and abandoned it due to scheduling challenges. Now, I can’t get a new order to be accepted. I get all the way through, double click to pay, and get an error saying my order was already completed. I see a transaction on my debit card for 0.00, thank goodness- and also deepening the frustration. I give up.
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Worst app ever

This has so be one of the worst apps out there. I see why the reviews are so low. It performs so poorly and it’s extremely confusing. It’s like someone said “how can we make a persons life harder”. It’s extremely frustrating. Especially when trying to order online because you’ve injured yourself and have my to deal with such a dumb app.
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Need to do Better

The vast majority of the time, my new phone won’t even open the app to an operational mode so it’s basically worthless. This is also true for its sister United app. Either fix it to work or stop using and promoting your apps. It only frustrates customers, making us go elsewhere.

Worst app ever!

This app is so glitchy. More often than not I can’t get it to open in the store to take advantage of the specials and at home it has a hard time bringing up any of the menu items within the app. I’d give it negative stars if I could. Do better! Fix this app. This is where I do the majority of my shopping. It sucks that I can’t take advantage of the specials or see my receipts and past purchases.
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So sloweee

I literally cannot use this app because it is so incredibly slow, I’m not joking when I say it takes almost 5 minutes to open from the welcoming screen. I love market street and would love to utilize their curbside but geez.. I can’t use it it it takes me an hour to wait for things to load. I’ve tried deleting the app and redownloading it, disconnecting from WiFi. It might be the worst app I’ve ever used.
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barely functional

This app is slow and clunky. The loading animation is stupid and the page should just load in under a second. I shouldn’t have to wait multiple seconds to type in the text of my search. Products should be listed with store aisle location and a store map.
My biggest pet peeve is their “digital coupon” - they’re essentially a scam because you have to use the app to claim it, but you can’t claim it on the app because it’s so buggy. This app is an embarrassment to an otherwise very dependable grocery store.
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Worthless

There is no way to look for an item while you are in the store. The only option is to make a list for either pick up or delivery.