Shopify User Reviews

Customer Experience

Positive experience42.7% of reviews
Neutral7.4% of reviews
Negative experience49.9% of reviews

~ Based on 1,382 written reviews from the US App Store.

What users say

Is Shopify Safe?

Shopify: Sell online/in person appears safe based on user ratings. AppsHunter Safety Score for Shopify is 94/100.

This assessment is based on 40,463 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 40,463 App Store ratings for Shopify.

Is Shopify Legit?

Shopify: Sell online/in person appears to be a legitimate app. AppsHunter Legitimacy Score for Shopify is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No stars

This by far is the worst sellers app on the market, I set up an account to start selling my merchandise.. I paid the 40 dollar fee to start but I couldn’t quite figure out how to properly set everything up but by then I found a different app that’s free so I canceled my subscription and deactivated my account they sent me a message telling me my account will be deactivated August 10th here it is August 24th and my card is still getting charged 40 dollars for an account I canceled already this app just screams scam I wonder how many people they’ve done this to now I have to make another request and wait for them to cancel my account for me all over again these subscriptions are legal thieves pirating off of people trying to make it, it’s a sad world we living in 👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿
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Needs Fixing

I want to be able to pre set product weight. Its already set at 0.0 now with the new update which is super annoying. For every listing you need to delete the 0.0 and then write the correct weight instead of just being empty.

Scam app

Bro this app is a scam I tried canceling my subscription during my free trial they don’t even give you the option to cancel . If you go to change plans there is no option to cancel your subscription even if you go to iCloud and look for subscription nothing pops up. So eventually I decide to deactivate my store due to not making sales and not liking how the app process payments from clients and their strict rules and guidelines etc. I deactivate my store and deleted the app tell me why after the trial they still charge your card for over 3 months they been trying to get $40 each month from my card. They couldn’t get any money from my card because my card expired then boom last night Aug 21 2026 they randomly get into my card and take $40 from my card bro . Remind you i haven’t used Shopify app in over 3 months . I have proof so I decide to redownload the Shopify app and see if I didn’t cancel the subscription bro it says my account is inactive so I’m so confused on why they taking money from my account after not using the app for over 3 months . I’m highly upset this app some bs . Should definitely make it easier to cancel instead of hiding it on the app or misleading .
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From Shangme Skin Care Essentials honest review.

I love using Shopify! It makes managing my online store easy and convenient. As a business owner, I’m very happy and satisfied with the platform. Shopify has been a wonderful partner in growing my business, and I highly recommend it to other online sellers.

Thank you

I’ve had a Shopify account website for years and enjoy having the ability to showcase my offerings. What would make my experience better is if Sidekick didn’t have so many limitations and for it to make less mistakes. Sidekick should be able to help assist with vibe coding etc. Also wish Shopify would build an algorithm to actually help businesses get their website products and offering seen. Like build it like social platform do. Help us get seen by millions of users, real customers without having to rely on emails and outside platforms to get customers etc. through the gates and be discovered. So basically a discovery build where you attract users aka customers to your platform not just merchants and websites people like real customers users. Build it to give a user a reason to use Shopify daily and in turn opens the door ways for us to be seen right on your platform. Just some ideas from a real user is all.
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Terrible company

Tell your CEO to pound sand. It’s a really bad look for this company. I’ll be pulling my investments as well. Maybe he can end up poor with no voting rights like he wants. Literally what is wrong with the modern world.

Could be easier to use on iPhone

There’s no clear structure on iPhone to use it

😃⬆️⬆️🔝

I believe i’ll make $50k soon on shopify

Excellent work

I loved shopify! They have an excellent tools to manage inventory, online products, sells and everything you need to run a business! Great job to the team of shopify! They worth it.

Store

This Apo is to complicated and is not easy to understand the concept or utility behind the scene.

“Suggested” fields

The listing “suggested” fields that populate in a purple colored text don’t remember what I’ve been selecting for months. It forgets the listing category and category metafields every week. Great feature if it actually worked.

Update: still doesn’t auto populate fields properly, should work on app and desktop site but does not.
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Just great

Perfect interface

Our Shopify

Shopify is the most efficient way to service your online customer base. They deserve our 5 ⭐️⭐️⭐️⭐️⭐️rating

This new update completely sucks

I’ve had my Shopify account for 3+ years and they all of a sudden update the app changing the complete dynamics and navigation of the entire app the entire way I interact with my store for the worse…. Not to mention how bugged and messed up this newer version is. Literally stops working and freezes mid app EVERY time I go to add a product or adjust something within my store which was never a problem before . Not to mention they completely changed how you edit your store and certain functions are impossible to find making this app a pain to you entirely. Not to mention the stupid set up with every edit broken up into multiple puzzles you must solve before you get to what you been looking for that you can’t find all of a sudden . Not to mention the literally HELPLESS ai chat boxes everywhere I look . It’s completely unnecessary, 100% more confusing and inefficient. Definitely working on my own website/server this app is trashed on now
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Verifying identity

Have my business all set up and now they won’t let me access my funds. I’m clearing who I am . This could be racism and discrimination.

Absolute scammer cesspool

You create a website with Shopify, it’s a PLAYGROUND for scammers. Since making my website, paying for numerous things. My hard earned time and energy. They have ZERO security.

I have been absolutely bombarded with scammers and sales emails. I have gone from 14 unread emails to over 1000 of people who have somehow got made aware I created a website through Shopify. Save your time. Make a website else where unless you’re ready to constantly delete emails or pay for extra storage to save room for legit customers.
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Just updated now won’t create shipping label

Title says it. Made me update today, now it won’t work to create shipping label. Please fix immediately

Quiero devolución o los demando

Me deseo muchas aplicación, pero vi que no no me sirvió para nada. La eliminé eliminé mi cuenta y resulta que tengo dos meses sin que elimine esa cuenta y me está cobrando de mi tarjeta. Quiero una devolución

App sucks

Scam

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