Shortcut User Reviews

Customer Experience

Positive experience59.7% of reviews
Neutral0.0% of reviews
Negative experience40.3% of reviews

~ Based on 62 written reviews from the US App Store.

What users say

Is Shortcut Safe?

Shortcut: Wellness For You appears safe based on user ratings. AppsHunter Safety Score for Shortcut is 86/100.

This assessment is based on 320 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
14.4% of ratings point to a risky experience

~ Based on 320 App Store ratings for Shortcut.

Is Shortcut Legit?

Shortcut: Wellness For You appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Shortcut is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Perfection

So grateful to have access to shortcut to come come, color, style, and blow out my hair at my home. Have had them come to my home many times and loved each person who came. Professional, clean, friendly stylists who do an amazing job! Can’t wait for my next service.

Customer for life!

Fantastic app. Been using Shortcut now for 3 months and won’t go back to anything else.

This is scam

They will charge you in advance and not show up

CREEPY MARKETING SPAM

DO NOT TRUST THESE CREEPS. Downloaded the app once, when it was first launched, to check it out; deleted it. YEARS AGO. Never created an account or agreed to any communication or info sharing. Got a spam text today using my first name and directing me to open the app. Will be notifying Apple. Will also be looking in to any class action lawsuits that stop this invasive behavior.
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Great Cut Jose

See you again at the next appointment!

Horrible service

Booked a barber, he canceled at the last minute, then the support concierge simply tried to reschedule me with the same guy the next day. Really tons-deaf and shows a lack of concern for customers. Do not recommend.

Great American app, excited for full UK rollout

UK App Store reviews don't seem to understand that the sharing economy aspect is only in the US, where it's great!
Can't wait for Shortcut to roll out here to complement the in-salon Joe&co option already available.

Not compatible

I have an iphone SE 1st gen. My phone is still supported and gets latest updates as far as I know. But it has a small screen. When I enter the app, I get a pop-up with covid-19 info. The button is far too down for me to click it. It’s been made only for bigger phones. Thus I cannot say how good this app is, bc it’s unusable for me
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Haircut

Pedro was very professional,awesome barber and great personality

Not Available

They make you download the app and login to tell you they’re not available in your area.

Nope

I live in DC metro. 2 stylists in my area. Texted concierge for other options - no reply. App is a cool idea but the implementation is underwhelming. Delete.

Unqualified stylists ranked as ‘Shortcut VIPs’

I got my hair cut by a man on the VIP list. I wanted thin, face framing strands right in the middle — chin length. After chopping a thick chunk of hair way too short right off the bat, he attempted to layer it into my hair, cutting more of my hair shorter and shorter. The result was a choppy uneven mess that I had to clip up for a month, and am still attempting to grow out. During the process he admitted to me he had been fired from hair salons before and that’s why he went to shortcut. He told me he didn’t really know how to frame women’s faces (a fact he should have told me before the cut when I asked him if he could do it). He said “but you believed I could do it couldn’t you, because I talk so confidently”. Made me really uncomfortable and took forever to leave after the cut. Shortcut comped the cut, but I explained the situation to them. I don’t want this happening to other women. They reassured me that they would handle it, yet here he is two months later still on the top of the VIP list. Probably could’ve had a better haircut at great clips. Really disappointed in the lack of response from Shortcut and I sincerely hope this doesn’t happen to anyone else. Will not be using this app again.
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App won’t open

Bugs out every time I open the app on iOS 14.0.1

Crashes with Facebook Login

The app will crash every time I attempt to log in through facebook. I tried creating a new account without linking it to FB but the app asks me to verify my phone which is linked to the facebook login account i already have... madness. If you can use the app, great. If not, straight up not worthy it
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App won’t stay open

App closes almost immediately every time

What! Not Enough to even waste my time

Just tried to get a simple haircut appt. and if I had even had the chance to get one even in the next few days, that would of been great but instead they did not want to come for one appt. little did they know I would of had a whole bunch set up the next time ! Their Loss!

SCAM: Charged me in advance and never showed up

Don’t bother, app is fake with no response from the “help” functions of the app or the barber

SCAM

All these good reviews you see here are sketchy and seem fake, but I downloaded the app anyways. To my not so surprise it sucked! Just want to take your money!

Not worth it

Super unprofessional stylists.... the convenience doesn’t exist. Canceled haircuts, poor quality, late barbers.... obnoxious

Alivia is kind and talented!

So glad Alivia is able to come to my house. Love how she cuts my hair. Very detailed. And I don’t have to go to a smelly salon! Thanks!