Book a taxi quickly and easily with priority service. Pay securely in-app, estimate trip costs, and track your driver's arrival in real-time. Schedule future rides for convenience.
What We Love
- 👍 Courteous, helpful, friendly drivers
- 👍 Drivers know city streets
- 👍 Timely pickups and drop-offs
- 👍 Assistance with bags
- 👍 Convenience and speed of app
- 👍 App works very well
- 👍 Great service
- 👍 Pleasant drivers
- 👍 Smooth and easy app
- 👍 Better than Uber for locals
- 👍 Economical
- 👍 Awesome service
- 👍 Great experience
- 👍 On time, early drivers
- 👍 Easy and convenient app layout
- 👍 Friendly drivers
- 👍 Improvements changed taxi experience
- 👍 No more debit machines
- 👍 Ability to track cabs
- 👍 Consistent service
- 👍 Accurate fee estimates
- 👍 Knowing who's driving
- 👍 Felt safe
- 👍 Great update
- 👍 Sign in with phone number
- 👍 Prebook cabs
- 👍 Good app and mostly good drivers
- 👍 Love casino taxi
Room to Improve
- 🐛 Calculates ETA based on straight line distance
- 🐛 Uses iCabbi maps, not Google Maps level detail
- 🐛 Sends drivers to wrong map locations
- 🐛 Not a good replacement for local knowledge
- 🐛 Arrogant dispatch and drivers
- 🐛 Left woman on street mid-late night
- 🐛 Always says cab is 1 min away
- 🐛 Ordered 6-seater, received smaller cars
- 🐛 No way to specify larger vehicle
- 🐛 Price estimate in thousands of dollars
- 🐛 Charged and paid in cab, then refunded
- 🐛 Potential for double charging
- 🐛 Likely pay double the actual fare
- 🐛 Charges for waiting time
- 🐛 Charged 30 cents for three seconds of waiting
- 🐛 Security code not sent
- 🐛 Driver didn't park at right spot
- 🐛 Had to search for driver
- 🐛 No communication tools (text/call)
- 🐛 Showing 'no show' on trip
- 🐛 Approximate price incorrect
- 🐛 Paid more than Uber
- 🐛 Estimated price not real
- 🐛 Charged more than double amount
- 🐛 Amount not charged to card for days
- 🐛 Extremely sketchy app and service
- 🐛 Charged $35 for $12/$9 rides
- 🐛 App makes ordering uncomfortable
- 🐛 Overcharged for short ride
- 🐛 Driver ID shown on app, not car ID
- 🐛 Hard to identify cab
- 🐛 Weary to use CC feature
- 🐛 15% tip assigned automatically without consent
- 🐛 Charged extra for waiting/extras
- 🐛 App automatically cancels ride if exited
- 🐛 Multiple holds on account
- 🐛 Continually expands time to 3 minutes
- 🐛 Time not taken off fare for delays
- 🐛 Needs better GPS
- 🐛 Drivers don't know where they are going
- 🐛 Don't like having to Google store addresses
- 🐛 App keeps changing address
- 🐛 Only way to get app is cell phone number
- 🐛 Verification code not sent to landline
- 🐛 App freezes
- 🐛 No way to get new cab if stolen
- 🐛 Driver accepts fair upon arrival
- 🐛 Waited over an hour for taxi
- 🐛 Never works unless deleted and reinstalled
- 🐛 Says cabs on the way when none are
- 🐛 Someone else using phone number
- 🐛 Costs too much for fast trips
- 🐛 Waiting 45+ minutes for taxi
- 🐛 25+ minutes trying to get app to work
- 🐛 Works only half the time
- 🐛 Crashes every time opened
- 🐛 Driver didn't match name or respond
- 🐛 Customer service didn't answer calls
- 🐛 Drivers pick up whoever flags them down
- 🐛 Not useful for tourists without local number
- 🐛 Cannot add UK phone number
- 🐛 Assigned cab picked up other people
- 🐛 Useless app
