Worst eSIM Experience Possible
I have purchased multiple times eSIMS which I ordered but never showed up in my account. Their support never helped me and the majority of the time I was referred to an AI bot.
Most recently the reason I even bother to write this review is that sitting in Kazakhstan I have ordered an eSIM for a day and they are intentionally DELAYING giving it to me for no apparent reason.
Simify’s service is terrible and their support is beyond useless. They are beyond the point of ragebait and gaslighting.
Response from developer
We’re really sorry to hear this. That doesn’t sound right at all, and we understand how disappointing it must be to run into these issues when you’re relying on your eSIM while travelling, especially across multiple trips. Our AI assistant is there to help with quick queries, and if you need a hand with anything further, your enquiry is passed straight to our support team so we can look into it with you. We’d really appreciate the chance to help turn this around. If you could please reach out to us at hello@simify.com, we’ll take a closer look at your latest order in Kazakhstan and the other issues you’ve mentioned, and work with you to get things sorted as quickly as possible.
Worst sim company ever
Response from developer
Hey Bepoyupo, please reach out to us on hello@simify.com and we'll look into it straight away for you. Our chat line has 24/7 support available and we'd love to make things right for you.
Horrible
Response from developer
Hi 410DMVES, we're so sorry to hear this was your experience. Could you please reach out on hello@simify.com so we can look into this for you?
Deeply disappointed
Response from developer
Hi Astrocodger, this sounds like an awful experience and one we'd like to look into as a matter of urgency for you. Could you please reach out on hello@simify.com
Speed poor in Spain no real support
Response from developer
Hi Lost American Always, sorry to hear you are having trouble. Could you please reach out on hello@simfy.com so we can look into this for you asap? You can also reach us directly through the chat function on our website.






