Unreliable App for a Critical Function.
The Signa hearing aids themselves are great. Just wish the app would come somewhat close to supporting such a critical set of devices. I’ve used Signa hearing aids for years and the app is unreliable. It will recognize your hearing aids about 70% of the time. The app also force closes often. I have an upgraded set of hearing aids and was told by my audiologist how the app has significantly improved in functionality and reliability. They should stick to making sure the basic functions work before the app does more sophisticated things. It’s overall very disappointing as a failure of the app really brings down Signia as a brand. When it comes time to replace these, I’m likely to choose another brand. I cannot recommend this app to another until reliability improves significantly.
Show more
Application Signia
Bonne application pour gérer ses appareils auditifs. Et parfait pour basculer en mode TV cela permettant d’accéder au son de la télévision de façon optimale avec un boîtier spécifique très peu encombrant. Un seul petit bémol, la perte de Bluetooth occasionnelle nécessitant des manipulations de l’application et du réseau. Autrement très satisfait de l’ensemble.
Show more
Bluetooth connectivity
Bluetooth will not connect in app and when you follow the instructions on their website it says to uninstall and then reinstall app but then you lose all the setting in your app.
Great hearing aids, terrible app
The app is difficult to synchronize and often will not work well in tracking hearing time, steps, etc. they do not update the app to keep pace with iPhone updates
Default settings in hearing aids
Need to be able to set and keep as the default new settings in the hearing aids. Have to continue to reset volume levels every time I open the CIGNA app to what I prefer.
Updates and the App
It's not easy to understand how to update the app.
2nd, the app assistant only answers 5 issues.
3rd The link to videos doesn't work
4th The app is a marketing not a user tool.
2nd, the app assistant only answers 5 issues.
3rd The link to videos doesn't work
4th The app is a marketing not a user tool.
Option of saving our volume settings
After getting disconnected from app Bluetooth and during charging, the volume settings go back to default minimum, how to save and keep our volume settings.
Controls are awful.
Loses connection in the most inconvenient times. If you are out need them they shut down. So embarrassing if you are around others.
Zero software updates
The software hasn’t been updated in like 2 years blue tooth is trash with iPhone 17 pro half the time it doesn’t connect on its own and taking phone calls is difficult for others to hear me unless I’m in a dead silent environment and the phone has to stay in my hand or it just doesn’t work on calls if I’m listening to something I get 10 feet of connection before they disconnect for the 7k I paid 3 years or so ago I expect a better service and attention to regular updates on the app and the software for the hearing aids them selfs if no improvements are made these will be my last pair of Signia brand hearing aids I’ll ever own I’m sure I speak for others when I say we don’t have time for this we pay a lot for your hearing aids we expect you to provide app and software support and maintenance on a regular basis do better of lose a repeat customer your choice
Show more
Response from developer
Hello, we'd be happy to assist with connecting your hearing aids to our app. Please send us an email from this support form: https://www.signia.net/en-us/local/en-us/signia-app-store-review/ and we'd be happy to help troubleshoot. If you have any identifying information about the hearing aid model, that would help greatly.
Streaming and Turn off
Only hearing phone call voice in one ear and no idea how to turn off left side off without putting them in the charging.
Terrible Controll Lately
I’ve had my hearing aids along with this app for two years now and the past several months the app is not responding to my requests.
Hate them
Difficult to control. Dependent on phone.
Need to fix your problems
After the last update, it will not let me see my actual battery remaining power, it now only says that the battery level is an estimate based on how long that my hearing aids have been on! This is ridiculous! Fix your problem and stop playing with us!!!
Erratic
Sometimes and works, sometimes doesn’t. Changed settings don’t persist. IOS app still better than Android version, but only slightly now as this one seems to have got worse lately.
Worthless app
The app works sometimes but never consistently. Half the time I can barely hear a phone call and the volume control on app does next to nothing. Other times the phone is loud enough but again the volume control does next to nothing. Basically the only way to consistently use the iPhone is to switch it to not go through the hearing aids.
When not on the phone the app volume control only makes a slight difference in volume from full on to full off. The other app settings can change the dynamics like balance or direction but without being able to change the volume they are sort of worthless.
Overall these aids are a step down from my prior 10 year old aids.
When not on the phone the app volume control only makes a slight difference in volume from full on to full off. The other app settings can change the dynamics like balance or direction but without being able to change the volume they are sort of worthless.
Overall these aids are a step down from my prior 10 year old aids.
Show more
Worthless
No help whatsoever. App is up to date yet doesn’t work. Lags to load program and won’t allow me to make adjustments. Waste of money!
Best Hearing Aid
Súper Brilliant
Never fully works.
Every day I need to either shut off my Bluetooth and restart it, or complexly reboot my phone to have the App be able to log into Bluetooth!
I paid $4k for the earphones and this is what I have to deal with! I will try to get my money back!
I paid $4k for the earphones and this is what I have to deal with! I will try to get my money back!
Sporadically works
Wellbeing function is useless, only occasionally works
Sunflower
Great app if only it wouldn't keep disconnecting from Bluetooth.
