Vacuum is great, app is poor
I love this device and have no problem using any of its functions including the connection to Alexa. But the app is frequently dysfunctional. For a couple of weeks now it won’t load so I can’t see my inventory. I’ve done everything g except delete it bc I don’t want to lose my inventory info. There is really no customer service or support for the app at all it seems. No “contact us” on the website either. I am back to manually tracking my inventory, freshness, etc
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Failed execution
I concur with the negative criticisms of this product — set up is dysfunctional. It just simply doesn’t work. You have to use the alternate method and then you’ll be lucky if you can get it to link up. Secondly, if you actually just want to vacuum seal your products and not get involved with Amazon you can’t do it which is tragic - all the integrations emails, marketing, etc.. Make this product highly undesirable. If you do manage to get it set up you’re going to be badgered by it to continue trying to set it up because it doesn’t realize you set it up. The idea is great. It’s shocking that the engineers couldn’t get the software right.
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Can’t set up the base
“Your wi-fi network has spaces” are you kidding me? First the base isn’t recognizable via Bluetooth, then it’s not compatible with my home wi-fi network, and then when a friend visited so I could borrow their phone hotspot (with no spaces in the name) to set up the Silo, Silo can’t find the hotspot. A $220 piece of junk is sitting on my kitchen counter. I regret backing this on Kickstarter in 2019.
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Worst most disfunctional app ever!
Unusable.
SILO FIX THE APP- Amazon connection issue Now !
SILO FIX THE APP- Amazon connection issue Now ! This is unprofessional service!
