Should be simply frustrating
How simply frustrating can you make a process
Well done - simply cook has managed to it
At every step they are confusing and frustrating
Picked up recipe box my wife had bought to make the recipe
Frustration 1 - no recipe on the box
Frustration 2 - no recipe on the website
Frustration 3 - download the app - no recipe on the app without buying a subscription
WHAT!!!!
So I buy a box and they have to pay to find out the recipe!!!!
Ridiculous
Well done - simply cook has managed to it
At every step they are confusing and frustrating
Picked up recipe box my wife had bought to make the recipe
Frustration 1 - no recipe on the box
Frustration 2 - no recipe on the website
Frustration 3 - download the app - no recipe on the app without buying a subscription
WHAT!!!!
So I buy a box and they have to pay to find out the recipe!!!!
Ridiculous
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Love it!
My husband and I are loving the recipes and the flavours are just awesome, 100% recommend 🤩 it’s like fine dining without the cost or having to get dressed up! 😉
Worse place
Ingredients never turned up scam
Love the sauces 👍😀
Received a box I hadn’t ordered, but I had because I only deferred for 4 weeks. The app should have a simple account start / stop button. I have asked for this feature before but it is so annoying that you receive something you hadn’t personally chosen!!! ☹️
Can’t access it whilst abroad even with a vpn
I wanted to cancel my subscription but can’t cos I’m abroad and not sure when I’ll be back . Tried to use vpn but no luck
Excellent idea, good inspiration
We’ve used the pots a while now and they’re perfect for inspiration. The cost is minimal and give a good selection to choose from, we do have our favourites though. It’s easy to use app, choose pots and they just appear. It’s effortless. Would recommend
Not able to cancel subscription on app
Very annoying! Not able to cancel subscription on app!!
Not impressed
This app is fine if all you want to do is order boxes pay for them and perhaps delay your delivery. But try to find your past orders you have to know where to look, because they are under profile not orders. Just how intuitive is that? There are no doubt other peculiarities which I have yet to find.
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Tasty but need healthy filter
I’m loving this the taste but would really love to filter on some low calorie meals
Awful
Doesn’t let me cancel my subscription
I had to leave
I had to leave because it won’t allow me to change my bank details and then I tried to get help and then it won’t let me get help. It just kept sending me back to the same spot
Great meals, but needs subscription reminders
I enjoy eating the meals, and (aside from the annoying lids on the little pots), enjoy the whole concept and prep of them too (especially as many of them can often be tweaked to use up whatever ingredients I have in the fridge).
What I don’t like is that there’s no reminder of when a subscription pause is coming to an end. Surely the app is advanced enough to give me an email or pop-up to let me know when my break is ending so I’m not surprised by a box of meals I don’t need?
I can only assume this is on purpose to make more sales, but it’s enough to make me want to cancel my subscription to prevent this.
Please add this feature!!
What I don’t like is that there’s no reminder of when a subscription pause is coming to an end. Surely the app is advanced enough to give me an email or pop-up to let me know when my break is ending so I’m not surprised by a box of meals I don’t need?
I can only assume this is on purpose to make more sales, but it’s enough to make me want to cancel my subscription to prevent this.
Please add this feature!!
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Great Recipes – Packaging Could Be Improved
While I have no complaints about the recipes, my biggest bugbear is the foil covers on the pots that the various ingredients come in. Unless you are very lucky they are almost impossible to remove using the pull tabs that they are provided with and I inevitably have to use a knife to open them.
Why not put an opposing tab on the pot to assist leverage similar to the pots that individual portions of UHT milk or cream come in. Or, sticking to the milk theme, put the portions of ingredients in (easy open) sachets.
Why not put an opposing tab on the pot to assist leverage similar to the pots that individual portions of UHT milk or cream come in. Or, sticking to the milk theme, put the portions of ingredients in (easy open) sachets.
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Tricky
Received a gift card for simply cook and it seemed like a good present, but the shine is wearing off quickly. They make you sign up and give your credit card details ( for a gift!!) before you can get your ingredients so if you forget to cancel you will be charged and receive more ingredients that you didn’t ask for. They do state constantly that you can cancel any time but checking out membership I can see nothing that refers to the gift we have received and it looks like we may be charged once a trial period has finished. This gift was also given to an elderly parent and I know for a fact it is going stress him out because he is going to wonder ( even more than us and we are pretty tech savvy ) if he is getting a gift or be billed. This may be a great app and a great idea but as a gift it comes with a whole lot of financial unknowns.
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Loses preferences
I like the boxes but the app loses your preferences (my next box has 3 things I can’t eat because they’re too hot despite my preferences previously being set to mild or no spice) and you can’t cancel via the app, you have to log onto the website, it’s designed to keep you locked in so be aware. There’s also not much that isn’t spicy so not a lot of variety for me.
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App could be Improved to Manager 150 recipes for me anyway
If the App included the opposite of the favourite button to select - a thumbs down for example- against each recipe perhaps even to filter out those recipes when selecting the four boxes. It would save a lot of time AND if I failed to select recipes I would not want any of my thumbs down to be included in my next box.
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Great Company
Love this App and this company, yet to choose and order. Everything is laid out for you in a sensible way
Okay but ….
So it’s really tasty and easy to make I agree with all that however the same recipes will be on there for months and it gets to a point we’re paying extra to eat the same foods constantly the June menu is the same as Augusts menu we’re waiting until the autumn months for potential change if no change we’re gonna look elsewhere our issue is the repetition with the menu
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🍔
Great simple recipes and excellent service from the support team
Three little pots of knowledge
To buy the array of spices herbs pastes oils etc that make up the ingredients of these three pots would cost a fortune i counted over twenty in one of the meals i had , yes of course if you bought the ingredients yourself you would be buying larger quantities which would obviously would last longer but they also might go out of date before you use them all up , ive done it , what a waste.Yes £9.99 a month for 4 packs of 3 pots might appear expensive given the size of each pot but each pot contains up to 20 or more ingredients and each three pot pack gives you a truly outstanding high end restaurant quality meal for two people thats four meals for each of the two people .
The recipe card and instructions are clear and easy to follow , i know , i did it and im no chef.
We are using one 3 pot pack a week so spreading the 4 packs over a four week period meaning a special highendrestaurant quality meal once every week.
Actually whilst writing this and discussing it i think we are going to double up , its that good.
The recipe card and instructions are clear and easy to follow , i know , i did it and im no chef.
We are using one 3 pot pack a week so spreading the 4 packs over a four week period meaning a special highendrestaurant quality meal once every week.
Actually whilst writing this and discussing it i think we are going to double up , its that good.
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