Unable to reset password
Only signupnor login but can’t reset password as advised by eddy chatbot. What is this app user experience design?
Login only with +65
The app assume that only people with +65 mobile number should be allowed to login to download receipt. Foreigners cannot download receipt. Before we could, now we cannot.
Still With Weird Procedures
I recently obtained and activated a senior’s concession card. When I attempted to add the card to my SimplyGo lists of cards, the app keeps fleshing me the message that an email with instructions on transferring funds from a nominated card has been sent to me, but it gets stuck there and does not let me add the card. And, when I check my email, there is nothing there from SimplyGo.
To make matters worse, when I used the app to scan the details of my new concession card, it shows the card’s remaining value and the last few trips I took, but I also noticed that there is a pending cancellation request!! What absolute rubbish! I cannot even add the card that I activated 30 mins ago and there’s already a cancellation request made on the card by some ghost?
To make matters worse, when I used the app to scan the details of my new concession card, it shows the card’s remaining value and the last few trips I took, but I also noticed that there is a pending cancellation request!! What absolute rubbish! I cannot even add the card that I activated 30 mins ago and there’s already a cancellation request made on the card by some ghost?
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Worst app and service
This app and their service is worst. I lost my card and I blocked it immediately. But they can block the card only after 48 hours once the block request is sent. In between time someone took my card and used all the money I had.
What is the use of having a blocking service like this. I received nothing because before they block my card, the people who stole used everything.
Useless app and useless service. The person who designed doesn’t have enough brain ??? Shame. Thank you for helping the thief.
What is the use of having a blocking service like this. I received nothing because before they block my card, the people who stole used everything.
Useless app and useless service. The person who designed doesn’t have enough brain ??? Shame. Thank you for helping the thief.
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For Singaporean residents only
Limited option when you have a guest account and you need a Singaporean phone number to create a login.
