Really want to love this app.
Innovative app!
Response from developer
Thank you so much for your positive feedback, we're so happy to hear that you're enjoying the app! Soon, we'll be making recommendations with other tips for activities that may drive more Key Moments, we hope it helps you discover even more moments where your brain and body are fully connected. Stay tuned!
Cool app when it works
Response from developer
We’re so sorry to hear about the trouble you’ve had getting set up—thank you for taking the time to share such a thoughtful and detailed message. This definitely isn’t the experience we want anyone to have with SIX. We’d love to help get things back on track. Please reach out to us directly at support@your6.com, and our team will personally make sure your account gets set up and running properly. As a sincere apology for the frustration, we’ll also extend a free month of Premium access once we get you logged in. We genuinely appreciate your patience. It means a lot that you found value in the data when the app was working—we’re working hard every day to make it more stable, seamless, and insightful. Thanks again for giving SIX a try. We hope you’ll give us a chance to make it right.
Wants you to pay for your own data
Response from developer
Hi Questingbeast — thank you for sharing your thoughts and for giving the app a try. We're really glad to hear you found the insights helpful! We absolutely understand your frustration, and we want to clarify that your data is always yours — we never sell it or share it. The optional upgrade helps support the technology that allows us to process and display your historical trends and emotional fitness insights in a meaningful way, but your core daily data remains accessible. That said, your feedback is incredibly valuable, and we're actively exploring ways to make more features available without cost. If you have suggestions on how we can make this feel more fair or transparent, we’re all ears. Thank you again for being part of our community. 💛
No refunds - no Trial
Response from developer
Hello, Laurazeck, we're so sorry to hear that you were disappointed with the app experience. We've worked hard to create an exceptional experience and would love feedback on what didn't align with your expectations. In the app store, we state that you get a free 5 day Premium trial when you install the app, and we also state that we are unable to give refunds (this is a limitation of the app store and is why we clearly state this in the description). We would love to help you find more value in the app and welcome any feedback on how we could improve your experience. Sincere apologies for the inconvenience on the refund.
