SKIMS User Reviews

SKIMS
SKIMS
SKIMS Body Inc.

Customer Experience

Positive experience66.1% of reviews
Neutral7.2% of reviews
Negative experience26.7% of reviews

~ Based on 333 written reviews from the US App Store.

What users say

Is SKIMS Safe?

SKIMS appears safe based on user ratings. AppsHunter Safety Score for SKIMS is 98/100.

This assessment is based on 54,532 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 49,699 App Store ratings for SKIMS.

Is SKIMS Legit?

SKIMS appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SKIMS is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What’s the point of this app?

Really not sure what the point of this app is. It’s the exact same as just shopping from the web. I only downloaded it because I thought maybe there would be discounts. There aren’t. I ended up finding every single thing I wanted in the colors I wanted BRAND NEW WITH TAGS for 50-70% off on Poshmark tho— there was a ton of Skims stuff ok there that was new with tags so I highly recommend looking there first before you purchase directly from Skims. These products are basically the same as Victoria Secret so I’m not sure what justification there is for the massive price difference aside from the kardashian name (not a selling point for me).
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Terrible app

Unable to login now after re-installing app. When I was as able to login, I could not complete my purchase. Unable to move to the checkout screen and absolutely no one will help nor answers my questions. Trash app that clearly doesn’t work for everyone

Skims

Skims is a great website, You can set your self up for deals! and percent off!. i’ll definitely be using it again.

Login issues

The app has problems with kicking you out, if I haven’t opened the app in awhile I have to sign in each time.

The best

So easy and affordable

No first time buyer discount

Really wish I had been given some type of first time buyer discount. Was quite disappointed.

Obsessed

Kim knows what she’s doing. Every swim suit I own is Skims. They’re so flattering and fit perfectly.

Can’t even login

This app is really bad. You get an email verification code and every time it rejects the exact code it sent you. If you can’t even log in properly, then I’m done. What a load of garbage!

Tshirt bra

The skims fits everyone tshirt bra is the best!! feels like second skin. I cannot reccomend enough!

GOOD QUALITY

Nice fit & comfortable

Great shopping experience!

I really enjoy my shopping experience on Skims. Great detailed product descriptions and product photos both on and off models.

Logging in every time

The app becomes a bit useless and redundant if I'm having to login every time I use it. I don't see myself keeping it if that doesn't change

Difficult to order

The app and site is one of the most difficult to use. There were so many technical issues. I couldn’t even speak to anyone on the phone because there is no number and the chat was difficult to convey and resolve. I had to eventually delete the app and reinstall it and order and the color I originally ordered on clearance was unavailable. It was a very frustrating experience.
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👎👎👎

You sent me an email yesterday telling me about the update, but it's really hard to use after the update. I gotta re-enter my email and verification code every time I log in. So annoying!

THEFT AT RETURNS WAREHOUSE

I recently returned 6 items. I received a refund for 4 of the items. When I called to inquire I was informed that the warehouse was unable to confirm receipt of 6 items and were only able to confirm 4 items. I returned 6 thongs. They are tiny packages, can easily be pocketed. I explained profusely that I returned 6 items. I was asked if I took a photo of what i returned— of course I didn’t! Since when does a customer have to protect their return from stealing employees!? This was an incredibly frustrating experience. How can one prove the items in their return? It’s impossible. So the customer takes the loss. This is horribly wrong on every level from Skims and I hope they take responsibility. I searched online and found many complaints.
Blatant theft. We aren’t rich Skims.
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HB and KK ❤️

I honestly have been wanting to place an order for years and this collab just made me click pay I love both hailey and kim but the two how could I not and definitely will be a reoccurring customer from now on I can’t wait to have these item on my body thank you sm Kim and hailey🫶🏼🫶🏼🫶🏼

SKIMS THE BEST

I love SKIMS!!!!

Absolutely the worst!

I ordered first time directly from SKIMS, and returned the items because it didn’t fit me. Never had any update from them, and when I contacted them myself(10 days after they received it), they told me they can’t get me full refund because some items are missing. I returned EVERYTHING and have a return receipt with weight of package, so when I asked why didn’t they reach out to me before, and what missing, what was the weight of package when they received it, they ignored all of my questions and now saying that they never received the package. There is no phone number to call, their customer service is nightmare.Have to work with my credit card company now to get my $300 back.
Buy at your own risk!
HORRIBLE !!!!
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Wrong item sent

They sent me the wrong item. If I want a refund I have to pay for shipping. If I want a gift card and re order the right item I have to pay for shipping. So I paired $14 extra for literally the wrong item. Horrible

App is so bad I don’t want to order anything

App never loads and you have to put your info in so many times