Sleep Number Reviews: Is It Legit?

Customer Experience

Positive experience59.1% of reviews
Neutral9.5% of reviews
Negative experience31.4% of reviews

~ Based on 2,013 written reviews from the US App Store.

What users say about Sleep Number

Is Sleep Number Safe?

Sleep Number appears safe based on user ratings. AppsHunter Safety Score for Sleep Number is 90/100.

This assessment is based on 169,410 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.3% of ratings point to a safe experience
4.1% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 169,410 App Store ratings for Sleep Number.

Is Sleep Number Legit?

Sleep Number appears to be a legitimate app. AppsHunter Legitimacy Score for Sleep Number is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Could still be better

Things I wish the app could do:
-Connect to Siri
-Use one email for both sides, when we switched side of the beds it’s messed up how we can program with it
- do a wake up and sleep program. I want warm feet on the weekends when I’m in bed longer!

Does not recognize my sleep pattern all time

Unable change sleep pattern when says you can do so. Mostly it is start time. Able to change getting up with no problem

Great App

This application provides great information and insight into your sleep patterns

Adapted

This app is great when you’re looking for details about your recorded sleep. I purchased a Climate 360 because I live in a very warm area and have trouble staying cool while sleeping at night. So far so good and with the app, it helps me understand in more detailed format how my night went.

Not reliably accurate

It’s not very reliable

Terrible bed

Not worth the money.

It Separated

The bed is amazing overall, but the two halves separate more and more. I used to love this bed but there’s a great divide between my husband and I. It’s too expensive to have an 8” gap between us.

Love Sleep Number App

Love the feedback the Sleep Number App provides in terms of quality of sleep information. Use the app daily to cool bed before bed time, adjust frame to desired positioning, and check sleep score data most mornings. Great features and insightful feedback.

Sleep iQ bed stats

Like my sleep number bed, but the accuracy of my “time until I fall asleep” stat is frequently wildly inaccurate. I can be in bed sleeping before 1 AM, but it will indicate I wasn’t sleeping until 3:30AM dramatically impacting my overall sleep scores. Other stats seem reliable…

Very frustrating to use

The app has never been able to finish setting up my bed so for years I’ve been selecting “adjust your smart bed” from the log in screen because if you log in you can only adjust your bed once it’s set up. Now after my most recent attempt it’s fully locked me out of adjusting the pressure of the bed. I can’t adjust it while logged out as I get failed to connect messages and if I log in to try and set it up, it acts like it’s already been set up by another account and will not let me finish. There is only one account, only one order number. One of the failed attempts to set up must’ve tricked it into thinking it was set up without actually granting me access to my bed.

This is all super frustrating because it’s something I have to deal with right before bed when I’m supposed to be trying to relax and shut down for the night.
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No Longer Firm

We’ve had our bed for about 3+years. We bought the split King. I’ve noticed in the last year the firmness is decreasing, especially on my side. My back is hurting, sides, and I can’t seem to get comfortable. The company has not made it was to get help. Curious if anyone else has had problems? Would buy again for the money.
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Love this!

About 3 weeks in and love the ease of the app and not having to use an external remote. Also love all the data I have immediate access to. Nice work Sleep Number!

Sleep App

The app is really easy to use. I like how I can review the previous nights sleep.

Miss my bed

I travel a lot and I miss my bed and pillow so much so.

Handy App, Good Stats

I like the app. It’s more helpful than I thought it would be versus the remote. I honestly use the app more! I turned off a lot of the data sharing stuff for privacy, but adjusting the bed is simple.

I wear a Garmin watch all day and night, so I trust those data points more than what the bed is ‘reading’. If I’m just laying in bed awake but not moving, it will record me as ‘light sleep’, which surely skews my overall sleep score. Just not convinced how accurate those data points are.
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Privacy mode

After two years, the bed can no longer differentiate one side from the other. I have to keep it on privacy mode until I'm ready to go to bed to ensure that it doesn't start the sleep cycle until I'm actually ready for bed.

Pretty good

Pretty good app. Could use a few more favorites. It could work with Siri.

Love bed, app needs work

The “circadian” rhythm is set for strict 8 hours. Circadian rhythm is our bodies natural pattern not something switching every Saturday night. Plus I only need 7-8 hours so the arbitrary parameters never work for me. Why not let me set my ideal schedule since I pretty much know my own rhythm? Even more frustrating is when I have had a pretty regular schedule and come Sunday morning after fitting it perfectly I find your system has changed it. PLEASE change because I really like all the other settings. This one is just so wrong.
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Fun to watch

Find it difficult to manage settings of your sleep results. Bed settings are fine. Putting fitted sheet on split king is hard and a process.

Privacy.

Trying to adjust bed. FORCED TO ACCEPT selling of personal information. It’s a bed.