Sleep Number User Reviews

Customer Experience

Positive experience59.5% of reviews
Neutral9.2% of reviews
Negative experience31.3% of reviews

~ Based on 1,928 written reviews from the US App Store.

What users say

Is Sleep Number Safe?

Sleep Number appears safe based on user ratings. AppsHunter Safety Score for Sleep Number is 90/100.

This assessment is based on 169,410 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.3% of ratings point to a safe experience
4.1% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 169,410 App Store ratings for Sleep Number.

Is Sleep Number Legit?

Sleep Number appears to be a legitimate app. AppsHunter Legitimacy Score for Sleep Number is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app is great. The bed is not

The app is awesome. Super easy to use, and tracks your sleep. The bed itself. I hate it. I wake up every morning with a headache and neck pain, or back pain, or both. I have tried every setting, different pillows, every setting with every pillow. It doesn’t matter. Either I adjust it to help my back then my neck is at a weird angle. Or I do it so my neck isn’t bad but my back is in so much pain the next day. Mine you I’m not even 40y/o. Also it’s like sleeping on an air mattress. Every time my husband moves I feel like I’m being launched out of bed.
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Easy to use app

The sleep number app has been simple and easy to use. We are loving our sleep number mattress

Horrible purchase

We bought two beds,one for my wife and one for our son.
We’ve had nothing but trouble since our purchase. Our son’s mattress had a hole in it only to find out right after the warranty expired. After buying a new mattress that was pro-rated the second mattress had a hole as well. We just decided to get rid of it and buy a regular mattress.

My wife and I have had issues to this day. The mattress pump went out,had to replace our mattress and it constantly something wrong with the connection,failure to update which causes it not to work.
If you are reading this review please proceed with ⚠️

Oh and the customer service will have you running in circles going back to the store or talking to someone online with little knowledge! 👎🏽
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Fed up with reporting sleep data

WHY does Sleep Number have to collect sleep data. It is flat out creepy.
I just want to adjust my bed to my liking. Can’t I get a simple remote control so the “bed” and my sleep habits aren’t reported to the company.

Yes I love my bed

But ..I move to another house soo I didn’t have any WiFi So my bed was totally empty When I moved. 2 terrible nights. Must be a solution for that!

Paul and Tari’s bed

My Wife Tari and I have had our sleep umber Bed for 14 years and we love it. We can’t get good sleep on a regular mattress. It’s heaven when we get into bed night. We would like to upgrade but at this time it’s not possible. We have told several of of our friends and family and some bought there’s and they love it too.

We thank you for building such a great product.

Paul and Tari Woods
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Good app

Love the ability to control the bed from the app. Wish it had the ability to detect the current position of the bed. For example, if you lay the bed flat manually, the app may still be in the favorite position or the last position selected in the app

App permission

I just went to adjust my bed and I was required to agree to share my sleep health data. It’s ridiculous that I have to share any data to adjust my bed.

Great

Helped my back great investment

We have a C2

It’s old and we need a new mattress

Reset reset reset

Constantly needing a reset is ridiculous.

Leak

2nd bed, 2nd leak

Immature spouse

Wish there was a way I can lock my settings so my wife can’t mess with it.

Clunky

It is such a laggy, clunky, and inconsistent app for such an expensive bed

Great product

Very happy with my split king adjustable sleep number bed and the app. The app provides valuable data to help identify adjustments needed to sleep routine.

A+

A+

Perfect!

Not sure what you could take issue with. This thing works flawlessly and is so easy to use. Getting my sleep results on a daily basis is really key - and if you’re not utilizing that, you should.

Awesome

Love the app to earn points

Easiest sleep tracker

I really like the bed and how easy it is to check your sleep pattern. I don’t check often but it’s always there tracking with zero effort.

Bed not staying up

My side is not recording and goes down at night