Sleep Number Reviews: Is It Legit?

Customer Experience

Positive experience59.2% of reviews
Neutral9.4% of reviews
Negative experience31.4% of reviews

~ Based on 2,073 written reviews from the US App Store.

What users say about Sleep Number

Is Sleep Number Safe?

Sleep Number appears safe based on user ratings. AppsHunter Safety Score for Sleep Number is 91/100.

This assessment is based on 181,624 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.3% of ratings point to a safe experience
4.1% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 169,410 App Store ratings for Sleep Number.

Is Sleep Number Legit?

Sleep Number appears to be a legitimate app. AppsHunter Legitimacy Score for Sleep Number is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sleep #

This app is user friendly and contains a lot of useful information.

Quick and Easy

I simply love the app! It’s easy to understand and to navigate. Also this is the best bed/mattress we have ever bought! It has really helped with my back pain.

Sleep Number

This app is great tracks things that I wouldn’t think of my sleep pattern, etc. ease controls adjustment of the bed. Best app ever. Simplicity is key.

Sleeper daily

We very much like our sleep number bed. With age getting comfortable in bed is more difficult. Staying in the same position

5 Star sleep better.!!

Rest Well.

Dissatisfied

Unhap

Best bed I ever owned

The adjustability of the bed along with an adjustable base make Sleep Number wonderful in my book.

Well designed; reflects SN algo

The app works well, has nice design, and has good trend displays including the ability to create a trend PDF report that can be saved and shared. The sleep score reflects SN methodology, where the inputs but not weighting and transparent. It is annoying how dogmatic the scoring is with sleep consistency specifically when you start and end sleep based on a static view of your circadian rhythm. I want to be in bed before 10 PM because I wake at 6:15 AM. I get a lower score because it wants me to stay up until at least 10:15 PM and wake no sooner than 6:15. It doesn’t know whether I had 30,000 steps or sat on the couch all day. Anyway, I use Whoop for sleep start times and use SN score for trends and dialing in the SN C360
bed.
Show more

Helpful

Daily data helps analysts for better sleep

Hard to navigate

The buttons are not very responsive and it takes forever to change from one screen to the next. I’m on 5G full service and it does the same on WiFi. I get frustrated with it and give up. I ended up purchasing a remote for the bed so I had easy, consistent access for my bed controls.

Took awhile

Took a long time to get use to but enjoying the bed now

Numbers wrong

I slept all night and have never had a number that low!

Great app

I’ve had my bed for three years now and I have to tell you how much I still love my bed and I got a P5 just the first version of these beds and I love it so much and I wish I had waited for a little bit longer because I would have gotten the better bed that they have now. But I would have to sale my stand because it only has the top coming up and down and I should’ve got it with the feet that goes up and down just like the head does and I would’ve got the foot warmer but I didn’t really think about it and now they have DME aka durable medical equipment so I missed out on my insurance that would have paid 3K towards the purchase price of my bed. I still love the bed that I have. The sales people are so nice and they don’t pressure you to buy anything. They want you to take your time to decide what bed you want to buy.
Show more

Sucks

Bed is noisy, they lie. They hide a lot of details from you. The customer service sucks so bad

Worst investment ever

My bed stopped working shortly after the warranty ended. The app didn’t work most of the time and we continually have to unplug the bed and plug it back in to get it to work. The magnets on the bed don’t work either and we were told it would be hundreds of dollars to fix them. No thank you. Never getting another Sleep Number bed again!
Show more

Sleep number

Cannot use properly due to back problems

Bed app

App works flawlessly

App > Remote

When my husband and I purchased our Sleep Number bed, we were happy to know that there was an App option to adjust the bed instead of a physical remote…one less thing we would have keep track of and/or potentially lose.
Things have been great except recently it’s been quite glitchy, more so in the Foot warming section. When you go and toggle it on to the Temp and Time settings you’d like (i.e High, 4hr) it will then decide it wants whatever temp/time IT thinks you need (Low 3hr). I’ve tried other temp/time patterns and they will randomly choose something else.
Also, it would be nice if it were able to differentiate between time lounging in the bed and actual time asleep, that way it would be a little easier to calculate your Sleep Score.
Show more

Not worth the money

Bed will not hold its number and will not fill to the number entered in. It will say 50 but really be at 30. Then stay at 30 for an entire inflation even though I has 50 entered

Outstanding Sleep monitor

I have been using this application for years. It has very instrumental in me being able to maintain my health. When I began to have sleep issues the app pointed them out and offered workable solutions!