Unable to place orders through app
Response from developer
Hi, We regret the inconvenience you had to face. For better assistance please share your information with support@smallcase.com. We will be happy to assist you.
Create own
Response from developer
Hi, We’ve noted your feedback about creating a smallcase using Nifty 50 stocks on the mobile screener. Please write to support@smallcase.com with your registered contact details and a brief summary of the issue, and our team will review it and assist you further. Thanks again for taking the time to share your experience.
iOS widget required urgently
3/5 star the missing 2 stars is for lagging behind in widget / convenience!
Information Simplification is needed.
Every information that is showcased should have a connecting root and how this is leading to appreciation.
Right now I was not able to understand what rebalancing we were trying to achieve.
Please don’t fall for this Trap. Invest if you want to loose money
Is down by more than 2.8 lakhs. I don’t understand the strategies and analysts knowledge of the market. My total loss on all the investments is more than 3 lakhs. I do not recommend this even after paying fees you are still at huge loss. It’s better to invest according to our knowledge of the market.
Transaction
UI sessions expires too quick
Repair orders not working
Response from developer
Hi Abhishek - Sorry for the inconvenience. Please write to us at help@smallcase.com with your details and we'll look into it immediately.
Third class app
Incompetent Fund Managers – A Disaster for Your Money
Worst customer support
1. They have shift, so each and everytime you should explain your problem from the scratch to those illiterates.
2. Your chat gets disappeared often, so you have to click multiple system generated options and then again reach out to those illiterates.
3. I have been advised to do some steps, and i did that and ended up nothing working out. even i sent them a screen record of the issue still no response.
4. As i mentioned earlier i was talking to many in a single chat, i have to discuss my problem from the scratch and at end of it all they said to me is we can schedule a gmeet and have it discussed. I have been trying to get this resolved for like 5 months and initiated many chats ive been told we can have a gmeet like 30 times but they never initiated one.
Response from developer
Hi Naveen - Sorry for the inconvenience. Please share your details at help@smallcase.com and we'll look into it immediately.
Caring for the customer
All the best Mudhita
Add loan tracking also
Eventually they can start the sip for that loan target to meet
Or else you can give a feature to help them with a inbuilt strategy to finish the loan fast. Blindly people will download you
The app and Services
As bad as you can think of.
Response from developer
Hi Ashok - We're sorry to hear about your experience. It appears that we've already offered complete assistance on chat. Please reach out to us at help@smallcase.com if you have further queries.
Loss are not reflected correctly
Response from developer
Hi Shankar - Thank you for your feedback. The returns for your smallcase depends on how the underlying strategy plays out in the market. The tax here will be applicable on long-term & short-term gains and will apply on net gains within each category. Please reach out to us at help@smallcase.com for more details & we'll help clarify this for you.
Really Bad support
Ease of use
When performing a rebalance, errors appear, saying not enough shares to be sold etc. This is completely in their control and they should know how many shares to sell etc.
sometimes we get error message saying not enough funds while performing a rebalance.
When this happens, no telephone number to call or speak to. !!!
Search doesn’t work properly
Good concept , but as time goes shortfalls are more visible
The report for transactions by smallcase is a useful feature to have. Currently I have to rely on broker reports which are not mapped to smallcases. So if two smallcases have invested in same stock, I will not be able to differentiate easily. Transaction report by smallcase will solve my problem here.
