Smart Data User Reviews

Name: Smart Data
Rating: 4.4 (665 reviews)

Smart Data

Mastercard International Incorporated

💰 Finance

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Need better interface

Not intuitive

Don’t need to reveal

3 months ago

Basic Features - Missing or Don’t Work

Logging in is more inconvenient than trying to log into your bank. The amount of security needed for uploading a receipt is unnecessary.

They claim biometric login is coming, but it’s been well over two years.

Additionally, the constant updates prevents submitting. Most people will only use this app once or twice a month.

Add an update required notification so people don’t waste their time.

Biometric login should be priority number one.

And fixing the constant errors when submitting an expense also needs to be fixed.

I cannot in good faith recommend this app to business professionals.

Oilfield Nerd

4 months ago

Convenient app with major glitch

Convenient app with a major glitch: if I accidentally submit an expense before, for example, populating a field or attaching the receipt, I can’t go back and edit it myself but have to wait for our administrator to cancel the submission for me to resubmit.

The Shrewsbury Kid

7 months ago

Issues

Issues logging in often & with uploading receipts

No no still no

8 months ago

Nope

I’m forced to use this per my company. It’s cumbersome and most of my charges are reoccurring yet I have to select it each time. Should be able to recognize same charges

Cutyathroat

10 months ago

Response from developer

Thank you for your feedback, we are sorry to hear that the app didn't meet your expectations. We are continuously working to improve the expense management experience and have automation updates on our roadmap, please keep your eye for future releases.

Password Management

Why will it not let my phone autofill my password? The required password is complex, changes often and it’s a pain to log into. I don’t feel like filing my receipts and tracking my expenses needs this much security. Other than the login hassle, the app works as needed.

10 months ago

Response from developer

Thank you for your feedback, we are sorry to hear that the app didn't meet your expectations. We're happy to share that the team is actively working on alternative authentication methods, including biometrics capabilities, so please stay tuned for upcoming releases!

So easy to use

Great tool to keep expenses in line and up to date. Only thing I would like to see is a storage space for pending charge receipts.

PlnrFP

10 months ago

Response from developer

Thank you for your feedback! We're happy to share that the team is actively working on receipt storage features, so keep an eye out for upcoming releases.

Good app needs updates

The app does well with very basic functions.
Importing receipts causes the app to crash about half the time.
Not having facial recognition is a real pain, especially when the app forgets the user ID.

I like the app and the features, just need an update for a few items for the crashes to stop.

Andersonchlorena

2 years ago

Response from developer

Thank you for your thoughtful review, you will be pleased to know that the team is actively working on the biometrics capability - so stay tuned! In terms of the receipt issue we believe it has been resolved. If you are still experiencing this issue, please drop us a quick note in the app under Menu > Give Feedback. This way we can better understand your specific case.

First review

Stupid to call app “Smart Data”… App cannot use Face ID. App always need challenge question to log in. User ID is case sensitive- who came up with this stupid idea? Pressing “forgot password “ you need to answer another challenge question - what if you can’t remember this question in the first place?
I have developed better apps … when I was still in high school. Fire your development crew.

LetMeBe3

3 years ago

Response from developer

Thank you for your review! Biometrics is not yet available as we have to comply with Mastercard's strict security requirements to keep your data safe. You'll be pleased to know it is in the works and will be available soon.

Can’t see billing session total

Need to be able to see balance or total charged for billing session. Company sets limit per month and can’t see anywhere in app or online to check that balance.

Scott-Wyo

3 years ago

Response from developer

Appreciate your feedback. We are currently working on features that we believe will meet your needs. We welcome this kind of feedback so please feel free to drop us a note in the app under Menu > Give Feedback. This way we can better understand your specific case.

Error

It constantly pops up with an error message, and no way to fix it

Unhappy79’

3 years ago

Response from developer

We'd really like to fix this for you. Would you mind sending us a note in the app under Menu > Give Feedback? Or, if it's easier update your review with more specifics such as the device you are using and the version of iOS you have on your phone.

Rating

The app is very user-friendly, however, I have a few suggestions to make it much easier.

1) stay logged and or facial recognition. Having to sign in each time is old school.

2) would be great if you could take a picture of a receipt right out of the app, so you don’t have to search for it at the time you go to approve the expense.

Maverick8419

4 years ago

Response from developer

Thanks for the feedback! We have both of your suggestions and many more features on our roadmap. The next updates coming: receiving a push notification on your phone if an expense gets rejected by your manager and creating groupings of expenses for submission.

Smart data is garbage compared to predecessor.

It is so bad that they’re rating system is broken.

Tbridgf1

4 years ago

Response from developer

Thank you for the candid feedback. We'd really like to understand what is not working. Please send us a note in the app under Menu > Give Feedback. Or, if it's easier update your review with more specifics. Either way it will be read by the entire team here.

Easy to use

I love this app, it’s so easy to use

ktetrault

4 years ago

Response from developer

Thank you for your feedback, we are glad to hear that the app makes submitting expenses easier.

Awful

We recently were forced to switch to this app by our credit card company. And I can say, we are not happy about it. Two things that make it very difficult. 1. Our old app had a library, were you would keep pictures of your receipts until the charge hit your card. This was AMAZING!!! Never lost a receipt. 2. Once the charge hit your card it would email you.
AND it would automatically sync up to the picture you already had in there. Made coding so much easier. This app just seems very behind the times. Not to mention, it has an issue submitted 1 out of every 3 receipts.

Aljong9311

4 years ago

Response from developer

We are sorry to hear that the app didn't meet your expectations. Our teams are working to continuously improve the app and make expense management easier for you. If you are still facing the issue with submitting an expense, please send us a note using the "Give Feedback" option in the app menu and we'll work on resolving this for you.