Difficult
The amount of hoops I have to jump through to take a picture of a receipt is mind blowing.
Need better interface
Not intuitive
Basic Features - Missing or Don’t Work
Logging in is more inconvenient than trying to log into your bank. The amount of security needed for uploading a receipt is unnecessary.
They claim biometric login is coming, but it’s been well over two years.
Additionally, the constant updates prevents submitting. Most people will only use this app once or twice a month.
Add an update required notification so people don’t waste their time.
Biometric login should be priority number one.
And fixing the constant errors when submitting an expense also needs to be fixed.
I cannot in good faith recommend this app to business professionals.
They claim biometric login is coming, but it’s been well over two years.
Additionally, the constant updates prevents submitting. Most people will only use this app once or twice a month.
Add an update required notification so people don’t waste their time.
Biometric login should be priority number one.
And fixing the constant errors when submitting an expense also needs to be fixed.
I cannot in good faith recommend this app to business professionals.
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Convenient app with major glitch
Convenient app with a major glitch: if I accidentally submit an expense before, for example, populating a field or attaching the receipt, I can’t go back and edit it myself but have to wait for our administrator to cancel the submission for me to resubmit.
Issues
Issues logging in often & with uploading receipts
Nope
I’m forced to use this per my company. It’s cumbersome and most of my charges are reoccurring yet I have to select it each time. Should be able to recognize same charges
Password Management
Why will it not let my phone autofill my password? The required password is complex, changes often and it’s a pain to log into. I don’t feel like filing my receipts and tracking my expenses needs this much security. Other than the login hassle, the app works as needed.
So easy to use
Great tool to keep expenses in line and up to date. Only thing I would like to see is a storage space for pending charge receipts.
Smart days
Horrible app
Written by someone who had never purchased anything on a credit card or needed to submit an expense form
Stuck with it because it is a company card
Written by someone who had never purchased anything on a credit card or needed to submit an expense form
Stuck with it because it is a company card
Response from developer
Thank you for your feedback. We are sorry to hear that the app didn't meet your expectations. Would you mind sharing more about what is not working for you in our app in the Profile > Give Feedback section? Our teams are working to continuously improve the app and make the expense management process easier for you.
Good app needs updates
The app does well with very basic functions.
Importing receipts causes the app to crash about half the time.
Not having facial recognition is a real pain, especially when the app forgets the user ID.
I like the app and the features, just need an update for a few items for the crashes to stop.
Importing receipts causes the app to crash about half the time.
Not having facial recognition is a real pain, especially when the app forgets the user ID.
I like the app and the features, just need an update for a few items for the crashes to stop.
First review
Stupid to call app “Smart Data”… App cannot use Face ID. App always need challenge question to log in. User ID is case sensitive- who came up with this stupid idea? Pressing “forgot password “ you need to answer another challenge question - what if you can’t remember this question in the first place?
I have developed better apps … when I was still in high school. Fire your development crew.
I have developed better apps … when I was still in high school. Fire your development crew.
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Can’t see billing session total
Need to be able to see balance or total charged for billing session. Company sets limit per month and can’t see anywhere in app or online to check that balance.
Error
It constantly pops up with an error message, and no way to fix it
Rating
The app is very user-friendly, however, I have a few suggestions to make it much easier.
1) stay logged and or facial recognition. Having to sign in each time is old school.
2) would be great if you could take a picture of a receipt right out of the app, so you don’t have to search for it at the time you go to approve the expense.
1) stay logged and or facial recognition. Having to sign in each time is old school.
2) would be great if you could take a picture of a receipt right out of the app, so you don’t have to search for it at the time you go to approve the expense.
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Smart data is garbage compared to predecessor.
It is so bad that they’re rating system is broken.
Easy to use
I love this app, it’s so easy to use
Awful
We recently were forced to switch to this app by our credit card company. And I can say, we are not happy about it. Two things that make it very difficult. 1. Our old app had a library, were you would keep pictures of your receipts until the charge hit your card. This was AMAZING!!! Never lost a receipt. 2. Once the charge hit your card it would email you.
AND it would automatically sync up to the picture you already had in there. Made coding so much easier. This app just seems very behind the times. Not to mention, it has an issue submitted 1 out of every 3 receipts.
AND it would automatically sync up to the picture you already had in there. Made coding so much easier. This app just seems very behind the times. Not to mention, it has an issue submitted 1 out of every 3 receipts.
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