App
App not opening fire type and can’t tap to open link. App was previously working ok on iPhone. Deleted app and shutdown phone and rebooted but still not working.
Smart eControl
The fan heater continually switches itself off, I have to switch heating back on every 5 minutes or so. Setting thermostat to ‘max’ makes no difference. Very frustrating
Great customer service
We have had the Gotham fire for nearly two years but only ever used it in the light setting not heat. When we decided to put the heat on recently it wouldn’t work. After one quick phone call to the Flamerite the problem has been solved. Heater is working perfectly. THANK YOU! 🤩
Hopeless
App is absolutely hopeless. Constantly loses connectivity, frequently need to delete and re-download, and even then it can take up to an hour to finally find the fire again. Nice idea, but unfortunately does not work.
Convenient but inconsistent
Handy to switch on / turn up heating without moving, but I frequently find the heat resets itself to “off” when my phone screen locks even if the flame/flicker remains on, so I have to manually set back to on every 10 mins or when I realise the room has gone cold, which is frustrating.
