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SMARTtrek

SMARTtrek

See how safely you drive

3.4K ratings
117 reviews
🌟 Lifestyle

Archived App (Last seen on 4 Nov 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 5, 2018
  • April 24, 2025

Developer

CSAA INSURANCE SERVICES, INC.
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Reviews summary↘︎
⭐117
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦w/o updates
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About

Monitor your driving habits and receive personalized feedback to improve safety. Earn potential discounts on your auto insurance based on your driving behavior. Track trips, identify risky events, and access tips for safer journeys.

✓Driving scores after each trip
✓Feedback on 5 key driving factors
✓Map of trips with risky event markers
✓Option to mark trips as 'Passenger'
✓Safe driving tips and advice
Show original description

What users say

Summarized from real user reviews of SMARTtrek. Based on 3.4K reviews and a 4.0/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🚀Great driving tool
  • 👍Helps improve driving habits
  • 💰Provides insurance discounts

Negative things

  • 🐛Inaccurate tracking and scoring
  • 🚦Penalizes for driving during certain times
  • 📱Penalizes for hands-free phone use
  • 🚘Fails to account for road conditions
  • 🔋Drains phone battery quickly
See all reviews

What's New in SMARTtrek

1.17.2

April 24, 2025

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Speed bumps & Pot Holes

If you live in Philadelphia GOOD LUCK. Speed bumps & pot holes. You would never get a good score. This app is designed for you never to get a good discount. Time of day driving?!? I guess never go to work or out on the weekends. I’m glad AAA ended it.
Sosdef81Sosdef81

Smarttrek review

I really enjoyed the whole experience using the smart trek app. I was disappointed in the results for smooth driving. It seemed to me when I put the car in cruise control, which also had Hill assist. And breaking assist, I could feel the shifts more than when I was just driving without cruise control. I know I don’t jerk the car off the line to speed away or to speed up and break hard. Overall, a great experience. That was the one thing that I thought it wasn’t right on
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137HP137HP

LNB

Overall the app is a good tool to improving individual driving habits, it makes you aware of all the small habits (some good and some not so good) we all pick up after driving for many years.
The one negative issue the app has, it cannot tell when a person is driving on a hilly area.
unknown121314151unknown121314151

Tracking is wrong

I purposely drove on an empty street. Drove between 20 & 25 mph, 5 mph below the speed limit. There was only 1 stop light. I started to slow down a full street away and rolled at 2 mph to the light before coming to a stop. My coffee barely moved when I came to a full stop. When I came back the next day to review the trip, I got a 68 for smooth driving, and 65 for speed. As expected, this app is NOT accurate. Why are we handcuffed to this awful app for a discount on car insurance?
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RoK925RoK925

Great app, love it ❤️

Love this app, it really does monitor your driving and give you discount for being a good driver. This
App is way much better than what I had before, I’m so happy, thank you.
Melcho9p6RmMelcho9p6Rm
See 112 more reviews

Developer apps

MySafeDrive
MySafeDrive

by CSAA INSURANCE SERVICES, INC.

💰 Finance

(133)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Incorrectly tracks trips as walking/biking

Bug

Fails to record some trips

Bug

Continues to request trip confirmations after app is deleted

Bug
✨

Requested Features

3 requests

Allow editing of trips to correct mode of transportation

Feature

Improve algorithm to better account for real-world driving conditions

Feature

Differentiate between handheld and hands-free phone use

Feature

FAQ

What does SMARTtrek do?

SMARTtrek monitors your driving behavior to provide insights into how safely you drive. It offers feedback on key driving factors and identifies risky events, helping you improve your driving habits and potentially earn discounts on your auto insurance.

How can I save money with SMARTtrek?

You can save up to 10% on your auto policy by enrolling in SMARTtrek. Additionally, you may save up to 20% based on your driving behavior for as long as you remain a policyholder with CSAA IG.

What driving factors does the app track?

The app tracks five key driving factors: Smooth Driving, Speed, Phone Habits, Time and Day, and Trip Duration. You receive scores for each of these factors after every trip.

Is SMARTtrek available everywhere?

Access to SMARTtrek is only available in some states, and discounts vary by state. It is recommended to check for availability in your specific location.

Can I use SMARTtrek if I'm a passenger?

Yes, you can change a trip to 'Passenger' if you were riding with another driver. This ensures that the driving data recorded for that trip accurately reflects your experience.