Login
I have created my account and set up my login information at least five times in the past two days every time I go into my account it that tells me that my account is not found. Can someone please explain why I can’t ever get my information saved
Blows Big Time
I’m unable to enter the portal because it never sends a confirmation code to confirm my account no matter how many times I try. So it sucks the big man’s Wah zoo right out of the chocks.
Logon
I tried to log on and no password was accepted, so I was prompted to change it. The site sent a code to my email and I changed the password. Now the site says no such patient is found. I never had this problem before.
Horrible app
I could use the app with no issues a month ago, but now when I try to sign in, I get an error message telling me that there is no patient attached to the email address I provided. I was able to successfully change my password using that email address (received an email with a code), but I still couldn’t login, even with the new password. There’s no way to contact anyone to fix the issue, so I can’t use the app to order anything. It’s useless.
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Horrible!
The app and the customer service from this company are horrible!
Useless app cannot sign up
I signed up with my email, date of
Birth once account was created it says patient not found create a new account. Completely useless
Birth once account was created it says patient not found create a new account. Completely useless
No Stars Here
Well it made me give a star or it would not submit my review. This app just appeared on my phone, since Snap I thought had to with food stamps. When I clicked it a blank page came on the screen, nothing else. After two try’s I deleted the app.
I thought I would look it up here to see if it was even real. Still can’t tell, so I am gonna pass.
I thought I would look it up here to see if it was even real. Still can’t tell, so I am gonna pass.
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Ridiculous process for using the app.
Difficulty with registering for app use. Downloaded the app for the first time, attempted to register on the app, but the email has already been used. ??? What’s up with that? Dumped the app.
Very good service.
I have been receiving this service for over 5 years and I never had a problem.
Invalid email address
As others have reported, when trying to create the account a message is given ‘need valid email address’ although the information to download the app was sent to that exact email address. Please resolve this problem.
I don’t have an account
But been a customer for 1.5 years but system says nope useless app cause I can login online
Satisfied
App works fine. No problems.
Lucindo Rosa dos Santos
Dos Santos
You never recognize me
I just received a new supply of CPap medical good. I have never been able to register to look at my history as the company says my email is invalid. This is the same email they use to contact me to place an order.
Password Autofill
Please add password autofill capability to the SNAP Resupply app. It would make login (from iPhone) much smoother.
Haven’t been able to use yet
Haven’t been able to
Log in or use the app since it was added by SleepTech. Can’t register says email already in use. So I try to reset the password. Received yoke , reset password - then tried to login again and the app says it doesn’t find that email address.
An endless frustrating loop.
Don’t recommend anyone to try and use the app for ordering your needed CPap supplies.
Log in or use the app since it was added by SleepTech. Can’t register says email already in use. So I try to reset the password. Received yoke , reset password - then tried to login again and the app says it doesn’t find that email address.
An endless frustrating loop.
Don’t recommend anyone to try and use the app for ordering your needed CPap supplies.
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Inaccurate ordering
Ordered 4 items . Shows only 1 item was ordered and shipped. If the other items are back ordered, should show that. When you call to discuss, expect long delays to speak to a person.
Slow response
I need help with my order that is sitting in limbo.
“Order has pre-ship issues”
I’m trying to get it resolved!
The app will not let me changes, only lets me repeat the last order that has the wrong amount of cushions. Ugh, this is so frustrating, I want to get this order done and over with so I don’t need to think about it every day wondering when I’ll get a call back with a person that will actually help me with exactly what I need!
“Order has pre-ship issues”
I’m trying to get it resolved!
The app will not let me changes, only lets me repeat the last order that has the wrong amount of cushions. Ugh, this is so frustrating, I want to get this order done and over with so I don’t need to think about it every day wondering when I’ll get a call back with a person that will actually help me with exactly what I need!
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Not user friendly, primitive
I just tried to download and use the app. There are no Introductory instructions so I start entering my info. Tapped the green button. Then get msg that I need a password. I enter the required password then won’t accept my email addy (probably because I already used that email the first time), it’s the only one I have. There’s no link to a FAQ, no link to get assistance. Frustrating.
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Response from developer
Thanks for letting us know. We’d love the opportunity to address your concerns—please email our team at patientsupport@snapworx.com with more information.
Robert
very easy to order products from.
