Pay $9.99 to Watch Your Notes Vanish into Thin Air!
If you’ve ever wanted the thrilling experience of looking completely unprepared in front of your clients and/or patients because your notes disappeared the second you click “Done,”, this is the software for you. For the low price of $9.99 /month, you too, can feel the joy of re-creating the same SOAP notes over and over again, assuming you remember them, of course. Support? Good luck. The only thing faster than my notes disappearing was the silent I received after reaching out for help. This isn’t a documentation tool, it’s a very expensive magic trick where your work vanish is right before your eyes. I would give it zero stars if it wasn’t somewhat helpful by saving some notes, but at least now I know what it feels like to pay premium rates for maximum embarrassment.
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Licensed Massage Therapist
This app is great! My only complaint is I would like the back picture of the body as well. It is hard to take detailed notes only having half the body to write on.
HELP
Since the update, I can't get into my soap notes. Help I sent a message to you. I can't document my work. Please help soon.
I sent a message Yesterday and got no response.
I sent a message Yesterday and got no response.
No customer service
I have been using this for over a year now. Not had many real problems until my phone broke. When I tried to log In to recover all the details nothing came up. I’ve contacted customer service and no response, 3 emails later and still nothing. All my patient info has been lost and no one from soap notes has contacted me. I will be telling others to avoid this app following this dreadful situation
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Troubleshooting issue
I need help troubleshooting data sharing amongst other apple ID members to enable chart editing.
I am not getting any support when I email customer support. I like what the app has to offer but there’s no costumer support like a phone number or chat to reach out. They don’t even have a website. I already paid for a subscription and I’m regretting it just because I have no customer support to help me troubleshoot my issues.
I am not getting any support when I email customer support. I like what the app has to offer but there’s no costumer support like a phone number or chat to reach out. They don’t even have a website. I already paid for a subscription and I’m regretting it just because I have no customer support to help me troubleshoot my issues.
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