SOAP Notes vs Chartnote
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SOAP Notes
This app helps healthcare professionals quickly and accurately record patient visit notes in the SOAP format. It offers features like customizable stamps, image drawing, and secure data management, all while maintaining HIPAA compliance.
- HIPAA Compliant
- Customizable stamps for quick entries
- Image drawing on body backgrounds
- Attachable patient documents
- Secure data syncing via iCloud
- Encrypted PDF exports
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SOAP Notes is a robust patient manager app that is specifically designed to allow for quick, accurate SOAP Notes for each patient's visit. SOAP Notes is ideal for any person who must manage detailed notes for each patient visit and needs an app that will enter the notes quickly, and accurately. Specifically, built with massage therapists and chiropractors in mind, but anyone needing to take SOAP format notes will benefit using SOAP Notes. Features: - HIPPA Compliant (Encrypted database, encrypted passcode, device syncing protected by SSL encryption, and stored, encrypted on iCloud) - Connection to the internet not required to use the app (some features, i.e. cloud syncing require a data connection) -100% customizable "stamps" that enter common phrases and sentences with one tap - Image Drawing - draw over 4 different body image backgrounds to add supplemental information to the visit note. - Custom patient fields - enter the information that you need for every patient - Keep all patient documents in one place. Attachable documents for patient (png, pdf, txt, rtf, doc, docx, xls, xlsx, numbers, and pages files supported.) - Sync data between devices using your iCloud account - Encrypted (optional) pdf exports with patient and/or visit information for easy billing and record keeping - Record important patient information (address, phone, email, marital status, occupation, emergency contact information, insurance provider/expiration) - password protected (must enter passcode every time the app is opened) - Mass email all patients feature. (All patients are BCC'd to ensure patient privacy) - Contact patient via email or phone directly in the app --- SOAP Notes requires a subscription to save new data. Data created will always be available, regardless of subscription status. -- SOAP Notes Basic Subscription includes: * Unlimited patients and visits * Unlimited devices * Unlimited data syncing (devices must be using the same Apple ID) * Regular updates and additional new functionality and features at no extra cost * Prompt customer service direct from the developers Subscription options include $9.99/mo, $26.99/qtr or $99.99/yr Price may vary by location -- Subscriptions will automatically renew unless canceled at least 24 hours before the end of the current period. Manage your subscription on the support page in SOAP Notes or in the App Store app under Account Settings for your Apple ID. Payment will be charged to iTunes Account at confirmation of purchase. Account will be charged for renewal within 24-hours prior to the end of the current period for the same price unless notified otherwise. Changing your subscription during a trial will forfeit any remaining trial time. Data and privacy policy: https://www.eclectic-dna.com/iOS_Apps/soapnotes_privacy.html Terms of Service: https://www.eclectic-dna.com/iOS_Apps/soapnotes_tos.html
Chartnote
Streamline your medical documentation with AI-powered transcription, voice charting, and customizable templates. Focus more on patient care and less on administrative tasks with this efficient digital assistant.
- Voice Chart transcription
- AI Scribe for clinical notes
- Pre-built and custom snippets/templates
- Speech-to-text dictation
- SOAP note templates
- Secure medical documentation
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Chartnote Mobile – AI Scribe for Medical Documentation Turn patient conversations into complete clinical notes—automatically. Chartnote’s AI Scribe listens during patient encounters and generates accurate, structured medical notes in seconds. Whether you’re in clinic, hospital, or on the go, Chartnote helps you document faster and spend more time with patients. AI Scribe (Core Feature): Automatically generates SOAP notes from patient conversations Designed for real clinical workflows Reduces charting time and after-hours documentation Medical Dictation & Voice Chart: High-accuracy medical speech-to-text Dictate notes or capture full encounters Works seamlessly across specialties Smart Templates & Snippets: Create and customize your own note structure and style Access thousands of medical snippets or dot phrases Speed up repetitive documentation Built for Clinicians Family Medicine, Emergency, Internal Medicine, Urgent Care, and more Use at bedside, between patients, or after clinic Secure and reliable for healthcare workflows Get Started Free Basic includes: 15 AI Scribe notes per month Transfer notes into any web-based EMR Custom templates & smart snippets Existing users can upgrade to Chartnote Pro or Max. Chartnote Pro Up to 100 AI Scribe notes per month Unlimited Copilot tools Chartnote Max Unlimited AI Scribe notes Subscription Details: Before completing payment, you'll see the plan price, charged to your iTunes account at confirmation of purchase and on renewal, varying by plan and country. Subscriptions renew monthly or yearly, depending on your plan. Avoid auto-renewal by turning it off at least 24 hours before your subscription renews in your iTunes account settings. Manage and cancel subscriptions via the App Store account settings after purchase. What Clinicians are Saying: "it has been a game changer in managing my patient's care." “Chartnote is super helpful in writing notes. It will save you a significant amount of time.” Join our Community: We'd love to hear from you! Send feedback, comments, or requests for technical support via our help page: https://help.chartnote.com. Useful Links: Terms of Use: https://chartnote.com/termsofuse Privacy Policy: https://chartnote.com/privacypolicy
Screenshots
Verdict
The clearest difference is monetization model: Chartnote at free with in-app purchases against SOAP Notes's subscription. Chartnote also leads on review sentiment (90% vs 56%) and chart position (#35 vs unranked). SOAP Notes's advantage is iOS requirement (11.0 vs 15.6). On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. SOAP Notes sells 3 in-app purchases, starting at $9.99 per month and Chartnote sells 10 in-app purchases, starting at $15.99 per month. Whichever you choose, the download price is not the number that matters.
On the App Store both sit at effectively the same score — 4.7 for SOAP Notes against 4.8 for Chartnote. Both are backed by a comparable volume of ratings — 389 and 574 respectively. Written reviews are what separate them: 56% of SOAP Notes's written reviews are positive against 90% of Chartnote's.
SOAP Notes ships an update fortnightly, Chartnote every 2 weeks. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | SOAP Notes | Chartnote |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (389 ratings) | 4.8 (574 ratings) — better |
| Positive reviews | 55.8% of reviews | 90.0% of reviews — better |
| Number of ratings | 389 | 574 — better |
| Update frequency | Fortnightly | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | Yes | Yes |
| Monetization | Subscription | Free with in-app purchases — better |
| Best chart rank | — | #35 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 16 MB | 30 MB |
| Age rating | 4+ | 4+ |
| Developer | Eclectic DNA, LLC | StatNote Inc |
Customer experience
SOAP Notes
Chartnote
User reviews
SOAP Notes
From 389 App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Efficient note-taking
- 💡 Customizable stamps
- 🔒 Secure and backed up
- 🚀 Fast and responsive
Room to improve
- 🐛 Notes disappearing or getting lost
- 🔒 Forced subscription model without warning
- 👎 Poor customer support and lack of communication
- 🐛 Bugs and glitches
- 👎 Unexpected changes to business model
Chartnote
From 574 App Store ratingsWhat we love
- 🚀 Saves significant charting time
- 👍 Highly accurate transcription
- 👍 Excellent customization options
- 👍 Integrates well with EHRs (e.g., ECW)
- 👍 Amazing customer support
Room to improve
- 🐛 2FA implementation buggy and tedious
- 🐛 Poor transcription quality for common words
- 🐛 Inability to correct errors in real-time
- 🐛 Poor interface between app and website
- 🐛 Customer support unresponsiveness
Bugs and requests
SOAP Notes
Reported bugs
5 issues- Crashes and freezes
- Data sync issues between devices
- Inability to delete or edit documents
- Unreliable backup and restore functionality
- Compatibility problems with iOS updates
Requested features
6 requests- Add intake forms
- Ability to add client alerts (allergies, conditions, etc.)
- Improve export/backup options
- Expand drawing capabilities
- Integrate with other practice management tools
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- Make app compatible with MacBooks
Chartnote
Reported bugs
7 issues- 2FA is buggy, clunky, and tedious
- Transcription frequently misses common words
- Transcription of medical words is often incorrect
- Cannot correct transcription errors as they occur
- Poor interfacing between app and website
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- Customer support has not responded
- App does not allow use of website for a note once transcribed in app
Requested features
4 requests- Make MFA/2FA optional
- Improve real-time error correction
- Enhance transcription accuracy for common and medical words
- Improve app and website interface integration
In-app purchases
SOAP Notes
- Soap Notes Basic Service7 Days trial$9.991 Month
- Soap Notes Basic Service7 Days trial$26.993 Months
- Soap Notes Basic Service7 Days trial$99.991 Year
Chartnote
- Chartnote Professional Monthly7 Days trial$15.991 Month
- Chartnote Pro Monthly14 Days trial$39.001 Month
- Chartnote Max Monthly14 Days trial$99.991 Month
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- Chartnote Max Monthly7 Days trial3 variants$99.991 Month
- Chartnote Professional Yearly7 Days trial$169.991 Year
- Chartnote Max Yearly14 Days trial$999.991 Year
- 65 AI Credits$39.00
- 330 AI Credits$169.00
- 400 AI Credits$199.00
Show 1 moreShow fewer
- 660 AI Credits$229.00
Questions
Is SOAP Notes free?
Is Chartnote free?
Which has better reviews, SOAP Notes or Chartnote?
Do SOAP Notes or Chartnote have ads?
Which is updated more often, SOAP Notes or Chartnote?
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