Solarity CU Mobile Banking User Reviews

Top reviews

Fine before updates

This most recent update broke the login. Ever since then, the webpage has been more useful.

Not a fan

Went to update only to find out I need updated operating system on my phone. Ugh😩my phone won’t support this system. Wish we had a choice to stay with the old solarity app.

App no longer works

After the new update yesterday (Version 5.12) it no longer works on ios 15.8.3 and forces you to have ios 16 to download the new update but my iphone doesn’t support that version of ios also the current app on my iphone won’t work either it says a new update is required, if this issue isn’t fixed i will be going to a new credit union in yakima.
Show more

New update actually locked me out of my accounts!

I hate when an app works just fine - never had an issue in over 10 years - then go to log in and am forced to update that app and now my login doesn’t work- when I click the link for help and enter the required verification info - it tells me that my info doesn’t match their records 🤬 furious why launch something if it doesn’t work?!?!? Now I have to contact a branch for help - really? Thanks for making online backing easy!
Show more

I don’t like this new app

I don’t like this new app. I can’t use it with my phone anymore. I can’t afford a new phone. My operating system is not new enough. I was doing ok last week with the old one.

Convenience

I use the app fairly frequently and rarely have issues. Never had a problem with mobile deposits or transfers and it’s easy to navigate.

Convenient

Love because it’s easy and convenient to use!

Won’t work

Ever since a week ago I can’t login anymore. At all. I can login fine on the website but not the app. I don’t know what is wrong and it’s very frustrating. Customer service says it’s working fine. But mines not. Considering switching banks at this point.

5 star

Excellent site easy to use

Used to be great

Can’t even sign in now!!

My Solarity login and password not working

Why is my login and password not working anymore on my iPhone?

Update problems

Every time this app has a new update and erases the Face ID and I have to uninstall and reinstall the app so it can work properly.

Middleware software broken

This app is unusable, the app has broken middleware authentication and it broke with the last IOS update, 3 months and still no fix.

Login is not user-friendly

Would be better if you allowed users the ability to delete characters when entering the password instead of making them restart and re-enter it all over again.

App

The app only opens half the time.

Where did the mobile deposit go?!

I’ve been using this app for years and it’s been super convenient but out of nowhere the mobile deposit feature disappeared from my app. I’ve done everything I can think of; logged out and back in, updated the app, deleted and reinstalled the app and still no where to be found. Makes it really hard to deposit checks when I have them. 🙃
Show more

Apple Watch Quick Balance

Quick balance on Apple Watch only works when you open the Solarity app on iPhone. That kind of defeats the person of having the watch app.

Great

Great app, love having my stuff handy and accessible

Where’s the mobile deposit?

I have been using this app for more than a year and it use to have the mobile deposit app which I LOVED and for some reason it’s not there anymore. Other than that this app is really great, never had any problems.

Internal Error

Have not been able to access my account. I get the same message “internal error”. I’ve uninstalled/reinstalled at times. So frustrating!!!!