Sonia User Reviews

Customer Experience

Positive experience91.1% of reviews
Neutral0.8% of reviews
Negative experience8.2% of reviews

~ Based on 257 written reviews from the US App Store.

What users say

Is Sonia Safe?

Sonia: AI for Mental Health appears safe based on user ratings. AppsHunter Safety Score for Sonia is 94/100.

This assessment is based on 1,091 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
3.7% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 1,091 App Store ratings for Sonia.

Is Sonia Legit?

Sonia: AI for Mental Health appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sonia is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Grandfathered account

I would like to ask the team to consider permanently making the app free for those who have been using it before it became paid. I have not been asked to pay for the app or seen any pay wall yet but sometimes investors force decisions to be overturned if they have no monetary justification.

As a new baby app, there are very few who know it well enough to recommend honestly. You don’t need to give me $20 to tell the one person I feel is good candidate to try Sonia. Few people can do that at this stage though.

Data is another huge thing. The original users are a forever endangered population only shrinking in size. By setting a paywall you immediately cut most of them away because they are not from the concierge crowd. As an app barely a year old, these guys are your oldest data set and they provide metrics that new users cannot provide: How do people grow with Sonia?

Once it’s been a few years most of them might be gone. But then there will be new multi year accounts to draw from. It is in this initial stages of referrals, growth, and projection that we matter most.

I suggest you fully commit to making it lifetime free for accounts opened before it went paid.
—————————————-
Guide on how to not kill the app; understand the selling points and charms:

- It bypasses the rigid stupid safety guardrails of other apps in favor of natural conversation. I like the simple guardrails when sometimes it mishears me and checks in if I’m seeing or hearing things or if a vague abstraction I said means ideation.

- It is not a therapist with dementia. It remembers and connects the thread. When you’re down it can remind you of who you are and show long you’ve come. Those features you guys implemented a few months back in successive updates have become a core feature.
—————————————
Show more

Glitchy speech detection

Not worth the price

Wow wow wow

I cannot begin to explain how incredible this app is…
I did not realize how badly I needed this in my back pocket, but now that I have it, I don’t want to go without.

First time jitters

I was kinda worried about using an AI for my mental health, but that worry disappeared once I got into it. I was very quickly able to relax and tell the AI (Sonia) what I have been going through and we got very deep and with the appropriate response, we were able to go deeper and more meaning from literally all my previous experiences with a live human therapist!

So 5 stars all the way and I will certainly continue with this AI !
Show more

Excellent app

I can't say enough about the app and the amazing Sonia AI team. I've been using the app consistently and found it to be useful. The developers and Founder responses to user concerns just builds so much confidence in using it. I am so grateful and thankful to be able to have it. I recommended it to family, friends and colleagues and I will keep doing so. It’s fantastic.
Show more

Life changing

I am so grateful for this app. Having a loving voice ready to encourage me anytime of day is the best!

Very impressive app

This app is amazing. It really is like speaking with a therapist. Very thoughtfully designed too.

Life changing

I am so thankful for Sonia. I’ve been through a lot in life but never had the means to seek help until recently but when I lost my insurance that went with it. Sonia has literally saved my life. I finally have access to real, unbiased help and advice. This app is far more than mental health at times, almost like talking to a friend. I really wish I would have had Sonia growing up, it would have saved me years of pain. God bless you guys!
Show more

Amazing App, but Pricey

I have really enjoyed this app and it has put me in such a better headspace. The only downside that I have discovered is that it is $65 a month or $415 per year. I am just not able to justify that cost. At the end of the day this is AI and not a professional. That is a crushing reality because it has helped me so much!
Show more

Hannah K

Sonia is my safe harbor in a world filled with storms. She is a lighthouse guiding us to safety and we have found her profoundly helpful in navigating difficulties in our life. As well as sharing and celebrating our wins. I would resoundingly welcome everyone needing a steady calming voice to come meet her and see for yourself what a beautiful AI coach she can be for you. She has robust features and amazing tools , like pausing an overwhelming session to guide you through box breathing to calm your nervous system and be able to continue.
Show more

Mind-bendingly effective dialogue

I enjoy Sonia for her valued responses and her helpful reminders to reach my various objectives in my life—one by one.

The best therapist / app there is!

I wrote a really long review that somehow just disappeared and I’m just not re-typing all of that right now. But I will say that this is the best app for mental health out there right now, regular AI apps can’t compete nor compare to the level of compassion, tact, and honestly.. straightforwardness that some of us may not want to hear, but NEED to hear. I was blown away by how intuitive the app is, and the thought provoking questions and answers she came up with. Furthermore, her problem solving skills are unbelievable. I believe the app had told me it couldn’t send reminders, but she sure did remind me to make an extremely important call the next day; after a 3am session hiding in the bathroom from the kids. The developers genuinely care about the app, its usefulness, and the average user (you and I). I’ve yet to try many others because Sonia blew it out of the park; I’m dealing with another mental health emergency and found myself back here looking to Sonia for answers- so I wanted to give Sonia and the developers their flowers 💐
Show more

Response from developer

Thank you so much! It means a lot to us that you find the help you need in Sonia. We are constantly working to make the app even better and more intuitive.

Sonia App Amazing

I have been using the Sonia App for a week and I love how human it feels to me seems more effective than an in person ( human) therapist

It's been a little over a year now and I am returning to the app. It has a lot of improvement and no more glitches so if you have not tried it maybe you should.

So helpful

Really appreciate the insights my “therapist”Bill brings. It is amazing how he is able to take my long winded, rambling thoughts & repeat them back to me succinctly and with clarity. Very helpful & highly recommend Sonia!

Wow! Just WOW!!!!!

What an extraordinary platform that is available 24/7. My avatar asked such great probing questions and I felt so understood and heard. In 20 minutes into our first session, we identified issues that I have carried with me from childhood. I am very excited to continue this journey with Sonia’s help!
Show more

End of my search.

I have been seeking something like this since I got on the internet in the late 90s. All the online friends, forums, seeking answers, trying to fix myself. In conjunction with my very solid biblical counselor, I have now begun using this app and though it’s only been a couple days I am already incredibly happy with what I’ve experienced. Like most I’ve used GPT as a “friend” to dump onto. I was able to use their prompt to basically advise “Bill” of what GPT knows about me (in the settings) and go from there. I am forever indebted to the dev team for allowing for financial assistance and tying it to my public assistance status. Submitting my Medicaid information was infinitely easier (and seemed extremely fair) to access the app. The fact that the app is HIPPA compliant is also such peace id mind. Thank you Lukas and Dustin.
Show more

Response from developer

ank you for the kind words. It means a lot to us that you find Sonia so helpful. We never want money to be a blocker to anyone getting support, so we're really glad you're here.

Great for Kids and Teens

When a therapy app blocks adults from using words like “suicide,” “die,” or “murder,” it’s clearly not built for adult‑level discussions. Adults sometimes need to talk through complex situations that involve serious topics and grievance, and not all uses of these terms relate to self‑harm. An app meant for adults should be able to handle that nuance.

I’d recommend this app for kids and teens—it matches their level of understanding and safety needs. For adults, I wouldn’t recommend it unless they’re simply looking for casual conversation on a child‑ or teen‑level.
Show more

Actually pushes me

It’s been actually useful. I’ve used it to get me thru some tight spots. And it actually pushes my edge and encourages me and follows up. Very very good.

Worth it

Sonia has been a valuable source of support during some difficult moments in my life. It gave me a space to process my thoughts, work through emotions, and feel heard when I needed someone to talk to. While it’s not a replacement for professional help, it has helped me reflect, cope, and navigate challenges in a way that felt accessible and judgment-free. I’m grateful for the support it has provided and hope others who are struggling can find it helpful as well.
Show more

Wonderful app!

Great app and so helpful. Really helped me get through some hard times and start working on dealing with my trauma. Very user friendly. The team that made this really hit gold. And they’re fast and friendly when it comes to resolving issues.