Sonu User Reviews

Sonu
Sonu
Sound Health Systems, Inc.

Customer Experience

Positive experience73.1% of reviews
Neutral3.8% of reviews
Negative experience23.1% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is Sonu Safe?

Sonu appears safe based on user ratings. AppsHunter Safety Score for Sonu is 87/100.

This assessment is based on 232 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.9% of ratings point to a safe experience
3.5% of ratings suggest some concerns
10.6% of ratings point to a risky experience

~ Based on 227 App Store ratings for Sonu.

Is Sonu Legit?

Sonu appears to be a legitimate app. AppsHunter Legitimacy Score for Sonu is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Product

I truly feel that the sessions wearing the Sonu headband have reduced my nasal swelling. Therefore, I no longer have sinus headaches. Plus, the sound waves are very relaxing, also helps me to unwind during the day. Be

Great product after long training days

I spend > 20 hrs a week outdoors training for uphill running. Sonu helps me get relief from any sinus issues I have from allergies and the dryness outside. App makes it easy to track progress and stay accountable.

Not so great.

The band used to work well.now two things stand in the way. It seems it was simpler to just START A SESSION “ now you almost have to run a CHECK before you can just start. I set a setting that seemed to make it more direct, now it’s back to making it a hassle to simply start a session. Frustrating and a real pain. Also for sum reason once I get it to start a session after about two minutes it looses the connection and wants me to go back to settings and start over. I think with all the smart people that work there , there must be a wah to make this more direct and less of a hassle. It this point I can’t use it, which is a shame because when it does work, it’s very helpful.
Show more

Pre-treatment tests are ANNOYING

6-12 months ago you used to be able to get in the app and start treatment very easily now you gotta cancel out of the vocal tests and now headband fit. It’s becoming LESS user friendly - moving the wrong way Sonu Team.

I would love to be able and come back and change my review. If you need to a monthly calibration and the tests to collect data that would be much better. Honestly we shouldn’t even need the app it should just be a standalone device.
Show more

Response from developer

Hello, We hear you and now have an option to skip the vocal test (SONUCheck) and band fit guide screens permanently. This setting can be accessed from the Account tab for both SONUCheck (vocal test) and the Band Fit Guide. If you opt out, these steps will not be shown before every treatment. Please let us know if you need further assistance by emailing support@soundhealth.life and if this response helped, we would love for you to update the review.

App used to be great now confusing

I’ll say it at the beginning and end here. The product is great. It works. The app has declined. It used to be intuitive, simple and straightforward. After configuration, each session started with analyzing congestion then it turned on the front facing camera to confirm correct fit, then session. The analysis takes longer now, i suspect due to the new animations that appear. Then there is no fit check!!! The home page/dashboard is now full of large buttons with graphics and not all of them are intuitive. The Sonu band connect button is a brick once you’ve connected it instead of being active so you can disconnect or at least it should provide feedback that it is not going to respond. The SONUcast button is weird. I get it is a weather based thing. But i thought it might have to do with podcasts or sending data somewhere. It also takes forever for the sonucast to load. I’m unhappy with the app but still love the product.
Show more

Love the new look

The new app looks and the usability is far better in this version. This is my daily routine app use and it’s definitely worth $300

New app is bad

The Sonu band itself I love and have been using for almost two years. But whoever at Sonu vibe-coded this app clearly skipped massive details. Things that were easily accessible in the previous app are now entirely gone. Core functionality also got buried.

I can’t see basic things like battery life; there’s 0 warning about audio being too high; and the alignment check from pre test (to make sure you have it placed well) has been replaced with a manual voice-breath test. Pretty sure that test does nothing anyway. Give me back all of the of the old features, I do not care about my streaks or tracking metrics.
Show more

Response from developer

Update - Please update the app to the latest for the audio level indicator. Other improvements are slated for the next update. Thank you for the feedback. The alignment check is available under Account -> My SONU Band -> Band Fit Guide. This guide will show up before treatment as long as you have not opted to skip it permanently. The SONUCheck voice analysis is optional and can be skipped each time (Skip to treatment on top right of the screen) or permanently from the Account preferences section.

I liked the old version of the app better

This new version of the app is so much more trouble than the old version. I keep needing to put in a username and password then go back into my iOS setting to reconnect the band. I am spending far too much time messing around with this thing just trying to get it to work. The old app just worked flawlessly every time.
Show more

Loved before the update

Loved before the app update, now it makes it difficult to use. Im unsure why the developers would change the app completely it worked perfectly fine before, now I cant use it on my iPad, I have to sign in every time, it’s more complicated to use, please change it it’s not user friendly at all I was a big fan before
Show more

Response from developer

Hello, Thank you for the feedback. We've identified the issue with staying permanently logged in and have fixed this in the latest app update so you don't need to keep signing in. We are also working to improve the iPad layout and experience.

Love the new SONU 2.0 version

I love how the new SONU app is designed. It’s too smooth and simple to use.

Updated App - not so good

I have used Sonu for over a year and love it - 5 stars for Sonu headband! But I'm not happy with the latest app! I have to log in every time I open the app, before it just opened to me. The app no longer gives me real data for pressure and Air quality conditions. I'm sorry, bar graphs are worthless without real number scales, not words. I used the data to track other health issues - like migraines and it was very helpful when I was discussing it with the doctor.
Show more

Response from developer

Hello, We love that you love the SONU Band! Please update the app to the latest version as the login issue has been fixed. The pollen and air quality metrics are now available in version 2.2. Thank you again for the feedback.

Bugs in new version!

The app will not let me proceed after entering my email. It tells me to verify my email before resetting my password, and basically puts me in an infinite loop.

It used to be so good.

Phenomenal

First day felt it!! I could feel mucus breaking up, and I’m capable of breathing better. The stuffiness did return but nowhere near what it was. I’m pretty confident with continued use this will just be a game changer for me.

Allergy stuffy nose

One of the best devices. I suffer from spring allergies. This app with device is a saver. Tired of taking medication. Great work. I recommend to others.

Unbelievable

I can’t believe this works. Years of sinus pressure gone in a few sessions. I can finally breathe again.

App not the product

Remember ratings here are for apps not products.

Product is awesome. I stopped using nasal sprays.

App has a lot to be desired. Specifically when two people are sharing one. The Bluetooth driver needs to be able to connect to two devices at the same time. Sometimes I spend more than 10 min connecting and give up.
Show more

Nonfunctional for new users when servers are down

When I run the app, it says that they are doing server maintenance and I can use the app in offline mode, but there’s nothing I can do at that point. This is a really terrible out-of-the-box experience for new users, and leads to serious questions about whether this hardware, which has no obvious reason for needing any sort of server connection could become e-waste if the company goes under or has server outages, etc. Maybe this is only a problem for new users, but that’s still really bad, because it means if you delete the app, you’re at the mercy of the servers being operational if you want to get up and running. This also appears to violate 5.1.1(v) of the iOS App Store review guidelines, so this is not a small concern. It needs to be fixed ASAP, and Apple should refuse to approve updates until such time as the app’s offline mode works without logging in or creating an account first.
Show more

Response from developer

Sorry to hear about your experience. Some features, including personalized therapy based on the facial scan, require a connection to our cloud services. However, SONU treatment itself remains fully available and can be completed in offline or airplane mode. We take reliability and App Store compliance seriously and have not experienced any service outages that would prevent treatment. The temporary offline mode you experienced was related to a major backend update. This has only occurred once, for a few hours, as we took additional precautions to ensure the update was completed smoothly and reliably. We appreciate your feedback and are always working to make the experience more seamless.

Love it!

I absolutely love this product! Really helps my sinuses drain.

I also appreciate the responsiveness of the developers! I posted with a problem after an update, and they fixed it quickly. Thank you!

Response from developer

We love that you are loving your SONU band! Regarding the bell, we've brought it back with the latest app update (1.3.6). Please update your app and it should be there by default.

Love it, please fix the update

I absolutely love this product! However, after the most recent app update the cycle no longer ends with a pleasant bell as it used to. Instead, the app locks every time. I have force quit, I have tried to see if there is a new update, all to no avail. Please fix this, developers!

Response from developer

We love that you are loving your SONU band! Regarding the bell, we've brought it back with the latest app update (1.3.6). Please update your app and it should be there by default.

Revolutionary product for better breathing

For the past 16 years in my medical practice, my soul focus has been helping people breathe and sleep better. I myself I have struggled my entire life with chronic allergies and sinus problems with reoccurring infections, leading to bronchitis and at times pneumonia. This product is by far the most revolutionary technology have ever seen to help people breathe better through their nose by decongesting their sinuses without any medication. My patients love it as much as I do and I highly recommend you give it a try. My recommendation is one per household as multiple people can use one product! Our best defense for immunity is nasal breathing, and the using the SONU band twice a day 15 minutes in the morning and 15 minutes at night is the best way to achieve this. I hope you enjoy it as much as I do!
Show more