Phenomenal
First day felt it!! I could feel mucus breaking up, and I’m capable of breathing better. The stuffiness did return but nowhere near what it was. I’m pretty confident with continued use this will just be a game changer for me.
Allergy stuffy nose
One of the best devices. I suffer from spring allergies. This app with device is a saver. Tired of taking medication. Great work. I recommend to others.
Unbelievable
I can’t believe this works. Years of sinus pressure gone in a few sessions. I can finally breathe again.
App not the product
Remember ratings here are for apps not products.
Product is awesome. I stopped using nasal sprays.
App has a lot to be desired. Specifically when two people are sharing one. The Bluetooth driver needs to be able to connect to two devices at the same time. Sometimes I spend more than 10 min connecting and give up.
Product is awesome. I stopped using nasal sprays.
App has a lot to be desired. Specifically when two people are sharing one. The Bluetooth driver needs to be able to connect to two devices at the same time. Sometimes I spend more than 10 min connecting and give up.
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Nonfunctional for new users when servers are down
When I run the app, it says that they are doing server maintenance and I can use the app in offline mode, but there’s nothing I can do at that point. This is a really terrible out-of-the-box experience for new users, and leads to serious questions about whether this hardware, which has no obvious reason for needing any sort of server connection could become e-waste if the company goes under or has server outages, etc. Maybe this is only a problem for new users, but that’s still really bad, because it means if you delete the app, you’re at the mercy of the servers being operational if you want to get up and running. This also appears to violate 5.1.1(v) of the iOS App Store review guidelines, so this is not a small concern. It needs to be fixed ASAP, and Apple should refuse to approve updates until such time as the app’s offline mode works without logging in or creating an account first.
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Response from developer
Sorry to hear about your experience. Some features, including personalized therapy based on the facial scan, require a connection to our cloud services. However, SONU treatment itself remains fully available and can be completed in offline or airplane mode. We take reliability and App Store compliance seriously and have not experienced any service outages that would prevent treatment. The temporary offline mode you experienced was related to a major backend update. This has only occurred once, for a few hours, as we took additional precautions to ensure the update was completed smoothly and reliably. We appreciate your feedback and are always working to make the experience more seamless.
