You are selling Us the movies, so why are you controlling how we ate watching it?
what I watch. One major issue is that the app automatically starts another movie immediately after the content ends, without giving enough opportunity to watch the complete end credits.
I may skip the intro at the beginning because I don't yet know whether I will enjoy the movie. But if I end up loving it, I should have the right to watch the end credits and know who worked behind the movie-music, cinematography, editing, action, VFX, and other technical departments.
The end credits are part of the movie, and the artists and technicians deserve to have their work properly acknowledged. Automatically pushing another movie feels like the platform is prioritizing engagement over the viewer's choice.
Please provide a clear "Watch Credits" option before automatically starting another movie. Paying subscribers should have the choice to watch the complete content they paid for.
Response from developer
Hello! We appreciate your valuable feedback, and we will certainly pass it on to the appropriate team. Thank you for taking the time to share your thoughts with us!
Pathetic app
Update: The “so-called” helpline number they are sharing is even worse than the app itself!!! Its a stupid interactive menu designed to ensure you never get your issue resolved! Dont fall for this! DO NOT TAKE THIS SCAM SUBSCRIPTION!
Response from developer
Hello! We request you to share your registered email ID/phone number via WhatsApp – 8591975331 for better assistance.
Pathetic app
No value for subscription
Poor experience in casting to chromecast
Phone Heating up and Battery Drain
I am using SonyLIV app now from past few years and phone is IPhone 12 Pro Max updated to latest OS. I don’t have Phone heating up and battery drain issue while using other streaming app or even other app. Only when I use this SonyLIV app in around 90 minutes battery will reduce from 100% to around 25 to 30%. It’s connected to Home WiFi and not mobile data.
While using other Streaming app or other app battery from 100 to 25 or 30 % reduction will take place only after 8 to 9 hours of usage and NO Heating issues.
Please can you look into this issue.
Response from developer
Hello! We regret the inconvenience, please contact us via WhatsApp on 8591975331, along with registered email ID/phone number, device details and the issue you are facing so that we can assist you at the earliest.
Can’t cancel subscription
Unable to sign-in
Good
Response from developer
Hello! Thank you for acknowledging our efforts. We are glad you liked it. Keep binging! You can also chat with us at 8591975331
Worst app ever
No help cannot access subscriptions
Buggy app
Love Sony LIV but absolutely horrible app
Worse App and customer service
I contacted customer service regarding this issue, but I have only been receiving automated responses without any actual solution or assistance.
I would appreciate it if they could look into this matter and resolve it as soon as possible.
Response from developer
Hello! We regret the inconvenience, please contact us via WhatsApp on 8591975331, along with registered email ID/phone number, device details and the issue you are facing so that we can assist you at the earliest.
Log in problem
Sign in
Response from developer
Hello, we regret the inconvenience caused. Please write back to us on WhatsApp at +91-8591975331 along with your registered email ID/phone number, device details with error screenshot and we will get back to you at the earliest.
Casting - Subtitle Issues
Response from developer
Hello, we regret the inconvenience caused. Please write back to us on WhatsApp at +91-8591975331 along with your registered email ID/phone number, device details with the content name, and we will get back to you at the earliest.
Serials
Response from developer
Hello Sagar! Thank you for acknowledging our efforts. We are glad you liked it. Keep binging! You can also chat with us at 8591975331.
