Nothing short of Pathetic
I’m genuinely amazed that this app still manages to maintain a 4.3-star rating when so many of the reviews I come across are just 1 star. At this point, it’s neck and neck with Hotstar in my books for the title of the worst streaming app.
And no, I’m not even talking about the excessive ads. The streaming quality itself is questionable. Is the content genuinely being delivered in 1080p, or is that just a resolution mentioned on paper? The picture quality often leaves a lot to be desired, and for a paid streaming service, that’s simply unacceptable.
The only reason I’m still using this app is to watch football. Otherwise, I wouldn’t even consider paying for it. Please stop relying on exclusive sports rights to retain subscribers and start investing in the actual viewing experience. Football fans deserve better picture quality, reliable streaming, and a service that justifies what they pay for. Having exclusive content might bring customers in, but it doesn’t excuse delivering a subpar product. Do better.
And no, I’m not even talking about the excessive ads. The streaming quality itself is questionable. Is the content genuinely being delivered in 1080p, or is that just a resolution mentioned on paper? The picture quality often leaves a lot to be desired, and for a paid streaming service, that’s simply unacceptable.
The only reason I’m still using this app is to watch football. Otherwise, I wouldn’t even consider paying for it. Please stop relying on exclusive sports rights to retain subscribers and start investing in the actual viewing experience. Football fans deserve better picture quality, reliable streaming, and a service that justifies what they pay for. Having exclusive content might bring customers in, but it doesn’t excuse delivering a subpar product. Do better.
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Crime petrol
Good
Monthly subscription fails
Unable to purchase a monthly subscription and why is only PayPal an option to pay?
Y
B
Does not work
Worst app. Will be asking for a full refund. Does not work. Rubbish rubbish rubbish
Good but…
No option to add a second profile..just subscribed on an annual subscription and was informed from looking online no issues with adding second or multiple profile for family member in my household. But can’t see any option to add a second profile?
Response from developer
Hello! We regret the inconvenience, please contact us via WhatsApp on 8591975331, along with registered email ID/phone number, device details and the issue you are facing so that we can assist you at the earliest.
Live cricket
Excellent
Not able to watch live sports
I’m currently running a premium subscription of Sony liv and everything is running but live cricket and live football is not working even if I have subscription to that.
You are selling Us the movies, so why are you controlling how we ate watching it?
As a paying subscriber, I expect to have control over
what I watch. One major issue is that the app automatically starts another movie immediately after the content ends, without giving enough opportunity to watch the complete end credits.
I may skip the intro at the beginning because I don't yet know whether I will enjoy the movie. But if I end up loving it, I should have the right to watch the end credits and know who worked behind the movie-music, cinematography, editing, action, VFX, and other technical departments.
The end credits are part of the movie, and the artists and technicians deserve to have their work properly acknowledged. Automatically pushing another movie feels like the platform is prioritizing engagement over the viewer's choice.
Please provide a clear "Watch Credits" option before automatically starting another movie. Paying subscribers should have the choice to watch the complete content they paid for.
what I watch. One major issue is that the app automatically starts another movie immediately after the content ends, without giving enough opportunity to watch the complete end credits.
I may skip the intro at the beginning because I don't yet know whether I will enjoy the movie. But if I end up loving it, I should have the right to watch the end credits and know who worked behind the movie-music, cinematography, editing, action, VFX, and other technical departments.
The end credits are part of the movie, and the artists and technicians deserve to have their work properly acknowledged. Automatically pushing another movie feels like the platform is prioritizing engagement over the viewer's choice.
Please provide a clear "Watch Credits" option before automatically starting another movie. Paying subscribers should have the choice to watch the complete content they paid for.
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Response from developer
Hello! We appreciate your valuable feedback, and we will certainly pass it on to the appropriate team. Thank you for taking the time to share your thoughts with us!
Pathetic app
Have had a subscription through apple and now the sign in with apple feature is not appearing while the subscription is still active!
Update: The “so-called” helpline number they are sharing is even worse than the app itself!!! Its a stupid interactive menu designed to ensure you never get your issue resolved! Dont fall for this! DO NOT TAKE THIS SCAM SUBSCRIPTION!
Update: The “so-called” helpline number they are sharing is even worse than the app itself!!! Its a stupid interactive menu designed to ensure you never get your issue resolved! Dont fall for this! DO NOT TAKE THIS SCAM SUBSCRIPTION!
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Response from developer
Hello! We request you to share your registered email ID/phone number via WhatsApp – 8591975331 for better assistance.
Pathetic app
Have had a subscription through apple and now the sign in with apple feature is not appearing while the subscription is still active!
No value for subscription
Subscribe for cricket. No live telecast. No response from customer care.
Poor experience in casting to chromecast
Someone in dev team really need to test casting from app to Chromecast. Can’t believe it is so inconsistent in this day and age.
Phone Heating up and Battery Drain
Dear Developers
I am using SonyLIV app now from past few years and phone is IPhone 12 Pro Max updated to latest OS. I don’t have Phone heating up and battery drain issue while using other streaming app or even other app. Only when I use this SonyLIV app in around 90 minutes battery will reduce from 100% to around 25 to 30%. It’s connected to Home WiFi and not mobile data.
While using other Streaming app or other app battery from 100 to 25 or 30 % reduction will take place only after 8 to 9 hours of usage and NO Heating issues.
Please can you look into this issue.
I am using SonyLIV app now from past few years and phone is IPhone 12 Pro Max updated to latest OS. I don’t have Phone heating up and battery drain issue while using other streaming app or even other app. Only when I use this SonyLIV app in around 90 minutes battery will reduce from 100% to around 25 to 30%. It’s connected to Home WiFi and not mobile data.
While using other Streaming app or other app battery from 100 to 25 or 30 % reduction will take place only after 8 to 9 hours of usage and NO Heating issues.
Please can you look into this issue.
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Response from developer
Hello! We regret the inconvenience, please contact us via WhatsApp on 8591975331, along with registered email ID/phone number, device details and the issue you are facing so that we can assist you at the earliest.
Can’t cancel subscription
Absolutely trash app, cannot proceed to cancel subcontracts as I can’t even login to my account. All it says is error . I better get a chance to cancel before my next plan
Unable to sign-in
Can’t login using phone number on iPad Air… The mandatory field to accept Terms and Condition does not work
Good
Well
Response from developer
Hello! Thank you for acknowledging our efforts. We are glad you liked it. Keep binging! You can also chat with us at 8591975331
Worst app ever
No option to contact customer service. Payments gets charged but shows subscription as inactive.
No help cannot access subscriptions
I have an existing subscription which o cannot access.Very frustrated with the AI answering the customer help on whatsapp and asking same question to and from.We even paid for new subscription for still no access and no help.
Buggy app
Terms & Conditions Checkbox on login page is not working. Unable to select it on iPad
