Sony LIV User Reviews

Sony LIV
Sony LIV
SONY PICTURES NETWORKS INDIA PVT LTD

Customer Experience

Positive experience35.6% of reviews
Neutral5.6% of reviews
Negative experience58.8% of reviews

~ Based on 517 written reviews from the US App Store.

What users say

Is Sony LIV Safe?

Sony LIV appears mostly safe based on user ratings. AppsHunter Safety Score for Sony LIV is 84/100.

This assessment is based on 736 user ratings, with an App Store average of 4.2/5.

Safety Analysis

80.0% of ratings point to a safe experience
1.9% of ratings suggest some concerns
18.1% of ratings point to a risky experience

~ Based on 736 App Store ratings for Sony LIV.

Is Sony LIV Legit?

Sony LIV appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Sony LIV is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pathetic app

Have had a subscription through apple and now the sign in with apple feature is not appearing while the subscription is still active!

Update: The “so-called” helpline number they are sharing is even worse than the app itself!!! Its a stupid interactive menu designed to ensure you never get your issue resolved! Dont fall for this! DO NOT TAKE THIS SCAM SUBSCRIPTION!
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Pathetic app

Have had a subscription through apple and now the sign in with apple feature is not appearing while the subscription is still active!

No value for subscription

Subscribe for cricket. No live telecast. No response from customer care.

Poor experience in casting to chromecast

Someone in dev team really need to test casting from app to Chromecast. Can’t believe it is so inconsistent in this day and age.

Phone Heating up and Battery Drain

Dear Developers
I am using SonyLIV app now from past few years and phone is IPhone 12 Pro Max updated to latest OS. I don’t have Phone heating up and battery drain issue while using other streaming app or even other app. Only when I use this SonyLIV app in around 90 minutes battery will reduce from 100% to around 25 to 30%. It’s connected to Home WiFi and not mobile data.
While using other Streaming app or other app battery from 100 to 25 or 30 % reduction will take place only after 8 to 9 hours of usage and NO Heating issues.

Please can you look into this issue.
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Response from developer

Hello! We regret the inconvenience, please contact us via WhatsApp on 8591975331, along with registered email ID/phone number, device details and the issue you are facing so that we can assist you at the earliest.

Can’t cancel subscription

Absolutely trash app, cannot proceed to cancel subcontracts as I can’t even login to my account. All it says is error . I better get a chance to cancel before my next plan

Unable to sign-in

Can’t login using phone number on iPad Air… The mandatory field to accept Terms and Condition does not work

Good

Well

Worst app ever

No option to contact customer service. Payments gets charged but shows subscription as inactive.

No help cannot access subscriptions

I have an existing subscription which o cannot access.Very frustrated with the AI answering the customer help on whatsapp and asking same question to and from.We even paid for new subscription for still no access and no help.

Buggy app

Terms & Conditions Checkbox on login page is not working. Unable to select it on iPad

Love Sony LIV but absolutely horrible app

Sony LIV content is great but the app team needs to be fired today! What a horrible experience… the buttons don’t register the checkboxes don’t work…

Worse App and customer service

Recently, I tried to log in using my mobile number, but I was unable to proceed because the Terms and Conditions checkbox is not functioning properly. As a result, I cannot click “Next” to complete the login process.

I contacted customer service regarding this issue, but I have only been receiving automated responses without any actual solution or assistance.

I would appreciate it if they could look into this matter and resolve it as soon as possible.
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Log in problem

I try to log in with my email which I used for my Apple ID but it not restore my account which is connect with Apple ID also not give me the option to log in with Apple ID id I log out any log in again

Sign in

I wanted to sign in but could not. But after efforts, it was completed.

Casting - Subtitle Issues

Love this app and all its content but I’m completely over having to reset the casting to tv on each episode I’m watching because tv subtitles are played from the first episode that was cast. The subtitles do not match the episodes when casting. Please fix this.

Serials

Very good

Just stealing money

The subscription is not monthly, you have to pay for whole year then, after buying the whole year subscription then I can’t login to my account, it’s just westing time and money.

Not working even though having subscriptions

Help— even though I have subscriptions, I cannot use the app iPhone 17 pro max.

Freedom at midnight

It’s an excellent attempt. Equal importance has been given to the selected leaders and their portfolio's. The selection of story line and screenplay both are very good. And I think it is the need of the day to open the eyes of people who wants to propagate pseudo messages and fake informant among social media.
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