Sparkle User Reviews

Customer Experience

Positive experience42.2% of reviews
Neutral3.0% of reviews
Negative experience54.8% of reviews

~ Based on 135 written reviews from the US App Store.

What users say

Is Sparkle Safe?

Sparkle – A Lifestyle Bank appears safe based on user ratings. AppsHunter Safety Score for Sparkle is 88/100.

This assessment is based on 1,279 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.0% of ratings point to a safe experience
2.9% of ratings suggest some concerns
11.1% of ratings point to a risky experience

~ Based on 1,226 App Store ratings for Sparkle.

Is Sparkle Legit?

Sparkle – A Lifestyle Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Sparkle is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Account inactive

Unable to transact because the account is dormant. I contact you on email I don’t get response back yet.

Email change

It is hard to change email from login page, why, it’s not even responding

Truly Sparkling Experience

Version 2 is a testament to the philosophy of Sparkle. Watching, listening and taking feedback. This new version is simpler, sleeker and filled with solutions for everyday financial irritations

Refund my money back

I couldn’t understand you guys bank I sent 2500 from sparkle account this morning to Opay bank and they deducted the money even write sent and the money does comes in my Opay bank immediately I sent 100 but the 100 comes in the Opay why 2500 not sent you guys should refund my money am not joking

Great!

Sooo seamless

Subject:bad experience

Their service is too poor

Awesomeness!!!!

Best App Everrrrr!

Best in class

Intuitive app with great features!

Loan

Work on the loan evaluation it’s hard to get

Fake loan app

Don’t download this app it’s fake it don’t offer loans

Bad app

This app is useless I have use this bank for so long ,now i hav up to 10k but I can’t send it I can’t buy airtime whenever I want to transfer it will tell me error please do not download this app it useless now

Sparkle did bad to me a lot they don’t let me send out my funds since three months ago

Because it’s been over six months i been off on my account then now I’m back on it and I withdraw to the aprkle account three months now I haven’t been able to initiate any transactions on my sparkle account this is not fair I think you are a scammer

I can’t withdraw from my account since I opened the account

I am on tier 2 and I received money in my account and haven’t been able to withdraw, the app keep saying I can’t initiate a transaction at the moment!! Despite verifying face and bvn

Unable to log in

I’ve been trying to log in for the past three days now and it’s not working,pls what’s going on

Login issues

Please fix your log in! Have been trying to login it wont let me

Don’t use this bank

They are the worsest bank in the world don’t download this bank they have steal people money without letting us access our account don’t use this bank they are scam

Bad network

Very bad don’t use this it is not worth your trust and your money trust me

Rubbish Bank

Trash
Imagine a bank without customer care call line
A bank with out bank ussd
A bank that doesn’t respond to customer emails
I am not sure this bank is licensed by CBN
What a rubbish bank
I have been trying to login my app for a week now OTP is not validating nd I don’t know what to do next all my funds are been stuck in this rubbish bank no way to access it no way to reach out to the bank customer service
You really need to improve on this
Show more

Bad maintenance

I use this bank to save money and now I need my savings urgently and I can’t even login for over 24 hours,this is so so bad,I’m not using this bank anymore after withdrawing my savings.

Very Unless App

You can’t trust this app because it’s has a lot of network issues and as Nigerian this bank will disappoint you especially when you want to use it. Just imagine I have been trying to login over many hours now I can’t and I need subs on my phone badly omg I’ll delete it soon if you guys don’t resolve this issue.
Show more