Spectrum SD User Reviews

Top reviews

Can’t change notification sound, and it is too quiet

For a pager, I need its notification sound to be clear and different than regular notifications, unfortunately they don’t give us the option to change the notification tone

Meets our needs!

Meets our needs. User friendly & simple. Keeps PHI safe & keeps us HIPAA compliant!

Out of date

Poor functioning app. Please allow customization to change the alert tone off of the stupid bell!!!!

User

Works great. Saves a lot of time.

Please update

Please give us an update to allow us to change the alert tone. My job has a new answering service and the new tone is like a loud boat horn! Scared the crap out of me. Please update!!!!

No notifications

I am not receiving notification sounds. Yes I have already checked the notifications section and sounds; both on.

cad2752

App is horrible. Logs you out. Slow. Repeatedly sends messages that you have already cleared. Have to uninstall and reinstall. Horrible. Don’t recommend.

Notifications broken

The most recent update broke notifications. I no longer get a sound, a banner or a badge even though all 3 are turned on. Useless as an on call doc.

Poor app that has prevented me from seeing important messages.

Bad app. Don’t recommend because it has been unreliable and has failed to log me in a number of times even with the correct credentials. Could not answer pages. No Face ID or fingerprint to use to log in. I don’t use any more for those reasons.

Problems with iOS 13

This app has been marginal ever since we were forced to adopt it by our answering service. With IOS 13, now it won’t allow voice dictation for creating messages. Now I have to dictate a message into the Notes app, then cut and paste into the app message window. Also doesn’t support use of apostrophes, quotation marks or line breaks. Messages look like the author is illiterate. Lack of ability to tweak the alert tone is also an issue. I can’t imagine it would be that hard to address these and the other issues brought up in the other reviews.
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Can’t hear it

1) you can’t control the volume of alert
2) you can’t put it on vibrate
3) it’s absolutely the worst app for messaging I’ve seen
4) look elsewhere this isn’t what anyone needs

It’s ok

Lacks a lot of features to customize it - logs out automatically after five minutes and you cannot change this. Can’t change the alarm sound. There are some simple ways to make it more user friendly.

Horrible- Twistle is better

Do user interface for this will bring back your nostalgia for the 1980s. Set up is difficult and our cake. Very one dimensional. Twistle is a superior app and service. Avoid this like the plague.

Cool concept, needs some upgraded

There definitely should be options in terms of volume control and alarm options. Also, the notifications are not consistent when you receive a message, so I highly recommend setting up the option where you ALSO receive a text notification.

Amazing

This app had the best of ease to use and is perfect for me in every way.

Needs better alert

Alert is not loud enough to wake me. Is not adjustable but should be so can choose different alerts, adjust volume and chose number of repeats.

Md

Not good
Find an alternative

Capable secure messaging app

There are better HIPAA-compliant messaging apps out there (ie. TigerText), but this one is very capable, and I have no reservations about recommending it.
Pros: Simple & intuitive interface. Allows me to text back my answering service staff. The address book is pushed to the app, so it mustn’t be built from scratch.
Cons: It doesn’t support attachments (PDFs, EKG tracings, photos, x-rays). Occasional connection errors. Replies sent to texts aren’t “threaded”, so following a conversation is difficult.
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