Spin User Reviews

Customer Experience

Positive experience28.8% of reviews
Neutral5.5% of reviews
Negative experience65.6% of reviews

~ Based on 617 written reviews from the US App Store.

What users say

Is Spin Safe?

Spin — Electric Scooters appears safe based on user ratings. AppsHunter Safety Score for Spin is 94/100.

This assessment is based on 487,831 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 487,831 App Store ratings for Spin.

Is Spin Legit?

Spin — Electric Scooters appears to be a legitimate app. AppsHunter Legitimacy Score for Spin is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Parking ai

They’re out of the minds with a parking ai. Garbage service

Awesomeness

Awesomeness

Fast sign up

Fast sign up thnx

Wouldn’t unlock. Didn’t move a foot. Got billed.

Wouldn’t unlock. Didn’t move a foot. Got billed.

GIVE ME MY MONEY BACK

After I deleted the app cause the refund wasn’t working even after I ended my ride. It still didn’t want to work.

ai problems

the bikes are great but i got charged so much bc the ai thought i wasnt in the right place even though i was. i had 2 bikes, one of them stopped perfectly fine and the other one wouldn’t stop charging me. It said i wasnt in the right place and when i tried to move it it was locked and i deleted the app to stop charging me. great way to ruin the night and lose $15.
Show more

$$$

Could be cheaper.

Too expensive

Overcharges you and scams you do not buy

Money hungry, Low Quality

they cut whatever you’re riding off while you’re riding which is dangerous, for being a dollar short when you spend money with them damn near everyday. The bs equipment is never charged like the app shows. Bird/ Spin step it tf up you greedy mfs make too much money to be such a half assed company! 🤦🏾‍♂️🤦🏾‍♂️😤😡I’m not sure whose worse, lyft or uber or spin !
Show more

Get over

What the HeLL is a compliance fee

Scam !!

The app charged me twice for one ride and there is no possible to get my money back

🐇

Really helping get around since I can barely walk . Thanks

ride zones

it’s simple, fun, and mostly convenient. the whole “no ride zone” really put a damper on things though

Almost great!

Love the app! Love the prices but the gps and ai detection is still a work in progress. Was unable to locate the position and said I was in a no parking zone. Other than that B+

Not accurate pricing

Cost is not upfront. It just charge 25 for my first ride

App crashes instantly.

Downloaded to catch a ride and the app crashes instantly

Glitches

The app won’t stay open please work on glitches

Crashes on open

Can’t use the app

App keeps crashing!

App keeps crashing!

Unusable

I’m updated to the latest iOS 26.5. The app crashes less than 5 seconds after opening it. I’ve tried uninstalling and reinstalling, no luck