Spin User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral5.6% of reviews
Negative experience65.5% of reviews

~ Based on 623 written reviews from the US App Store.

What users say

Is Spin Safe?

Spin — Electric Scooters appears safe based on user ratings. AppsHunter Safety Score for Spin is 94/100.

This assessment is based on 488,519 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 488,519 App Store ratings for Spin.

Is Spin Legit?

Spin — Electric Scooters appears to be a legitimate app. AppsHunter Legitimacy Score for Spin is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cool vibes😎🌇

They’re great for quick transportation, safety and overall just fun.

just terrible in general

All bikes broken app is incorrect

Slow Mode makes bike unusable

it's nice when it works, which is rarely. the bike gps system or something is messed up, every time i "enter a slow/no ride zone", which i never actually have, i seemingly never leave it. this makes the bike impossible to drive uphill. i have injured myself while attempting to drag the bikes to somewhere the motor will work to no avail. i have been put in unsafe situations as a result if not being able to ride properly or quickly. i have not been able to complete a ride in weeks. i will definitely stick to competitor brands in the future, at least i can ride those reliably.
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Worst experience with Spin

Almost every bike I tried was broken, and the overcharging is ridiculous. Constant issues, unreliable bikes, and charges that don’t seem justified. Would definitely not recommend.

Scammed

I’ve gotten scammed 3 times on this app and it’s not giving me my money back

Love you

Love you

Parking ai

They’re out of the minds with a parking ai. Garbage service

Awesomeness

Awesomeness

Fast sign up

Fast sign up thnx

Wouldn’t unlock. Didn’t move a foot. Got billed.

Wouldn’t unlock. Didn’t move a foot. Got billed.

GIVE ME MY MONEY BACK

After I deleted the app cause the refund wasn’t working even after I ended my ride. It still didn’t want to work.

ai problems

the bikes are great but i got charged so much bc the ai thought i wasnt in the right place even though i was. i had 2 bikes, one of them stopped perfectly fine and the other one wouldn’t stop charging me. It said i wasnt in the right place and when i tried to move it it was locked and i deleted the app to stop charging me. great way to ruin the night and lose $15.
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$$$

Could be cheaper.

Too expensive

Overcharges you and scams you do not buy

Money hungry, Low Quality

they cut whatever you’re riding off while you’re riding which is dangerous, for being a dollar short when you spend money with them damn near everyday. The bs equipment is never charged like the app shows. Bird/ Spin step it tf up you greedy mfs make too much money to be such a half assed company! 🤦🏾‍♂️🤦🏾‍♂️😤😡I’m not sure whose worse, lyft or uber or spin !
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Get over

What the HeLL is a compliance fee

Scam !!

The app charged me twice for one ride and there is no possible to get my money back

🐇

Really helping get around since I can barely walk . Thanks

ride zones

it’s simple, fun, and mostly convenient. the whole “no ride zone” really put a damper on things though

Almost great!

Love the app! Love the prices but the gps and ai detection is still a work in progress. Was unable to locate the position and said I was in a no parking zone. Other than that B+