Spin User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral5.5% of reviews
Negative experience65.6% of reviews

~ Based on 637 written reviews from the US App Store.

What users say

Is Spin Safe?

Spin — Electric Scooters appears safe based on user ratings. AppsHunter Safety Score for Spin is 94/100.

This assessment is based on 489,367 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 489,367 App Store ratings for Spin.

Is Spin Legit?

Spin — Electric Scooters appears to be a legitimate app. AppsHunter Legitimacy Score for Spin is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Three bikes in a row and all broken.

Stay away from this company. Bikes are always broken. When they work they are great, but I just tried three in a row and they were all broken. This is not unusual either.

.

Don’t place a limit on AI photos if the area scanning feature won’t even work in the first place

Electric bike

10/10 would recommend saw a person of color knock out a white person while on a ride would recommend again

Has no type has type of shocks

Uncomfortable ride but it works for now

Pricing Info Terrible

Used this in SF. Their presentation of pricing options was as bad as it gets and cost me alot more than this should have. Seek better competitors, you’ll be happier

H

Nice company

Worst ride

Unable to end ride and load receipt for review. Even after a credit of 3.52 dollars they charged me more than .44cents per minute. Wonder how that works. Will not recommend to anyone ever. Scam

Needs updates

Really slow and very glitchy

More $ than uber!

Don’t bother

Rates you, forced labor, without consent

Very questionable practices.

They rate you without you opting in while charging you. So you pay and they evaluate you.

When you stop, it doesn’t work because you are forced to scan your surroundings. It doesn’t work and it is labor, so you are paying to work do them.

This company needs to learn about consent.
Show more

Cannot pay

I tried all my credit and debit card, and it just doesn’t let me pay. No matter VISA, Mastercard, or Discover, it just doesn’t work at all

Scoot

They fast asf 🤣🤣🤣

Left me stranded

I will never again take a spin. I’ll take a Lime 9 times out of 10. Spin left me stranded when I needed to get home from a bar.

stupid app

cannot log in wtf

Cool vibes😎🌇

They’re great for quick transportation, safety and overall just fun.

just terrible in general

All bikes broken app is incorrect

Slow Mode makes bike unusable

it's nice when it works, which is rarely. the bike gps system or something is messed up, every time i "enter a slow/no ride zone", which i never actually have, i seemingly never leave it. this makes the bike impossible to drive uphill. i have injured myself while attempting to drag the bikes to somewhere the motor will work to no avail. i have been put in unsafe situations as a result if not being able to ride properly or quickly. i have not been able to complete a ride in weeks. i will definitely stick to competitor brands in the future, at least i can ride those reliably.
Show more

Worst experience with Spin

Almost every bike I tried was broken, and the overcharging is ridiculous. Constant issues, unreliable bikes, and charges that don’t seem justified. Would definitely not recommend.

Scammed

I’ve gotten scammed 3 times on this app and it’s not giving me my money back

Love you

Love you