Spin User Reviews
Customer Experience
~ Based on 617 written reviews from the US App Store.
What users say
Summarized from real user reviews of Spin. Based on 488K reviews and a 4.7/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Fast and fun ride
- 👍Great first-time experience
- 👍Convenient for commuting
- 👍Smooth and stable ride
Negative things
- 🐛App is buggy and glitchy
- 💰Overpriced compared to competitors
- 🔒Poor customer service and support
- 🚫Unreliable scooters and frequent issues
- 🚫Confusing pricing and hidden fees
- 🚫Difficult to end rides properly
Is Spin Safe?
Spin — Electric Scooters appears safe based on user ratings. AppsHunter Safety Score for Spin is 94/100.
This assessment is based on 487,831 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 487,831 App Store ratings for Spin.
Is Spin Legit?
Spin — Electric Scooters appears to be a legitimate app. AppsHunter Legitimacy Score for Spin is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
They’re out of the minds with a parking ai. Garbage service
Awesomeness
Fast sign up thnx
Wouldn’t unlock. Didn’t move a foot. Got billed.
After I deleted the app cause the refund wasn’t working even after I ended my ride. It still didn’t want to work.
the bikes are great but i got charged so much bc the ai thought i wasnt in the right place even though i was. i had 2 bikes, one of them stopped perfectly fine and the other one wouldn’t stop charging me. It said i wasnt in the right place and when i tried to move it it was locked and i deleted the app to stop charging me. great way to ruin the night and lose $15.
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Could be cheaper.
Overcharges you and scams you do not buy
they cut whatever you’re riding off while you’re riding which is dangerous, for being a dollar short when you spend money with them damn near everyday. The bs equipment is never charged like the app shows. Bird/ Spin step it tf up you greedy mfs make too much money to be such a half assed company! 🤦🏾♂️🤦🏾♂️😤😡I’m not sure whose worse, lyft or uber or spin !
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What the HeLL is a compliance fee
The app charged me twice for one ride and there is no possible to get my money back
Really helping get around since I can barely walk . Thanks
it’s simple, fun, and mostly convenient. the whole “no ride zone” really put a damper on things though
Love the app! Love the prices but the gps and ai detection is still a work in progress. Was unable to locate the position and said I was in a no parking zone. Other than that B+
Cost is not upfront. It just charge 25 for my first ride
Downloaded to catch a ride and the app crashes instantly
The app won’t stay open please work on glitches
Can’t use the app
App keeps crashing!
I’m updated to the latest iOS 26.5. The app crashes less than 5 seconds after opening it. I’ve tried uninstalling and reinstalling, no luck

