Spin Reviews: Is It Legit?

Customer Experience

Positive experience28.9% of reviews
Neutral5.4% of reviews
Negative experience65.7% of reviews

~ Based on 647 written reviews from the US App Store.

What users say about Spin

Is Spin Safe?

Spin — Electric Scooters appears safe based on user ratings. AppsHunter Safety Score for Spin is 93/100.

This assessment is based on 490,521 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.9% of ratings point to a safe experience
2.1% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 490,456 App Store ratings for Spin.

Is Spin Legit?

Spin — Electric Scooters appears to be a legitimate app. AppsHunter Legitimacy Score for Spin is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Massive overcharge

I realized today that I am getting charged double the price. $4.33 to start and 4.33 to end for over 11 different rides

Charged me $50

They charged me $50

Did nit ride

It was not letting me ride it and j took all if my money

Excellent alternative to Uber

If you’re traveling less than 7 miles within 10 minutes worth the trip I usually don’t spend more than $5 I like the.99 monthly plan

Why the app always lag when I try to end ride?

Feel like the app intentionally lags/suddenly asks to take pics when I have ~20 sec left for another minute. They charge by minute and honestly rly sus. I used spin for 100+ times btw, just a pattern I noticed. The price isnt cheap too.

Cost

Lime is cheaper

Great ride

These are amazing and fun to ride..

Fake reviews

I placed a 1 star review for a ride I paid way too much on but it magically transformed into a 5 star, nice

Buggy

Every single time, every single time, the app says good job riding AND need to do a better job following driving rules. Both, opposite, 100% of the time, though driver score is ALWAYS 100%.

Daytime roberry

Costs the same as rideshare. What's the point?

Three bikes in a row and all broken.

Stay away from this company. Bikes are always broken. When they work they are great, but I just tried three in a row and they were all broken. This is not unusual either.

.

Don’t place a limit on AI photos if the area scanning feature won’t even work in the first place

Electric bike

10/10 would recommend saw a person of color knock out a white person while on a ride would recommend again

Has no type has type of shocks

Uncomfortable ride but it works for now

Pricing Info Terrible

Used this in SF. Their presentation of pricing options was as bad as it gets and cost me alot more than this should have. Seek better competitors, you’ll be happier

H

Nice company

Worst ride

Unable to end ride and load receipt for review. Even after a credit of 3.52 dollars they charged me more than .44cents per minute. Wonder how that works. Will not recommend to anyone ever. Scam

Needs updates

Really slow and very glitchy

More $ than uber!

Don’t bother

Rates you, forced labor, without consent

Very questionable practices.

They rate you without you opting in while charging you. So you pay and they evaluate you.

When you stop, it doesn’t work because you are forced to scan your surroundings. It doesn’t work and it is labor, so you are paying to work do them.

This company needs to learn about consent.
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