Comparison

Spin vs CharmPass

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Spin

Access shared electric scooters and bikes for urban travel. Find, unlock, and ride emission-free vehicles to your destination, using bike lanes where available. Park responsibly to ensure safe pedestrian access.

Highlights
  • Find nearby scooters and bikes
  • Unlock vehicles via QR code or ID
  • Ride using bike lanes
  • Emissions-free travel
  • Responsible parking guidance
Features
Currently charting
Read full description

Spin is reimagining the way people and cities flow by offering shared electric micro-mobility options as an alternative to traditional forms of urban transport. We are committed to being the best possible partner for cities while building the safest, most equitable, and most sustainable mobility solution for the communities we serve. Just download our easy-to-use, reliable app for access to thousands of shared scooters and bikes across the country. Spin scooters and bikes are emissions-free, so you’ll also help keep the air fresh every time you ride. How to Take a Spin: - Open the app to find the nearest Spin scooter or bike. - Unlock your Spin by scanning the QR code or by entering its ID. - Ride safely to your destination, using bike lanes where available. - Park responsibly, avoiding pedestrian right of ways, building entrances, and wheelchair ramps. Want Spin scooter or bike-sharing where you live for your commute? Have feedback on your ride? Contact support@spin.pm, or find more info at www.spin.app California Privacy Notice: https://www.spin.app/policies/ca-privacy-policy Terms of Use: https://www.spin.app/policies/terms-us

About

CharmPass

Purchase and use transit fares instantly from your phone. Securely register payment methods and buy tickets for local services, trains, and buses. Avoid paper tickets, cash, and ticket machines.

Highlights
  • Instant fare purchase
  • No paper tickets
  • Multiple transit options
  • Secure payment options
  • Group fare purchase
  • Offline ticket activation
Features
Read full description

The CharmPass app lets you purchase and use fares instantly on your phone—anywhere, anytime. Just download the free app, register your debit/credit card or PayPal account in our secure system, and you're ready to go. WHY YOU'LL LOVE THIS APP: • No paper fares to track. • Purchase BaltimoreLink Local Service, MARC Train, and Commuter Bus tickets all from one app. • No need to carry cash, count exact change, or find a ticket machine. • Buy and use fares instantly using a debit/credit card or your PayPal account. • Pay a single fare or multiple fares for a group of riders. HOW IT WORKS: 1. CHOOSE SERVICE 2. CHOOSE FARE 3. SELECT TICKET TYPE 4. CHOOSE QUANTITY 5. CHECK OUT COMMON QUESTIONS: Q: Do I need to be connected to the Internet? A: Cellular network or a wireless Internet connection is required to purchase tickets, but you can activate your pre-purchased tickets offline. Q: What if my battery dies? A: Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead! IMPORTANT REMINDERS: • Don't uninstall the CharmPass app or erase your phone while you have active tickets on it. Your tickets are stored on your phone (which makes it possible to use them without a cellular network or a wireless Internet connection), so uninstalling the app can permanently erase your tickets! • Purchase your ticket anytime and activate your fare as you’re boarding. • Show your ticket to the operator of the vehicle. • Watch your battery level! Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

Screenshots

Spin4 screens
CharmPass4 screens

Verdict

The call

Spin and CharmPass both sit at 4.7 stars, but that hides the real split: 61% of CharmPass's written reviews are positive against 29% of Spin's. CharmPass also leads on monetization model (free vs free with in-app purchases). Spin's advantage is update cadence (weekly vs every 2 months) and ratings volume (491K vs 33K). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CharmPass holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: Spin has 491K ratings behind it against 33K, so its average is the more settled of the two. Written reviews point the same way: 29% of Spin's written reviews are positive against 61% of CharmPass's.

UpkeepUpdate frequency

Spin ships an update weekly, CharmPass every 2 months. Both last shipped on November 1, 2026.

Scorecard5 real differences · 6 level
Spin versus CharmPass: the parameters behind the verdict, then further details
ParameterSpinCharmPass
PriceFreeFree
Rating4.7 (491K ratings)4.9 (33K ratings) — better
Positive reviews28.8% of reviews61.2% of reviews — better
Number of ratings491K — better33K
Update frequencyWeekly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#81 — better—
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size226 MB32 MB
Age rating4+9+
DeveloperPheenix USH LLCMaryland Transit Administration

Customer experience

Spin

All ratings490,456 ratings
Positive91.9%
Neutral2.1%
Negative6.0%
Written reviews652 reviews
Positive28.8%
Neutral5.4%
Negative65.8%

CharmPass

All ratings32,475 ratings
Positive97.3%
Neutral1.1%
Negative1.6%
Written reviews165 reviews
Positive61.2%
Neutral6.7%
Negative32.1%

User reviews

Spin

From 491K App Store ratings

What we love

  • 🚀 Fast and fun ride
  • 👍 Great first-time experience
  • 👍 Convenient for commuting
  • 👍 Smooth and stable ride

Room to improve

  • 🐛 App is buggy and glitchy
  • 💰 Overpriced compared to competitors
  • 🔒 Poor customer service and support
  • 🚫 Unreliable scooters and frequent issues
  • 🚫 Confusing pricing and hidden fees

CharmPass

From 33K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 Seamless integration with payment methods
  • 🚀 Faster boarding process
  • 🚀 Efficient for commuting
  • 👍 Eco-friendly and paperless

Room to improve

  • 🐛 App crashes and login issues
  • 🐛 Tickets not always working as expected
  • 🐛 Ticket expiration issues
  • 🐛 Lack of offline functionality
  • 🐛 Inconsistent bus driver interactions

Bugs and requests

Spin

Reported bugs

4 issues
  • App freezes and crashes during rides
  • Inability to properly end and lock rides
  • Scooters randomly shutting off or malfunctioning
  • Inaccurate scooter locations shown in the app

Requested features

4 requests
  • Better app stability and reliability
  • Clearer pricing and fee structure
  • Improved customer support and communication
  • More scooter availability and distribution

CharmPass

Reported bugs

4 issues
  • Tickets disappearing from the app
  • Tickets not activating properly
  • Compatibility issues with newer devices
  • Unreliable location tracking

Requested features

5 requests
  • Loyalty program or incentives
  • Improved ticket management and refund options
  • Real-time transit updates and alerts
  • Apple Watch integration
  • Better offline support

In-app purchases

None

Spin

No in-app purchases

None

CharmPass

No in-app purchases

Questions

Is Spin free?
Spin is free to download, with no in-app purchases.
Is CharmPass free?
CharmPass is free to download, with no in-app purchases.
Which has better reviews, Spin or CharmPass?
CharmPass is rated higher. Spin averages 4.7 out of 5 from 491K ratings, while CharmPass averages 4.9 from 33K ratings.
Do Spin or CharmPass have ads?
Neither Spin nor CharmPass shows ads.
Which is updated more often, Spin or CharmPass?
Spin ships an update weekly, and CharmPass every 2 months. Most recently, Spin was updated on November 1, 2026 and CharmPass on November 1, 2026.

Other comparisons