Feature : One cannot post a ride without the difference of one hour.
This is very wrong feature implemented, there may be scenarios where the car owner has to post two rides back to back , but i can see from last couple of day a feature is implemented which is not allowing the user to post two ride without a difference of one hour .
I am facing the same issue , please give it a re think . Happy to discuss various scenario on this if you want .
Otherwise thanks for your great service.
I am facing the same issue , please give it a re think . Happy to discuss various scenario on this if you want .
Otherwise thanks for your great service.
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Fake profiles to make you subscribe
Concept is good of car sharing. But you can’t book or offer ride without subscription. Also, there is a scam reported in multiple platform and I also experienced the same. When you offer or search for ride, you can see an exact match with same time and location in the second option, but that is surely a fake one to encourage you to subscribe. Once you will subscribe, you will not get any response or it will disappear. Once you will change the time, the same fake profile will show with exact match with updated time. Users from multiple platforms reported on this scam from SRide. Be aware.
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Scamming app
You enter into the app. You search for the destination and source and the time.
Then it will show a list of ride offers, but the first one will be the exact same ride with your required details. So you will jump up being elated that you got the ride. Then to contact the person, you will need to purchase the subscription. Money gone.
Then comes the climax .
You can contact everyone else in the list but not the first one - which one had the exact same Offering as your requirement. You can only any msg him and he never replies. More importantly the ride offers will look very genuine with dp and ratings. And the other listing rarely meet your requirements and most cases are no longer valid. I checked using different requirements, and again the same results, the first result always replicate your requirements but doesnt reply you. So, basically it is a scam and hardcoded so that it will show you the exact match and lure you to buy the subscription. Be aware.
Then it will show a list of ride offers, but the first one will be the exact same ride with your required details. So you will jump up being elated that you got the ride. Then to contact the person, you will need to purchase the subscription. Money gone.
Then comes the climax .
You can contact everyone else in the list but not the first one - which one had the exact same Offering as your requirement. You can only any msg him and he never replies. More importantly the ride offers will look very genuine with dp and ratings. And the other listing rarely meet your requirements and most cases are no longer valid. I checked using different requirements, and again the same results, the first result always replicate your requirements but doesnt reply you. So, basically it is a scam and hardcoded so that it will show you the exact match and lure you to buy the subscription. Be aware.
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SRide App Review
SRide is a very convenient and reliable carpooling app that makes daily commuting easier and more affordable. The app is user-friendly, and it quickly connects riders with trusted car owners going in the same direction. It helps reduce travel costs, saves time, and also contributes to reducing traffic and pollution. The real-time tracking and secure payment options make the experience smooth and safe. Overall, SRide is a great choice for anyone looking for a smart and eco-friendly way to travel.
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Can’t go to ride match in notification
When click on match, it takes to different matches. Also can’t send email to help. Send button doesn’t show up on iphone app.
Poor Experience, Unreliable Service
My experience with Sride has been frustrating. I booked a ride worth ₹133, which was confirmed, but the driver left almost an hour early without any notice. I was left stranded, and there was no option to cancel or get real-time help. I received an email today that the amount is being refunded in 3–4 days, but that doesn’t solve the root problem.
Most of the time, people who post rides don’t even respond or confirm properly, making the whole platform unreliable. My subscription has already started, and if this continues, it’s a complete waste of money. Sride really needs to fix this urgently — poor coordination, no accountability, and zero reliability.
Most of the time, people who post rides don’t even respond or confirm properly, making the whole platform unreliable. My subscription has already started, and if this continues, it’s a complete waste of money. Sride really needs to fix this urgently — poor coordination, no accountability, and zero reliability.
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Mandate autopay is not good
Yesterday i have to renew the subscription for which there is no one time payment option available. Its redirecting to set automatic payment on ur upi. Why would ai setup mandate payment if i can always review it. I don’t know if its a bug or feature. If its a feature then its very bad idea with this people might stop using this app like me.
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From a Loyal User to a Disappointed Ex-User
I was an avid user of Sride, having completed nearly 1,500 rides when they operated on a fair commission-based model. However, their recent shift to a greedy subscription-based pricing (monthly/quarterly plans) instead of a per-ride commission has completely ruined the experience for many users, including me.
Why This Model Fails Users:
1.Unfair Charges – Forcing users into a fixed subscription, regardless of how many rides they take, makes no sense. Casual users or those with fluctuating schedules end up paying more than they should.
2.Pathetic Customer Support – Reaching out to Sride’s support team is useless. They offer only generic, copy-paste responses without addressing actual concerns.
3.Terrible iOS App Experience – The app design is frustratingly bad on iOS. Bugs, crashes, and a clunky interface make it a nightmare to use.
This profit-hungry approach has driven away long-time users like me. I uninstalled the app after years of being a dedicated rider. Sride, you lost a loyal customer due to your greed and lack of user-centric decisions.
Why This Model Fails Users:
1.Unfair Charges – Forcing users into a fixed subscription, regardless of how many rides they take, makes no sense. Casual users or those with fluctuating schedules end up paying more than they should.
2.Pathetic Customer Support – Reaching out to Sride’s support team is useless. They offer only generic, copy-paste responses without addressing actual concerns.
3.Terrible iOS App Experience – The app design is frustratingly bad on iOS. Bugs, crashes, and a clunky interface make it a nightmare to use.
This profit-hungry approach has driven away long-time users like me. I uninstalled the app after years of being a dedicated rider. Sride, you lost a loyal customer due to your greed and lack of user-centric decisions.
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Stop forcing me to give location permission for all the time, apple need your attention
When i have to take 1 ride in a day and have to track it only for 5-10 minutes, why should i give location permission for all the time? If i dont give you permission, you are not showing me location at all. Hiding 70% of screen with your msg to give permission for all time. Purely unethical practices. I will not give permission all the time, and its a open threat, if in next update, if I continue seeing it, i will stop using sride for ever. I hate such a unethical practices, thats why I switched to apple ecosystem. And apple, please protect your customers from such developers who make the user experience a hell, if they dont get all the unnecessary permission they want. The was working fine in ios 17, so suddenly what happened that app cant work for 10 min if i dont give all day permission? I trace my car only when i am using the app, and thats the permission i want to give, I should see the car when i am using the app, stop forcing me to not show the car without full day permission. Shame on you.
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Horrible Customer Support – They’ll Steal Your Money!
Using SRide has been nothing but a nightmare! I can’t believe how incompetent and disgraceful their customer support is. I had money in my SRide wallet as a driver, but after taking a break from the app, I came back to find everything wiped out — no transaction history, no balance, NOTHING! When I contacted customer support, they gave some ridiculous excuse about ‘account maintenance charges,’ which doesn’t even exist in their policies. They’re just making stuff up to cover their mistakes!
To make it worse, after pushing them, they only gave me a partial refund, and since then, they’ve been ignoring me for MONTHS! I’ve sent countless emails, messages — and nothing! Their support is literally the worst I’ve ever dealt with. They don’t care about their users at all, and they’ll rob you without any shame or responsibility.
If you value your money and sanity, avoid SRide like the plague. There are far better apps out there that don’t treat their users like garbage. SRide is a joke, and their customer support is a disaster!
To make it worse, after pushing them, they only gave me a partial refund, and since then, they’ve been ignoring me for MONTHS! I’ve sent countless emails, messages — and nothing! Their support is literally the worst I’ve ever dealt with. They don’t care about their users at all, and they’ll rob you without any shame or responsibility.
If you value your money and sanity, avoid SRide like the plague. There are far better apps out there that don’t treat their users like garbage. SRide is a joke, and their customer support is a disaster!
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No option to start and end rides
Why i don’t see start and end rides ? Even though i gave app my precise location access it doesn’t reflect in the app. I think its waste of time, no option to see if the rider has paid or not. Today i did not see option to chat or call the rider who requested for a ride and they did not showup wasting my time. Cant contact the rider because no option available in the app. your subscription is too pricey. Its more than 500 after 300 discount for 6 months?
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Good but with fake rides too
This is overall good app. However,
for you to buy subscription it will show you fake rides from your exact home to office commute (same society pickup and same office drop). Once you get subscription and send request to those fake rides, you will only see chat option but no contact given for call. All other rides will have contact numbers but not these fake ones. Even if you message them there will be no reply. I have requested and messaged to about 10 such riders and everyone follows the same pattern and no responses to your messages proving that those are dummy/fake/bot rides posted by sRide to get you buying subscription.
for you to buy subscription it will show you fake rides from your exact home to office commute (same society pickup and same office drop). Once you get subscription and send request to those fake rides, you will only see chat option but no contact given for call. All other rides will have contact numbers but not these fake ones. Even if you message them there will be no reply. I have requested and messaged to about 10 such riders and everyone follows the same pattern and no responses to your messages proving that those are dummy/fake/bot rides posted by sRide to get you buying subscription.
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Worse app
I wish I had the option to rate it in negative. Earlier it used to be user friendly with filters and the interface was good too but since the time it updated its version it’s really irritating and frustrating to use.
Waste of money and time.
Waste of money and time.
App needs improvement
There is a lot of issues with the app in terms of a coherent interface and ease of filtering ride data. As a ride provider, the display is not sorted to match with the ride being made available by me, and there are too many random unfiltered notifications which does not land up on that requester’s profile. You click on a notification about X rider, the app opens on Y rider. It’s complete random and inefficient.
Needs loads of improvement, considering that now advance payment is taken as against each ride. Seems even that subscription money will get wasted because not enough rides come up inspite of having 5 star ratings…
Needs loads of improvement, considering that now advance payment is taken as against each ride. Seems even that subscription money will get wasted because not enough rides come up inspite of having 5 star ratings…
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Not liking it since it became a paid app
Paying is not at all a problem but luring people to pay you for rides is what I didn’t like it. Creating fake profiles and rides thinking people are going on the same route as you is what I hated in this. Such a scam just to lure people to become a paid member. I was surprised when the rider is from my home to my own company with different name travelling and not responding to my messages. That’s when I realised that they are not actual people but bots which create fake rides keeping your same destination which makes an automatic thinking to offer a ride and for that u will have to pay and become a member. MASTERMIND SCAMING
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Certain app features need to be updated
I've been using this app for a month now, and I think it's a terrific concept to share our journey with other individuals in need who are also developing into excellent friends. However, I would want to see some feature updates. After a ride is accepted and the journey begins, I believe they should be removed from the network list.
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Money deduction
I had the worst experience in this app.. since 3 months my money has been getting deducted. I did not use this app even once.. i wanted to try n see if i could book cab from mumbai and pune .. unfortunately it dint work for me.. i deleted the app.. but to My surprise the money was still getting deducted.. how ridiculous can an app be? Where money is getting deducted without using its service.. also its non refundable.. n if u dont go and unsubscribe the money will get deducted.. we are soo busy with work n so many deductions on our card.. i never realised until i found out.. stupid app.. blah blah was better no hassel and no money involvement directly pay the person u are riding with..
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Fake bots all over!
Super shocked to see how such apps are CHEATING its customers and making FRAUD money. I registered and could some users offering ride with pickup and drop point exactly where I wanted. Whatever time I punched in, there was some or the other user who was available in the exact location. I was therefore bluffed to purchase the subscription. Upon purchasing I couldn't send messages, but I couldn't receive any response from any of the users. Had 5-6 such instances. These bots have too many ratings, a generic company name and gold membership. So it pursuades you further to buy the membership. But upon purchasing, you get no response and the money is wasted. Their customer helpline doesn't even respond.
I suggest you not to get their membership. It's a FRAUD company!
I suggest you not to get their membership. It's a FRAUD company!
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Broken app
Registration requires a mobile number with 9 digits, excluding country code to get started. A completely failed product.
Need more
Hi sRide team,
I know this app is there in App Store for quite a long time now. But since last 4-5 months I am using it.
Feedback
Need lot of improvements in UI-UX
1. Most of the time riders around area is notified to me who is offering ride. If I need to search I should be able to but it makes no sense to get notifications to person offering ride. When someone sends ride request that time you give notification.
2. I made a friend once then I need not make friend every time I offer ride. You can ask for feedback for ride experience (optional)
He/she assumed to be my friend that’s why we are having journey together multiple times. I think it’s for both offering ride or person taking ride.
3. If anyone send message on sRide messenger there is no notification. My notification panel is full with suggestions and I miss some important messages.
4. If there are wallet compliance issues take necessary approvals or integrate with UPI. Debits happen in advance and credits take longer time.
We are real time customers.
Hope to see some enhancements
I know this app is there in App Store for quite a long time now. But since last 4-5 months I am using it.
Feedback
Need lot of improvements in UI-UX
1. Most of the time riders around area is notified to me who is offering ride. If I need to search I should be able to but it makes no sense to get notifications to person offering ride. When someone sends ride request that time you give notification.
2. I made a friend once then I need not make friend every time I offer ride. You can ask for feedback for ride experience (optional)
He/she assumed to be my friend that’s why we are having journey together multiple times. I think it’s for both offering ride or person taking ride.
3. If anyone send message on sRide messenger there is no notification. My notification panel is full with suggestions and I miss some important messages.
4. If there are wallet compliance issues take necessary approvals or integrate with UPI. Debits happen in advance and credits take longer time.
We are real time customers.
Hope to see some enhancements
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