App hardly ever works and continually states no tickets available to buy
Terrible app, terrible services that never turn up on time and app doesn’t let you buy tickets for certain routes
Terrible
The only reason I used before is the bus tracking. (And buy ticket) And now, I can’t tracking any of buses. So diappointed.
Often unreliable
I usually don’t have problems with this app however it has happened to me multiple times recently where the live tracker would tell me my bus is not arriving at any stops it normally does, just for it to arrive anyways. The expected time vs scheduled time given has been particularly inaccurate too.
Poor app
YOUR BUS TRACKERS NEVER SHOWS ON TIME BUT NEVER TURNING UP AND TO TOP IT ALL IF THERES A DISRUPTION OR CANCELLATION THERES NO NOTIFICATION ON THE SERVICE UPDATE ON THE APP AM HAVING TO FIND OUT THROUGH BUS DRIVERS THE APP IS A GOD DAMN JOKE
Absolute Trash
1. In the "My Jouney" section, I keep getting errors that my basket is full- when I have no tickets.
2. Then I go to the "Single Tickets" and I put in the time for tomorrow morning, and the App can't understand that and thinks I need it right now
2. Then I go to the "Single Tickets" and I put in the time for tomorrow morning, and the App can't understand that and thinks I need it right now
Very bad driver N.12 route
Newcastle upon tyne
incompetent service
Useless bus service. Wish they got kicked off by a competent company. Always cancelled and delayed service. Rubbish
Tracks ghost buses while leaving schoolchildren stranded
The live tracking on this app is complete fiction. It shows buses arriving on time that simply never turn up, or quietly cancels services without any push notification or warning.
Since September 2026, my son hasn't had a single school bus run on schedule, with repeated cancellations leaving kids stranded at stops. On top of that, their customer service and pass handling are a disgrace—forcing parents already paying nearly £100 a month to fork out extra single fares daily over administrative pettiness when a pass was found and reported weeks ago.
An unreliable app attached to an abysmal, predatory service that profits off leaving kids stranded. Zero stars if I could.
Since September 2026, my son hasn't had a single school bus run on schedule, with repeated cancellations leaving kids stranded at stops. On top of that, their customer service and pass handling are a disgrace—forcing parents already paying nearly £100 a month to fork out extra single fares daily over administrative pettiness when a pass was found and reported weeks ago.
An unreliable app attached to an abysmal, predatory service that profits off leaving kids stranded. Zero stars if I could.
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Glitchy
It’s a good app but when your trying to track your bus it either doesn’t show at all or it’s glitched somewhere else 🤷🏻♀️
Awful app
App is terrible never correct always lags and I’ve had several bus cancelled/ not corrected and not app and it is NOT EASY TO USE
Sun flower
Thankful for the good service & friendly drivers.
Would like to see a bus shelter at Retail park , everyone says it’s the worst bus stop .you get the full blast of wind & rain .
Would like to see a bus shelter at Retail park , everyone says it’s the worst bus stop .you get the full blast of wind & rain .
the app does not work
it literally doesn’t work. i can’t put in a destination or a location where im going from
Late buses
Why on the app does a bus disappear when it is passed it's due time, iff it's late why not just say so??
Bad timing and no clear data on buses
Really a bad app version doesn’t show the buses correctly at all always there is no bus on the time that shown on the maps and have to wait late always ..
Stagecoach App
The app doesn’t keep track of your bus, when I get on at Bicester Park and Ride and they don’t have a digital board giving you up to date times of when the bus arrives you have to rely on the app. When it doesn’t work you just have to stand and wait and hope one turns up. Not a great service being so close to Oxford.
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Get those ads away
This app is only useful because Stagecoach has a local monopoly on buses, and now it's showing me ads. I hate it, and I hate the expensive necessity of using it.
Missing a key industry standard feature.
Can you PLEASE update this app to show diversionary and temporary routes??? This technology already exists and is standard across the industry and I am sick of missing my busses because the only way to know whether a bus is diverted due to roadworks or not is to stand at a stop and hope it shows up.
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Crashing
Since the new iOS update this app crashes all the time to the point I can’t access when I need it for my journey. I’ve tried deleting and reinstalling but still having issues
Dreadful.
If people who designed this travelled by bus they’d soon improve it. Utterly idiotic how the map resets location just when you’ve found the destination you want to check. Like people say just use Google maps. It’s more accurate.
Garbage and highly inaccurate
This deserves zero stars! It tells you wrong times and then randomly changes them once you get to the stop! Such a useless app!
