I’ve been signed out
Response from developer
Hi there, thank you for taking the time to share this feedback. We’re sorry to hear you’ve experienced issues accessing your ticket when the app signs you out or when your connection drops — we understand how stressful that can be, especially when you’re trying to get to work on time. This isn’t the experience we want for our customers, and we’d really like to look into this further for you. Could you please email our team at info@oxfordbus.co.uk with a few details about the device you’re using and the times this has happened? That will help us investigate and make sure everything is working as it should. Thank you again for raising this with us.
Bronco bucking ride today
Always delays
Too many clicks for frequent tasks
Response from developer
Thank you for sharing your feedback, it’s really helpful to hear how the app feels in day‑to‑day use. We understand how important it is to access an active ticket quickly, especially when boarding a bus in a hurry, and we’re sorry to hear the current process feels cumbersome. We’re also aware that when multiple tickets are stored together, they can be difficult to distinguish at a glance. Your comments about clearer visual differences and reducing the risk of activating the wrong ticket are valuable, and they’ve been passed to our app development team for consideration in future updates. We’re committed to making the app faster and more intuitive, and feedback like yours plays a big part in shaping those improvements.
