Starbucks User Reviews
Customer Experience
~ Based on 5,963 written reviews from the US App Store.
What users say
Summarized from real user reviews of Starbucks. Based on 8.1M reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Food & Drink app.
Positive things
- ๐Convenient mobile ordering
- โญRewards program and tracking
- ๐User-friendly app design
- ๐ฐ๏ธQuick order pickup
Negative things
- ๐Unreliable mobile ordering functionality
- ๐ฐ๏ธSlow order processing at some locations
- ๐คLack of customization options
- ๐ฐForced minimum reload amount
Is Starbucks Safe?
Starbucks appears safe based on user ratings. AppsHunter Safety Score for Starbucks is 98/100.
This assessment is based on 8,131,980 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 8,131,980 App Store ratings for Starbucks.
Is Starbucks Legit?
Starbucks appears to be a legitimate app. AppsHunter Legitimacy Score for Starbucks is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
100%
Bomb coffee is essential to the mental health of many
I like the APP
Great customer service always friendly
This app does not support Apple Pay for payment when you sign in account but available when use as guest the option is available. How dumb is it?
This app is the best I love it because it makes ordering so much easier
i love the app, but my iphone isnโt able to update enough to be able to use the app without having a blank screen. very frustrating because i have no way to access my starbucks card that had 30 dollars on it ๐ญ
App is the best, easy and reliable!
Awesome to navigate
Love the customer service, quick service
It would be great to have the option to review a purchase or location. I recently went to a Starbucks where I could swear they gave me Swiss miss instead of Starbucks hot chocolate.
Love it but wish you could order with gift cards to your house
It makes ordering easy and I love earning stars to use towards free food/drinks. Im glad i can now use my cards to tip instead of loading my Starbucks card.
I wish we could switch out the lemonade for water
I do not know why his feelings are hurt and decided to remove survey in app. Then he declared the reason for the price increase which did not back up to his claim. Suppliers said different. The real reason is he invested over 50 million to 200 million for ai and it failed him. He is trying to recoup that loss. Non transparency will hit him So brain is obsessed with his own income and bonus over quality
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When updates are pushed to the app, I can not sign in or order thatโs my only issue. It just can happen a lot other than that I love the convenience
The app is fine, but forcing you to load more money on the app if your gift card balance doesnโt cover the order is a scam.
Yes, there are other coffee shops, but I donโt know many of them that have 27g of protein in a coffee at 8am. My time is valuable
I love the Starbucks app. It is so much nicer than going to Starbucks and not know what to get, you know what to get ahead of time.
Since your most recent update in Jul 2026, the app continues to crash daily and cannot even restart it. I end up going to different coffee shops since I canโt even access the app to pay. Youโre holding my money hostage and I refuse to reload my sbux card going forward.
