Starbucks User Reviews

Customer Experience

Positive experience72.9% of reviews
Neutral5.7% of reviews
Negative experience21.4% of reviews

~ Based on 6,398 written reviews from the US App Store.

What users say

Is Starbucks Safe?

Starbucks appears safe based on user ratings. AppsHunter Safety Score for Starbucks is 98/100.

This assessment is based on 8,282,700 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 8,282,700 App Store ratings for Starbucks.

Is Starbucks Legit?

Starbucks appears to be a legitimate app. AppsHunter Legitimacy Score for Starbucks is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Wish they’d add a cancellation button

Love so much about this app, but it’s so easy to accidentally place order at an unintended location. It would help customers (and I would think the stores too) if there was a cancellation button that could be clicked even within the first X number of seconds after placing the order. Often it’s in that immediate confirmation screen where it’s noticed that the order is at the wrong location.
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Scalping needs to be addressed. You’re just as guilty

Starbucks continues to let resellers and scalpers clean out entire physical stores of limited merchandise the second doors open, only to flip them online for $100+. Corporate knows this is happening and completely ignores the customer base.You have a massive Rewards App infrastructure. Highly anticipated merchandise drops need to be shifted to an ONLINE-ONLY, 1-item-per-account limit for verified Starbucks Rewards members only. Protect your loyal customers instead of enabling reseller scum culture. Until you use this app to fix the broken in-store drop system, it's a 1-star from me. Fix the system.
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Cream amount

Instead of amount have a color chart NO MORE PLASTIC PLUGS!!

Coffee lover

Fast and easy to order

Online order not available on all store

Someone tell me why it is not working

Love

I enjoy the Starbucks app because when I’m out with my friends and I’m too scared to order a venti the Starbucks app really helps me out

Syrup & Water Issues!

At my local Starbucks, I drinks have been bad. When I ordered a caramel macchiato, the syrup was not even stirred at the bottom of the cup one day then on three other occasions, my Matcha green tea was a watery and I barely got a tea. There was tons of green cook and clumps at the bottom of my cup. They really need to do better. That’s like five times that I’ve been there that I got bad drinks. I may start going to Peete’swith my husband if it doesn’t get any better.
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Starburst

It’s ok

Easy and smooth running!

I appreciate that the app has very clear options and is organized in categories

😍

♥️

Terrible rewards program

Not much reward for what we pay plus need senior citizen discount!

Tranquillity

One of my favorite places. I can relax, get things done, and disconnect from the outside world for a little while. I always enjoy the peaceful atmosphere.

The best coffee

They have the nicest baristas personality is always what makes a persons day

Excellent service

Every time I am at the Starbucks on Jones odor Road and I-75 I get great service and friendly faces. They are always on top of their game and willing to make your drink or food experiences correct and delicious!

Starbucks

Best drinks ever made here! That’s why it has star in it’s name itself, lol❤️

Delish boost!

Espresso taste!

Get your money’s worth!

The app is amazing! I earn stars every-time I order and every time I load money. I basically buy one get one free when I use my app. Loves it!

Best part of my day

The Starbucks app makes my life so easy when coordinating a coffee pickup (the reason that gets me up in the morning) 🥰🍁☕️

Erases the worry with smiles in a hurry!

Great modern layout and friendly staff!

MATCHA

STARBUCKS MAKES MY MATCHA…. PERFECT!