Starbucks Reviews: Is It Legit?

Customer Experience

Positive experience73.1% of reviews
Neutral5.6% of reviews
Negative experience21.3% of reviews

~ Based on 6,912 written reviews from the US App Store.

What users say about Starbucks

Is Starbucks Safe?

Starbucks appears safe based on user ratings. AppsHunter Safety Score for Starbucks is 98/100.

This assessment is based on 8,491,166 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 8,480,308 App Store ratings for Starbucks.

Is Starbucks Legit?

Starbucks appears to be a legitimate app. AppsHunter Legitimacy Score for Starbucks is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It works, but used to be better

I’ve used this app basically since it was first available and have been a huge fan of mobile ordering which I used daily for years. Awhile ago they added the ability to leave a tip up to a couple hours after the initial transaction. This was a welcome change because in my humble opinion, having worked in the service industry for many years in my early life myself, I believe the tip amount should reflect the quality of service. Well, at Starbucks as consistent as the drinks usually are, there are occasions when the baristas don’t know what they’re doing and make a dud. Because of this I really appreciated the ability to leave a tip based on the quality of the drink I received. Unfortunately, for some unknown reason, they have since removed this ability so that now the only option is to tip during the initial transaction prior to receiving the drink. All I can say to this is that they must really not care about their staff, since I’m going to leave a much smaller tip being forced to do it before tasting the drink. This would be like going to a restaurant and being forced to decide how much to tip before the waiter ever greets you at the table with no option to adjust the amount following swrvice. So whatever mid level executive made the stupid decision to remove post transaction tipping is, as usual, a complete moron who is also both anti-employee and anti-consumer.
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Starbucks review

Coffee plays a role in my daily life, offering energy for others. Starbucks is the one coffee shop I trust to manage my coffee. I've had different kinds of coffee from different chains, but Starbucks has always been consistent and has never disappointed me.
When I first started drinking Starbucks coffee a few years ago. I thought it was overrated. But when I first started to get into coffee, I realized that Starbucks was the perfect choice to get my coffee. Their diverse menu, customizable drinks, and reliable flavors meet my expectations. I'm a huge fan of the Starbucks app. I'm able to buy and customize drinks exactly how I want them. The rewards tracker helps me manage how much money I spend and shows when I get free drinks. The order history is also helpful because I can easily reorder my favorite drinks or adjust them. The biggest benefit of the app is how convenient it is. I'm able to place my order as I'm still getting ready, leave the house, and pick up my order without waiting. It's also great when I don't want to socialize with people. Starbucks is a bit pricier than other coffee shops but with how convenient their feature is, I say the price doesn't beat experience. They also always make my orders correctly and enjoyable. The service that Starbucks provides always meets my expectations. Sometimes during rush hours, the time on my app says its ready but it's still in process when I get there. But when it's slow I always get my drink when the app says its ready. Overall, I give my experience a ⅘ stars. I will defiantly keep using and ordering from Starbucks. It's the perfect app for busy people and for a sort coffee run.
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Not working

Will not open at all

app order

love how my order is ready for pick up every time!

Morning Routines

Constantly improving experience and haven’t had many issues over the years

Love

Makes ordering so much easier and makes my life better.

Cups

Need healthier cups !

Member for over 10 years

This app is great! It’s easy to just jump on and buy my favorite coffee! I love the rewards and the special free coffee on my birthday- makes me feel special. Love Starbucks!!

So easy

I’m always using this app!

Better than ever.

The new star system is really nice and the app has kept up with the changes like a champ.

Starbucks app

The app is great when I don’t want to socialize and go into the store & the added bonus points helps me earn free drinks. Love it ❤️

Location

Lot of times it recommends a Starbucks that isn’t nearby. One time It sent me to a Starbucks that didn’t exist anymore and also they need to differentiate between target and regular Starbucks more clearly

Starbucks App Rocks

Starbucks App is awesome. Only thing to make it better would be access to the Starbucks game through the app. Love Starbucks and love the App! And Loveeee that you can customize perfectly through the app. Oh any way to connect through the various delivery apps to still get our stars?

Old

I like the old layout better.

Love it

❤️‍🔥

I love it

It’s just been such a time saver

Me parece rico

i like the flavor

Lawson

I love Starbucks but the app has a flaws. It needs a cancel button for when users make a mistake on location and realize it with in a given time limit.

The best app in the world!

So easy to use!

Starbucks is

😋😋😋😋😋