Starbucks User Reviews
Customer Experience
~ Based on 6,398 written reviews from the US App Store.
What users say
Summarized from real user reviews of Starbucks. Based on 8.3M reviews and a 4.9/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🚀Convenient mobile ordering
- ⭐Rewards program and tracking
- 👍User-friendly app design
- 🕰️Quick order pickup
Negative things
- 🐛Unreliable mobile ordering functionality
- 🕰️Slow order processing at some locations
- 🤔Lack of customization options
- 💰Forced minimum reload amount
Is Starbucks Safe?
Starbucks appears safe based on user ratings. AppsHunter Safety Score for Starbucks is 98/100.
This assessment is based on 8,282,700 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 8,282,700 App Store ratings for Starbucks.
Is Starbucks Legit?
Starbucks appears to be a legitimate app. AppsHunter Legitimacy Score for Starbucks is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Love so much about this app, but it’s so easy to accidentally place order at an unintended location. It would help customers (and I would think the stores too) if there was a cancellation button that could be clicked even within the first X number of seconds after placing the order. Often it’s in that immediate confirmation screen where it’s noticed that the order is at the wrong location.
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Starbucks continues to let resellers and scalpers clean out entire physical stores of limited merchandise the second doors open, only to flip them online for $100+. Corporate knows this is happening and completely ignores the customer base.You have a massive Rewards App infrastructure. Highly anticipated merchandise drops need to be shifted to an ONLINE-ONLY, 1-item-per-account limit for verified Starbucks Rewards members only. Protect your loyal customers instead of enabling reseller scum culture. Until you use this app to fix the broken in-store drop system, it's a 1-star from me. Fix the system.
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Instead of amount have a color chart NO MORE PLASTIC PLUGS!!
Fast and easy to order
Someone tell me why it is not working
I enjoy the Starbucks app because when I’m out with my friends and I’m too scared to order a venti the Starbucks app really helps me out
At my local Starbucks, I drinks have been bad. When I ordered a caramel macchiato, the syrup was not even stirred at the bottom of the cup one day then on three other occasions, my Matcha green tea was a watery and I barely got a tea. There was tons of green cook and clumps at the bottom of my cup. They really need to do better. That’s like five times that I’ve been there that I got bad drinks. I may start going to Peete’swith my husband if it doesn’t get any better.
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It’s ok
I appreciate that the app has very clear options and is organized in categories
♥️
Not much reward for what we pay plus need senior citizen discount!
One of my favorite places. I can relax, get things done, and disconnect from the outside world for a little while. I always enjoy the peaceful atmosphere.
They have the nicest baristas personality is always what makes a persons day
Every time I am at the Starbucks on Jones odor Road and I-75 I get great service and friendly faces. They are always on top of their game and willing to make your drink or food experiences correct and delicious!
Best drinks ever made here! That’s why it has star in it’s name itself, lol❤️
Espresso taste!
The app is amazing! I earn stars every-time I order and every time I load money. I basically buy one get one free when I use my app. Loves it!
The Starbucks app makes my life so easy when coordinating a coffee pickup (the reason that gets me up in the morning) 🥰🍁☕️
Great modern layout and friendly staff!
STARBUCKS MAKES MY MATCHA…. PERFECT!
