Starbucks User Reviews

Customer Experience

Positive experience72.3% of reviews
Neutral5.9% of reviews
Negative experience21.9% of reviews

~ Based on 5,963 written reviews from the US App Store.

What users say

Is Starbucks Safe?

Starbucks appears safe based on user ratings. AppsHunter Safety Score for Starbucks is 98/100.

This assessment is based on 8,131,980 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.4% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.6% of ratings point to a risky experience

~ Based on 8,131,980 App Store ratings for Starbucks.

Is Starbucks Legit?

Starbucks appears to be a legitimate app. AppsHunter Legitimacy Score for Starbucks is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Coordinador

100%

Drank gnar tar tar

Bomb coffee is essential to the mental health of many

Good App

I like the APP

๐Ÿ˜

Great customer service always friendly

No Apple Pay Option

This app does not support Apple Pay for payment when you sign in account but available when use as guest the option is available. How dumb is it?

Perfect

This app is the best I love it because it makes ordering so much easier

so disappointed

i love the app, but my iphone isnโ€™t able to update enough to be able to use the app without having a blank screen. very frustrating because i have no way to access my starbucks card that had 30 dollars on it ๐Ÿ˜ญ

On the GO!

App is the best, easy and reliable!

Easy to use

Awesome to navigate

Evelin

Love the customer service, quick service

Ways to improve

It would be great to have the option to review a purchase or location. I recently went to a Starbucks where I could swear they gave me Swiss miss instead of Starbucks hot chocolate.

Love this app

Love it but wish you could order with gift cards to your house

Love it!

It makes ordering easy and I love earning stars to use towards free food/drinks. Im glad i can now use my cards to tip instead of loading my Starbucks card.

Drink Options

I wish we could switch out the lemonade for water

Interesting

I do not know why his feelings are hurt and decided to remove survey in app. Then he declared the reason for the price increase which did not back up to his claim. Suppliers said different. The real reason is he invested over 50 million to 200 million for ai and it failed him. He is trying to recoup that loss. Non transparency will hit him So brain is obsessed with his own income and bonus over quality
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Updates

When updates are pushed to the app, I can not sign in or order thatโ€™s my only issue. It just can happen a lot other than that I love the convenience

Partial gift cards

The app is fine, but forcing you to load more money on the app if your gift card balance doesnโ€™t cover the order is a scam.

Skip the line, maximize your time.

Yes, there are other coffee shops, but I donโ€™t know many of them that have 27g of protein in a coffee at 8am. My time is valuable

It is worth your time

I love the Starbucks app. It is so much nicer than going to Starbucks and not know what to get, you know what to get ahead of time.

Crashing since update Jul 2026

Since your most recent update in Jul 2026, the app continues to crash daily and cannot even restart it. I end up going to different coffee shops since I canโ€™t even access the app to pay. Youโ€™re holding my money hostage and I refuse to reload my sbux card going forward.