Starbucks vs Dunkin'
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Starbucks
Easily order your favorite drinks and food ahead of time, customize your perfect beverage, and earn rewards with every purchase. Manage your Starbucks Card, send eGifts, and find nearby stores with hours and amenities.
- Order ahead and customize drinks
- Earn Stars for free food and drinks
- Save payment methods and scan to pay
- Send and save eGifts
- Find nearby stores and view amenities
- Track Starbucks Rewards status
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Ordering ahead is just a download away. Get the Starbucks® app for an easier way to enjoy your favorites and discover Rewards in every sip as a member. ORDER SEAMLESSLY • Order in the app when you’re on your way • Customize and create your perfect drink • Save your favorite stores • View past orders & save custom drinks • Save payment methods and scan to pay in stores • Tip your barista for your delicious drink JOIN STARBUCKS® REWARDS • Earn Stars to use on free food & drinks • Start at Green status & level up to Gold or Reserve for exclusive benefits • Enjoy a free drink on your birthday*, plus more time to redeem as you level up • Try one free customization a month on Free Mod Mondays** • Enjoy early access to new items • Get Bonus Stars for digitally reloading your Starbucks Card (minimum $30) • Explore games and offers just for you SEND & SAVE eGIFTS • Save all your Starbucks Cards in one spot • Send eGifts via email, text, or messaging app • Choose from unique designs for every occasion FIND A STORE • See stores near you • Get directions and hours • View store amenities like drive-thru & Wi-Fi Must be a Starbucks Rewards member to enjoy exclusive member benefits and app features. *Birthday Reward: Green members: Redeemable on member’s birthday only, at participating stores. Gold members: Redeemable for 7 days starting on member’s birthday, at participating stores. Reserve members: Redeemable for 30 days starting on member’s birthday, at participating stores. Free birthday drink must be standard menu size. Excludes alcohol and multi-serve items. To qualify, you must have made at least one Star-earning transaction prior to your birthday each year. **Mod Monday: Redeemable at participating stores. Members will receive one free customization each month, up to $2 (pre-tax) each. Not valid for use with Rewards or other offers, discounts or promotions.
Dunkin'
Order your favorite coffee and treats ahead of time and skip the line. Earn rewards for every purchase, customize your order with numerous options, and enjoy contactless pickup. You can also send gift cards directly through the app.
- Order ahead and skip the wait
- Contactless pickup options
- Earn free food and drinks with rewards
- Customize orders extensively
- Save favorite orders and locations
- Schedule orders up to 24 hours in advance
- Send gift cards
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Order ahead & skip the wait! Ordering through the Dunkin’ app is fast, easy and contactless! All app users can place their order ahead through the Dunkin’ app and skip the wait in store. Try all our contactless pickup options – walk-in pickup, drive-thru and curbside pickup! Options will vary by store. Check app for details. Join Dunkin’ Rewards to earn FREE food and drinks! Runnin' has its rewards. Join our new rewards program, DUNKIN’ REWARDS, to earn your choice of free food and drinks, unlock Boosted Status to earn points faster and score members-only exclusive offers. Members earn 10 points per $1 spent on qualifying purchases in-store or when they order ahead. Pay Any Way Dunkin’ Rewards members earn points any way they pay – cash, credit/debit, Dunkin’ Card or Apple Pay. Dunkin' Rewards members can setup auto-reload so their Dunkin’ Card never runs out of funds. Customize Make it your own! There’s over 14,000 ways to customize your order when you order ahead on the app. Plus, Dunkin’ Rewards members can save their favorite orders and Dunkin’ locations, and schedule their mobile orders up to 24 hours in advance. Send a Gift Card Need a last-minute gift or a special pick-me-up? Dunkin’ Rewards members can send Dunkin’ Gift Cards via text or email from the app.
Screenshots
Verdict
The clearest difference is ads: Dunkin' at none against Starbucks's shown. Dunkin' also leads on iOS requirement (15.1 vs 17.5). Starbucks's advantage is review sentiment (73% vs 45%) and update cadence (every 10 days vs every 5 weeks). On price, rating, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.9 for Starbucks against 4.8 for Dunkin'. That said, the two scores are not equally well evidenced: Starbucks has 8.4M ratings behind it against 1.4M, so its average is the more settled of the two. Written reviews are what separate them: 73% of Starbucks's written reviews are positive against 45% of Dunkin''s.
Starbucks ships an update every 10 days, Dunkin' every 5 weeks. Both last shipped on October 20, 2026.
| Parameter | Starbucks | Dunkin' |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (8.4M ratings) — better | 4.8 (1.4M ratings) |
| Positive reviews | 73.1% of reviews — better | 44.9% of reviews |
| Number of ratings | 8.4M — better | 1.4M |
| Update frequency | Every 10 days — better | Every 5 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #10 — better | #27 |
| Devices | iPhone, Apple Watch | iPhone, iPod |
| Requires iOS | 17.5 | 15.1 — better |
| Further details — not scored | ||
| Size | 232 MB | 124 MB |
| Age rating | 12+ | 4+ |
| Developer | Starbucks Coffee Company | Dunkin' Donuts |
Customer experience
Starbucks
Dunkin'
User reviews
Starbucks
From 8.4M App Store ratingsWhat we love
- 🚀 Convenient mobile ordering
- ⭐ Rewards program and tracking
- 👍 User-friendly app design
- 🕰️ Quick order pickup
Room to improve
- 🐛 Unreliable mobile ordering functionality
- 🕰️ Slow order processing at some locations
- 🤔 Lack of customization options
- 💰 Forced minimum reload amount
Dunkin'
From 1.4M App Store ratingsWhat we love
- 🚀 Convenient order ahead
- 👍 Rewards program
- 🚀 Saves time
Room to improve
- 🐛 App glitches and errors
- ⚠️ Inconsistent order fulfillment
- 💰 Deceptive pricing and rewards
- 🤯 Confusing and frustrating app experience
Bugs and requests
Starbucks
Reported bugs
3 issues- Login issues and inability to reset password
- App freezing and crashing
- Inconsistent store information and mobile ordering availability
Requested features
4 requests- Ability to order and pay for just a cup of water or ice
- Option to order pour-over coffee
- Customizable nutrition information for drink orders
- Store-specific ratings and performance tracking
Dunkin'
Reported bugs
4 issues- App crashes and freezes
- Inaccurate order tracking and status updates
- Payment issues and double charges
- Location detection problems
Requested features
4 requests- Allow customization of orders in the app
- Improve refund and order correction process
- Provide real-time inventory updates in the app
- Make the rewards program more transparent and fair
In-app purchases
Starbucks
No in-app purchases
Dunkin'
No in-app purchases
