stc pay User Reviews

stc pay
stc pay
Saudi Digital Payments Company

Customer Experience

Positive experience20.8% of reviews
Neutral7.0% of reviews
Negative experience72.2% of reviews

~ Based on 413 written reviews from the US App Store.

What users say

Is stc pay Safe?

stc pay has mixed safety signals based on user ratings. AppsHunter Safety Score for stc pay is 68/100.

This assessment is based on 3,993 user ratings, with an App Store average of 3.4/5.

Safety Analysis

59.1% of ratings point to a safe experience
4.6% of ratings suggest some concerns
36.3% of ratings point to a risky experience

~ Based on 3,993 App Store ratings for stc pay.

Is stc pay Legit?

stc pay is no longer available in the App Store. AppsHunter Legitimacy Score for stc pay is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

التطبيق فقد شعبيته بسبب طمع وصار لازم تضيف المال فوق ١٠٠

تطبيقات جديده افضل من هذا التطبيق

مغلق

قفل

الدعم الفني غير متجاوب ولايوجد لديه حلول

اشترتك في احد التطبيقات والخصم يكون تلقائيا كل شهر ، المهم اردت الغاء الاشتراك وتواصلت مع التطبيق ولكن تماطلوا ولم يحلوا مشكلتي وقالوا انه لايوجد لدينا حساب والخ ، المهم كل يوم تاتيني رساله محاولة خصم من الرصيد ، طبعا لايوجد لدي رصيد كافي ، لم اجد حل مشكلتي واتجهت الى الدعم الفني لدى stc بكل برود قالوا لي الغ الاشتراك من التطبيق ، طيب التطبيق يماطلون ولم يجدوا حل لي ، هل ستذهب اموالي سدى بدون ان يقف معي البنك !!! تواصلت مع اكثر من شخص في الدعم الفني ، حتى ماكلفوا على انفسهم يبحثون عن بياناتي ، يريدون اقفال الماحدثة فقط ، والى الان مشكلتي لم تحل وساحذف التطبيق لان ثقتي لم تكن في محلها
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ليه تتحكمون بكميه الايداع

اجبار المستخدم على ايداع مبلغ لايقل عن ١٠٠ واخذ رسوم كبيره اذا اردت ارجاع المبلغ هذي تجعلنا نهرب من تطبيقكم

اعتراض

اسواء تطبيق مالي تم تحميله بسبب الزامهم لك بايداع مبلغ لايقل عن 150 ريال للحساب قد لاأكون احمل هذا المبلغ

Worst way to grab money

SAR 100 minimum deposit SAR 15 fee for taking your money back.

تطبيق للاسف تغير وصار فاشل

كان التطبيق جدا جميل و مساعدنا الان سيئ السبب فجاءة يفرض عليك حد من الأموال للإيداع قبل كان ٥٠ ثم صار ١٠٠ ثم الان ١٥٠!!! انتم عارفين واحنا عارفين اننا نستخدم تطبيقكم تسهيل لأسلوب الحياة خصوصا مع عائلتنا و اصدقائنا حاول شوي تفكرون في موضوع الاستدامة و تربطونها بتطبيقكم

Application

I had a problem sending my money i sent ticket and it will take 5 days for them to check it i tried contacting their custmer service but its useless still giving me unnecessary information and in the middle of the conversation he hang up on me worst customer service of my life

Terrible User Experience

Terrible app. Returns error messages that are not useful. Repeatedly rejects login attempts with no explanation

Extremely Disappointed with STC Pay – Untrustworthy Service

I had a very negative experience with STC Pay. They held my funds without proper justification, causing significant inconvenience and frustration. Attempts to resolve the issue through their customer service were equally disappointing—representatives lacked the knowledge and professionalism expected from a financial service provider, and offered no real support.

If you’re considering using STC Pay, I strongly advise caution. Based on my experience, their practices raise serious concerns about trust and reliability. There are far better and more transparent alternatives available.
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Annoying ads

I don’t want your bank

Difficulties

I have made the request to delete my account after bad experiences with STC PAY. I even took a photo of my id card and passport. Closing a bank account with actual banks would have been easier. I got a message that my request was approved and accepted, but my account is still there. Very unprofessional tactics. One can open an STC pay account without a passport, but can’t close it without one. A lot of Saudis don’t have passports which makes it clear that there are tactics of making the customer’s life as difficult as possible.
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تأخير الحوالات

تأخير الحوالات للبنك

لا انصح بإستخدامه

إذا تبغا تحول فلوس لحساب محلي او ترجع المبلغ لحسابك تدفع رسوم 5 غير الضريبه 0.75 ما قد شفتها في اي

Lagging issue

It is very bad to find a lagging in the application and you need to logout and then login again. Furthermore, it is often getting late SMS messages when pay via STC pay or specifically when I pay my housemaid monthly salary, I have not received any SMS message since months with same issue. Good to enhance such notification quickly in this good STC pay application. Thanks.
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موقعكم أكثر من سئ حاولت عدة مرات الدخول لحسابي و لم أستطع مع العلم متاكد من بياناتي

أتمنى حلها بأسرع وقت ممكن

Lacks Flexibility, useless now.

The new 100 SAR minimum top-up limit is absurd for an e-wallet! E-wallets are supposed to offer flexibility, not force me to load 100 SAR just to send 25 or 50 SAR to friends. It defeats the purpose of quick transfers, and many are already switching to better options. I also regret upgrading to STC Bank — it’s just an e-wallet pretending to be a bank account, with long verification steps and calls just to add people for transfers. I already have several real bank accounts and don’t need the hassle. I miss the simplicity of the original STC Pay and would gladly delete my account and re-sign up just to get it back. You’re losing users with these frustrating change.
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Response from developer

Dear Abdulaziz.97 Kindly contact us on stc pay app, or on the toll-free number: 8001180008 & we’ll do our best to make everything right!

Bugs

Too many basic bugs that make the app useless and frustrating to use.

‏سيئ

ضعيف

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