Doesn’t go high enough
Response from developer
Hi there, thanks for flagging this, and sorry the app didn't fit your routine! You're right: the daily pouch count used to cap at 40. We've just raised it to 80 in the latest update, so you should be able to enter your real number now. Wherever you're starting from, the app is built to meet you there. If it works better for you after updating, we'd really appreciate it if you'd consider updating your review. And if anything else feels off, just reach out, we read everything.
Novel way to quit
Good potential
Response from developer
Thank you for telling us exactly what happened, and we're really sorry. Getting stuck in a loop on "Log your first vape" is not how Stepdown should work, and the switch from the trial you were shown to a weekly plan was confusing. That's on us. We're about to release a big update, built for vapers in particular. You'll be able to count puffs, pods or disposables, whichever feels natural. You'll be able to fix a log or add one you missed. And you'll see your day at a glance, with a short tip each day. We'd love for you to try it, free, on us. Email us at hi@mnsstudios.com and we'll set you up with free access and let you know the moment the update is live. We think you'll love it.
How do I contact support?
Need more!
Response from developer
Hello! Thoughtful user reviews like this are the best. We have started working on all your suggestions. Once we are done, we will send you an email for you to try the app with all of it's new functions and then would like if you can let us know what you think about them. Thank you!
Help me quit
Monthly progress
No Trial?
Response from developer
We're sorry, and thank you for being so clear about what went wrong. You're right on both counts: tracking a vape didn't fit how people really vape, and the app kept talking about pouches after you switched to cigarettes. Both are fixed in our upcoming update. Vapers will be able to count puffs, pods or disposables, whichever feels natural, and every screen will use the words for what you actually use. You'll also be able to fix a log or add one you missed, and see your day at a glance. On the refund: App Store purchases are refunded by Apple, not by us. You can request one at reportaproblem.apple.com. We'd love for you to try the new version, free, and tell us what you think. Email us at hi@mnsstudios.com and we'll set you up.

