Bad app
Terrible app, performs terribly. Layout needs work.
The app has a bug for changing the address
The app does not accept same address for residential and postal address and no option to make them the same! Also, the app button for contact us doesn't work and enters none sense customer ID!
Difficult to use
Would love you to take some tips from westpac. I’m forced to move due to my mortgage being with St George but I really don’t like it. It’s definitely not made simple like westpac is. Really dislike it and hope that you make it easier to use very soon!
Outdated and prone to crashing
Might as well go to another bank all together
Junk
A mess of native app and web pages accessed via the app that kind of work sometimes. But mostly don’t. Sometimes you’re getting logged out to use a feature. Or documents simply don’t download and you have to kill the app because there’s no timeout. Or you reopen it after doing something else and it’s just a white screen.
Tapping iOS notifications from the app don’t take you to the transaction info. They take you to the notification settings in the app. What were the devs thinking?
Feels like a bunch of project managers have utterly failed to comprehend how a banking app should work.
Update: the developers response, suggesting I “uninstall and reinstall the app” is hilariously telling about how the app is managed by St George. I’m criticising the app and its UX guys. It’s a badly written app, not an issue logging in or some cache needing clearing.
Tapping iOS notifications from the app don’t take you to the transaction info. They take you to the notification settings in the app. What were the devs thinking?
Feels like a bunch of project managers have utterly failed to comprehend how a banking app should work.
Update: the developers response, suggesting I “uninstall and reinstall the app” is hilariously telling about how the app is managed by St George. I’m criticising the app and its UX guys. It’s a badly written app, not an issue logging in or some cache needing clearing.
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Great App
I have been using this app for years and never had any issues, it’s very easy and useful, only thing if there was an update so you can hide other accounts while logged in instead of them showing that would be awesome and more privacy, as I have multiple accounts when I’m logged in being able to hide the amounts and account details, this would honestly top this app, hopefully it happens
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OUTDATED WE ARE IN 2026
The app feels cheap and extremely outdated. St George doesn’t provide anything good. No good rates, terrible customer support and a extremely cheap app outdated app
Face ID no longer works on iPad
It still works well on iPhone but I have had it with being shut out in the middle of a transaction. The other comments make it clear that Westpac is no longer actively supporting St George, and they will wait for an opportunity when there is a recession/ banking crisis to shut it down without government interference.
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ConnectID not offered
Dissapointed that the other 4 major banks have connectID that you can use to verify documentation and St George doesn't offer this.
This means you have to enter your license in for some apps to verify your ID which is not safe having all that information out there. Will be changing banks as St George obviously doesn't offer the same type of security as the other 4 major banks for online safety. Very dissapointing.
This means you have to enter your license in for some apps to verify your ID which is not safe having all that information out there. Will be changing banks as St George obviously doesn't offer the same type of security as the other 4 major banks for online safety. Very dissapointing.
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Absolutely terrible app and even worse bank
I cannot think of a single positive experience I’ve had since moving to St George. The app is slow, buried on menus and sub menus and is just a poor front for the website. The customer service is somehow even worse. Stay away at all costs
Keeps failing
Since installing continuously receive wrong pin message, which it is not. Need to access (log in), it at least three times most times. Have to now uninstall it as rebooting phone is not working. It sometimes also freezes. Using a late model iPhone purchased new. Disappointing.
This app made me move home loan to another bank
This app is so poorly designed, unable to manage home loans or navigate finances with ease. Just changed banks to avoid this
Can’t activate my debit card
Every time I have tired to active my debit card it says that is has activated then the card that I “activated” ceases to exist
Easy to use
Keep up the great job
Old app
Their app is so old fashion confusing make it like com bank so easy
Bank
Worst banking application
Stg
Such a useless app that makes zero sense at all. Does my head in. Don’t use this unless you want haemorrhoids
Junk
Have to wait for it to crash on the launch screen if you don’t open it for a couple days so it clears the cache and works the second attempt. Absolute junk.
The worst banking app in Australia
Shockingly bad app, can’t even sign in using my credentials I use to sign in to the website. Just tells me “cancelled”.
Have tried deleting, clearing caches, reinstalling etc.
Support has no idea I have tried 100 times.
Literally an unusable app.
Have tried deleting, clearing caches, reinstalling etc.
Support has no idea I have tried 100 times.
Literally an unusable app.
App fails often
App freezes often. Delete and reinstall St George says. Well this time I have to open St George app in the Apple App . And cannot install to my mobile phone. This app always fails face ID. I get fed uo trying to reinstall face id. It only lasts a few days then its gone again.. How come St George dont use another app CBA app is very consistent..
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