À quand la carte dans le wallet
Response from developer
Merci pour votre retour et pour l’intérêt que vous portez à STid Mobile ID. Nous travaillons actuellement sur l’intégration de la carte dans le Wallet et espérons pouvoir la proposer prochainement. L'équipe STid
Works poorly sometimes
Reply to your reply: the issue has been a reported many times by several people in my condo. You’re aware of the issue. The product just sucks
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Reliability is very important to us, and we continuously work to improve the stability and performance of STid Mobile ID. If you encountered specific issues, we would really appreciate it if you could contact our support team at support@stid.com with details about your device, iOS version, and the problem observed. This will help us investigate and assist you more effectively. STid Customer Care Team
Does Not Work Effectively & We Had to Pay For It!
Response from developer
We’re truly sorry for the frustrating experience you’ve had with STid Mobile Id. We understand how inconvenient it can be when the app doesn’t work as expected. The app is designed to be simple and reliable, and we are constantly working to improve its performance. Please reach out to our support team at support@stid.com with details about your device and the issue. They will work closely with you to resolve the problem and ensure a smoother experience. STid Customer Care Team
Works poorly sometimes
Response from developer
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. Reliability is very important to us, and we continuously work to improve the stability and performance of STid Mobile ID. If you encountered specific issues, we would really appreciate it if you could contact our support team at support@stid.com with details about your device, iOS version, and the problem observed. This will help us investigate and assist you more effectively. STid Customer Care Team
Ne fonctionne pas avec le wallet Apple
Response from developer
Bonjour, Merci pour votre commentaire. Vous avez raison, l’Apple Watch offre de nombreuses possibilités et nous partageons votre intérêt pour l’intégration de cartes d’accès. Cette fonctionnalité nécessite toutefois un processus de certification et de validation auprès d’Apple, actuellement en cours de notre côté. Certaines étapes dépendent d’approbations externes et peuvent donc prendre un peu de temps. Nous vous tiendrons informé(e) dès que la prise en charge de l’Apple Watch sera disponible. L'équipe Support STid
Piece of garbage
Response from developer
Thank you for taking the time to share your feedback. On iPhone devices, it is required that the application is running in order to operate correctly. For a smoother user experience, please open the app and keep it running in the background. If you continue to experience this behavior, please do not hesitate to contact our support team at support@stid.com so we can assist you further. STid Customer team
Application qui fonctionne mais pas de Apple Wallet
Response from developer
Merci pour votre retour. Nous travaillons en continu pour améliorer notre application et étudier de nouvelles fonctionnalités. Votre suggestion concernant Apple Wallet est bien prise en compte. L'équipe STid Customer Care
Horrible
Response from developer
Hello, We’re sorry to read your feedback. Our goal is to provide the best possible experience with the STid Mobile ID® application. Could you please share more details about the issue you encountered by contacting us at support@stid.com ? This will allow our team to better understand the situation and assist you. Thank you for helping us improve.
No Apple Wallet
Nouveau design mais pas très réactive
Par contre, toujours pas d’inclusion dans Apple Wallet qui permettrait une meilleure et plus efficiente utilisation.
Son utilisation reste très perfectible et lente au quotidien
Response from developer
Merci pour votre commentaire. Nous sommes ravis de vous informer que l'intégration avec l'Apple Watch et Siri a été déployée aujourd'hui, le 20 août 2024. ⌚ Nous travaillons également activement sur l'intégration avec Apple Wallet, qui arrivera très bientôt. Votre satisfaction est notre priorité, et nous continuons à améliorer l'application pour répondre à vos besoins. 😊 N'hésitez pas à partager d'autres suggestions. L'équipe de support client STid
Unreliable
Un incontournable !
Response from developer
Merci beaucoup pour votre retour ! Nous sommes ravis que le badge virtuel vous facilite l'accès, notamment avec le mode télécommande pour le parking. N’hésitez pas à nous contacter à support@stid.com si vous avez besoin d’assistance. – L’équipe Support STid
Cambio de celular y no funciona la app
Rarely works
Response from developer
Thank you for your honest feedback. We’re sorry to hear about your experience with elevator access. Performance can depend on installation factors like signal strength, metal surfaces, or interference. We’d appreciate it if you could send us the app logs via Menu > Identification > Assistance > Send my logs, and we’ll investigate further. You can also contact us at support@stid.com — we’re here to help. – STid Support Team
PREGUNTA. ???
Le meilleur compromis
Card did not work after a while
They asked me to reboot and said nothing they can do from their side but it is not working at all.
I deleted the app and re-downloaded it but they asked me to pay another $150??? Ridiculous. It does not need any cost for you to re-issue another card. The app is underdeveloped and I rather pay for a physical key access that wont have such problems.
Ne fonctionne plus avec iPhone 16
Merci pour votre aide
